2004 TOYOTA TUNDRA Complaints

TAKATA RECALL - I WAS CONTACTED BY TOYOTA CONCERNING THE AIR BAG RECALL EARLIER THIS YEAR. MY FIRST LETTER ARRIVED ON 7/18/2015. I HAVE CONTACTED TOYOTA SEVERAL TIME TO FIND OUT WHEN THE AIRBAG CAN BE REPLACED. I WAS TOLD THEY HAVE NO IDEA WHEN THE PART WILL ARRIVE AND NO IDEA WHEN MY CAR CAN BE REPAIRED. THIS IS UNACCEPTABLE. I USE MY TRUCK FOR BUSINESS AND IS CURRENTLY LOSING MONEY BECAUSE I CAN NOT DRIVE THE VEHICLE. I INFORMED TOYOTA OF THIS ISSUE AND WAS NOT GIVEN PRIORITY OR ANY CONSIDERATION FOR MY INCONVENIENCE. THIS HAS NOT ONLY COST ME IN TIME AND MONEY, BUT I FEEL THE SERVICE I RECEIVED IS NOT ACCEPTABLE AS WELL. I WISH I COULD SALE THE TRUCK BUT NOBODY WAS A TRUCK WITH A DEFECTIVE AIRBAG. I AM ONE UNHAPPY CUSTOMER DUE TO THIS AIRBAG RECALL. I CAN NO LONGER SAY OR SUPPORT TOYOTA AS A GOOD AUTO MAKER. AT THE END OF THE DAY, ONCE THE AIRBAG IS REPLACED I WILL SALE THE TRUCK AND WILL NO LONGER PURCHASE A TOYOTA PRODUCT. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 20 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME OF THE VEHICLE AND THE SPARE TIRE HOUSING WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 02/26/16*LJ UPDATED 03/01/16*LJ THE CONSUMER STATED DUE TO THE SEVERITY OF CORROSION, THE FRAME CAN NOT BE REPLACED. UPDATED 05/05/16.*JB *CN

FRAME ROTTED EVEN AFTER GETTING COATED BY DEALERSHIP. I REPORTED TO TOYOTA THAT THE FRAME WAS FALLING APART. THEY TOLD ME THAT IS NORMAL WEAR & TEAR. THE FOLLOWING WEEK MY SPARE TIRE COMPLETELY ROTTED OFF CAUSING ME TO LOSE CONTROL AS I CAME OFF HIGHWAY. THANK GOD I ONLY ENDED UP RUNNING OFF THE ROAD. I HAVE A 2003 HIGHLANDER WITH 180000 MILES STILL IN GREAT SHAPE. THIS IS NOT NORMAL WEAR & TEAR, IT IS DANGEROUS & TOYOTA SHOULD TAKE CARE OF THIS. THEY NEW 2 YEARS AGO THERE WAS A PROBLEM WITH THE FRAMES & TOLD US THAT THEY WOULD REPLACE THE FRAME IF NECESSARY BUT DID NOT DO WHAT THEY PROMISED.

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATE 01/13/16 MA THE CONSUMER STATED THE PASSENGER AIR BAG WAS REPLACED ON DECEMBER 28, 2015. UPDATED 01/16/19.*JB

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 05V25400 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE. UPDATED 1/20/16 LN *CN

TOYOTA DEALER INSPECTED FRAME STATING: "VEHICLE NEEDS FRAME REPLACEMENT - DECLINED FOR REPLACEMENT FROM TOYOTA- REPLACEMENT HAS EXPIRED JULY 15, 2015" "VEHICLE IS NOT SAFE TO DRIVE". TRUCK HAS 74,260 MILES ON IT. I LIVE IN NORTH CAROLINA. BOUGHT TRUCK IN MARCH 2014 AND WAS NEVER INFORMED OF RECALL.

I WAS DRIVING DOWN A SOMEWHAT BUSY 2-LANE ROAD LAST WEEK, GOING APPROXIMATELY 40MPH ON MY WAY TO WORK IN THE MORNING. I HEARD AND FELT A LOUD THUD, AND LOOKED IN MY REARVIEW MIRROR AND SAW A TIRE IN THE ROAD BEHIND ME AND THE CARS BEHIND ME WERE SWERVING TO AVOID IT. I THOUGHT I MIGHT HAVE DRIVEN OVER THE TIRE, AND WONDERED HOW I DIDN'T NOTICE IT IN THE ROAD. WHEN I CAME TO THE STOPLIGHT AT THE NEXT INTERSECTION A LITTLE WAYS DOWN THE ROAD, THE CAR THAT HAD BEEN DRIVING DIRECTLY BEHIND ME PULLED UP BESIDE ME, AND THE DRIVER TOLD ME IT WAS MY SPARE TIRE THAT HAD FALLEN DOWN FROM THE BOTTOM OF MY TRUCK THAT WAS NOW SITTING IN THE ROAD BACK THERE. LUCKILY, NO ONE HAD BEEN INJURED, AND ALL THE CARS HAD BEEN ABLE TO AVOID HITTING IT. AFTER RETRIEVING MY TIRE FROM THE MIDDLE OF THE ROAD, I NOTICED THE METAL PART OF THE SPARE TIRE HOIST THAT HOLDS THE TIRE TO THE LIFT CABLE SITTING A FEW FEET AWAY IN THE ROAD. THAT METAL PIECE WAS COVERED IN RUST, AND THE MIDDLE PART OF IT WAS COMPLETELY GONE, HAVING GIVEN WAY WHEN THE TIRE FELL OFF. I DID A QUICK SEARCH ONLINE, AND THERE ARE COUNTLESS REPORTS OF OTHER TUNDRA AND TACOMA OWNERS EXPERIENCING THE SAME PROBLEM. MY TUNDRA USED TO BE OPERATED IN THE NORTHEAST BY A PREVIOUS OWNER, AND WAS PART OF THE FRAME RECALL EARLIER THIS YEAR FOR HIGHER THAN NORMAL RUST CORROSION ON THE FRAME. IT WARRANTED A COMPLETE FRAME REPLACEMENT THAT WAS COMPLETED IN JULY 2015. NOT SURE WHY THIS PART WAS NOT INCLUDED IN THAT REPLACEMENT, SINCE IT WAS CERTAINLY CORRODED AS WELL! THANKFULLY, NO ONE DRIVING BEHIND ME WHEN THE TIRE FELL OFF HAD BEEN INJURED BY HITTING THE TIRE, BUT IMAGINE IF ONE OF THOSE DRIVERS HAD NOT BEEN FULLY AWAKE THAT MORNING!

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.