2004 TOYOTA TUNDRA Complaints

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE IN THE VEHICLE. THE HORN, DOOR LOCKS, POWER WINDOWS, AND ALL OTHER ELECTRICAL COMPONENTS EXCEPT THE ALARM MALFUNCTIONED. THE HORN SOUNDED WHILE THE VEHICLE WAS IN MOTION AND PARKED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL MADE A LOUD NOISE WHILE DRIVING. THE SEAT BELT WARNING LIGHT WAS THE ONLY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 176,000. UPDATED 08/16/16*LJ CONSUMER STATED I FEEL THIS IS A SAFETY ISSUE RELATED TO STEERING COLUMN AND RELATED PARTS INCLUDING AIRBAG-DEALER STEERING IS NOT RELATED TO SAFETY CONCERNS- I FEEL THIS CAN RESULT IN ACCIDENT BY LOSING. STEERING CONSULTING CONTROL RESULTING IN POSSIBLE INJURY TO MYSELF/ AND OTHERS ON THE ROAD REGARDLESS OF THE MILEAGE CONSUMER'S VEHICLE HAD THE DEALER APPEARED NOT TO BE CONCERNED ABOUT SAFETY. UPDATED 6/18/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 05V254000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY SIDE RUNNING BOARD BROKE AWAY FROM THE FRAME DUE TO THE SCREWS RUSTING OUT. SO I CRAWLED UNDERNEATH TO FASTEN THEM BACK IN PLACE. WHILE UNDERNEATH THE TRUCK I NOTICED A VERY DISTURBING AND SCARY SIGHT (SEE IMAGES ATTACHED). MY FRAME IS ALMOST MISSING IN ONE SECTION UNDERNEATH. SO I GOT ONLINE TO LOOK AND SEE IF THIS IS NORMAL, AND WHAT I FIND IS THAT THIS IS NOT NORMAL AND I'M NOT THE ONLY ONE WITH THIS ISSUE. TOYOTA KNOWS THAT THEY HAVE SUB STANDARD FRAMES UNDER THESE AND OTHER VEHICLES. THEY PUT OUT A CAMPAIGN TO REPLACE THE FRAMES ON 2000-20003 TRUCKS, AND ALSO INCLUDED A LIMITED CAMPAIGN TO CHECK ON THE FRAMES OF VEHICLES 2004-2006. THIS CAMPAIGN ENDED IN JULY OF 2015 I BOUGHT THE TRUCK IN JULY OF 2014, BUT WAS NEVER MAID AWARE OF THIS ISSUE. WHEN I CALLED TOYOTA TO SEE WHY THEY SAID NOT THERE PROBLEM. I SPOKE TO THREE DIFFERENT PEOPLE WITH THE COMPLAINTS DEPARTMENT I SPOKE WITH ONE WHO I DID NOT CATCH THERE NAME ON 6/14/2016 FROM 9:18AM-9:49AM WHERE I WAS MERELY TOLD THEY DON'T CARE THAT THERE'S AN ISSUE ALL THEY ARE LEGALLY OBLIGATED TO DO IS CHECK AND HONOR THERE CURRENT RECALL PROGRAMS. THE NEXT LADY I TALKED TOO WHO'S NAME WAS AUTUMN ON 6/15/2016 FROM 12:36-12:42 TOLD ME THE EXACT SAME THINGS. FINALLY THE LAST ONE I WILL SPEAK TOO BECAUSE I'M FALLING ON DEAF EARS IS CHRISTINE AT 2:54PM 6/16/2016 WHO I WAS TOLD WAS A SUPERVISOR IN THE COMPLAINTS DEPARTMENT. TOLD ME THE EXACT SAME THINGS. WHEN I ASKED WHY THEY ARE NOT DOING ANYTHING WITH THESE FRAMES WHEN THEY KNOW THERE IS A SERIOUS ISSUE. I WAS MERELY TOLD IT'S A COMPANY WIDE DECISION THAT WE WILL TAKE NO FURTHER ACTION. I TAKE THIS AS TOYOTA DOES NOT CARE ABOUT THE QUALITY OF VEHICLE THEY PUT ON THE ROAD AS LONG AS THERE ARE STILL PROFITS BEING MADE. I KNOW THERE ARE SEVERAL MAYBE HUNDREDS MAYBE THOUSANDS OF OWNERS OF VEHICLES THAT FALL WITHIN THIS COMPLAINT I HOPE SOMETHING CAN BE DONE TO HELP US.

TAKATA RECALL : TOYOTA AND TOYOTA DEALERSHIP IN NASSAU BAHAMAS REFUSE TO BE RESPONSIBLE FOR TRANSPORTING THE VEHICLE FROM THE ISLAND OF ELEUTHERA BAHAMAS TO THE ISLAND OF NASSAU AND THEN RETURNING THE VEHICLE. WE LIVE IN THE BAHAMAS AND THERE IS NO DEALERSHIP ON THE ISLAND OF ELEUTHERA, WE DO NOT WANT TO DRIVE THE VEHICLE AND ACCORDING TO THE RECALL NOTICE "IF YOU ARE UNCOMFORTABLE DRIVING THE VEHICLE TO THE DEALERSHIP, PLEASE CONTACT YOUR AUTHORIZED TOYOTA DEALER WHO WILL ARRANGE FOR VEHICLE PICKUP." BOTH TOYOTA AND THE TOYOTA DEALERSHIP ARE REFUSING TO DO THE PICKUP.

MY 2004 TUNDRA WAS PARKED IN MY DRIVEWAY AND I NOTICED ON LEFT SIDE BACK AND FRONT WHEN IT RAINED BIG RUST SPOTS APPEARED ON MY CEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TOYOTA SENDS RECALL LETTERS TO MY OLD ADDRESS AND BLAMES YOU FOR THE ERROR. THEY HAVE THE CORRECT ADDRESS ON FILE BUT DON'T KNOW HOW TO FIX THE PROBLEM ONLY PASS THE BUCK.

I TOOK MY 2004 TOYOTA TUNDRA TO A LOCAL SERVICE CENTER BECAUSE I THOUGHT IT NEEDED SHOCK ABSORBERS. ONCE ON THE LIFT WE FOUND THE ENTIRE REAR SECTION WAS COMPLETELY RUSTED OUT WITH SEVERAL MAJOR PARTS JUST HANGING FROM THE FRAME. TOYOTA CLAIMS THEY SENT RECALLS IN 2015 HOWEVER I DID NOT GET THEM. I DID RECEIVE A VERY RECENT RECALL FOR AN AIR BAG AND FRONT COIL SPRINGS, WITHIN A WEEK THE TRUCK WAS TAKEN IN FOR THE RECALL. AT NO TIME WAS I INFORMED OF THE DANGEROUS ISSUE OF THE REAR SUSPENSION. I CALLED TOYOTA TO DISCUSS THE MATTER AND WAS TOLD THEY WOULD NOT DO ANYTHING TO CORRECT THE PROBLEMS. I AM VERY LUCKY I DID NOT HAVE AN ACCIDENT BECAUSE THE REAR COMPONENTS COULD HAVE FAILED AT ANY TIME WHILE I WAS DRIVING. TOYOTA WILL NOT ACCEPT ANY RESPONSIBILITY AND THEY WERE QUITE RUDE WHEN WE SPOKE. PLEASE INFORM ME OF ANY RECOURSE I MAY HAVE, THE COST TO REPAIR MY TRUCK IS IN EXCESS OF $4,000. I AM RETIRED WITH A LIMITED INCOME AND DEPEND ON MY TRUCK TO PICKUP FARM SUPPLIES AT MY HOME. I LIVE IN MD AND RELY ON THE TRUCK WHEN IT SNOWS OR THE ROADS ARE ICY. TOYOTA CLEARLY HAS A PAST OF NOT TAKING RESPONSIBILITY, THEY KNEW OR SHOULD HAVE KNOWN THE QUALITY OF THE METAL MATERIALS WERE INFERIOR. THEY WAITED 11 YEARS BEFORE THEY RECALLED SOME OF THEIR TRUCKS. I DO NOT WISH TO BE RUDE HOWEVER, I FIRMLY BELIEVE TOYOTA HAS NO REGARD FOR THE QUALITY OF THEIR PRODUCT OR THE PROBLEMS ASSOCIATED WITH THEIR POOR ENGINEERING. IT IS MY HOPE YOU CAN HELP ME WITH THIS MATTER OR DIRECT ME TO SOMEONE IF CAN HELP ME. THANK YOU FOR YOUR CONSIDERATION. [XXX] TELEPHONE [XXX]. IF YOU WILL PROVIDE YOUR ADDRESS I WILL SENT PHOTOS. SORRY I DO NOT KNOW HOW TO UPLOAD THEM TO YOU. THE DATE THE TRUCK WAS TAKEN TO THE SERVICE CENTER IS 5/6/16, IT IS STILL THERE AS IT CANNOT BE DRIVEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL I CALLED IN TO MY LOCAL TOYOTA DEALERSHIP ABOUT HAVING THE DEFECTIVE AIRBAG REPLACED AND IT HAS BEEN 3 WEEKS SINCE WE CALLED IN. THEY STILL HAVE YET TO CALL US BACK TO INFORM US THAT OUR PARTS HAVE COME AND WHEN WE CALL THEY JUST TELL US THAT THEY HAVE NOT RECEIVED THE PARTS FOR THE FIX. WORRIED ABOUT MY PASSENGERS SAFETY AND I HAVE NOT OTHER WAY OF TRANSPORTATION TO WAIT ANY LONGER FOR IT TO BE FIXED.

TAKATA RECALL I HAVE TRIED SINCE AUG. 2015 TO GET MY HUSBAND'S TRUCK TO A DEALER TO HAVE THE AIRBAG REPLACED. EVERY TIME I CALL TO MAKE AN APPT. I AM TOLD THEY DON'T HAVE THE REPLACEMENTS IN AND WILL PUT HIS NAME ON A CALL LIST. I HAVE YET TO RECEIVE A CALL. I CALL ABOUT EVERY COUPLE WEEKS. I KEEP GETTING LETTERS AND POST CARDS ASKING ME TO GET THIS FIXED, BUT IF TOYOTA ISN'T SENDING THE REPLACEMENT BAGS HOW CAN I GET THIS DONE. TRIED OF WAITING!!