2004 TOYOTA TUNDRA Complaints

MY WIFE WAS STOPPING BY THE HOUSE. SHE ALREADY HAD HER FOOT ON THE BRAKE. THE VEHICLE ACCELERATED W/O WARNING AND WENT THROUGH THE FRONT OF THE HOUSE. *TR

*THE REAR DIFFERENTIAL AND BRAKE HOUSING LEFT AND RIGHT ARE ROTTING FROM THE OUTSIDE. LARGE PARTS OF THE DIFFERENTIAL HOUSING ARE ALREADY MISSING! *THE FRONT TRANSFER CASE AND TRANSMISSION ARE PERFECT! *THE ENTIRE REAR TRANS-AXLE IS ROTTING FROM THE OUTSIDE. *THE EMERGENCY BRAKE ADJUSTMENT TURNBUCKLE IS ROTTING. *STRUCTURAL MOUNTS FOR THE EMERGENCY BRAKE ARE ROTTED. *THE STEEL IN THE FRAME AND MOST FACTORY WELDS ARE DE-LAMINATING. *BRACKETS HOLDING THE BRAKE LINE AND JUNCTIONS ARE ROTTING. *CAPTURE PLATE AND HARDWARE HOLDING SPARE TIRE IN PLACE ARE ROTTED. I WILL NEED A CUTTING TORCH TO REMOVE THE SPARE TIRE. I HAVE EXCELLENT PHOTOS TO SEND. RESPECTFULLY, *TR

2004 TOYOTA TUNDRA TAKEN IN FOR SERVICE ON 05/18/13. WELL CARED FOR VEHICLE AND SERVICED FAITHFULLY AT EVERY INTERVAL.TOLD BY SERVICE MANAGER THAT THE FRAME HAS A HOLE IN IT.THIS IS A KNOWN PROBLEM BY TOYOTA. FRAME IS VERY RUSTY AND WAS PART OF A PROBLEM TOYOTA HAD WITH A BAD BATCH OF METAL USED FOR FRAMES.SERVICE MANAGER COULD OFFER NO RELIEF FOR THIS PROBLEM AND REFERRED ME TO TOYOTA CUSTOMER CARE. CUSTOMER CARE COMPLAINT NUMBER [XXX]. CUSTOMER CARE ADVISED THEY COULD DO NOTHING ABOUT THIS AND BASICALLY HAVE A NICE DAY. SERVICE MANAGER ADVISED THAT I SHOULD BE CAREFUL WHEN GOING OVER BUMPS. WHAT SHOULD BE A 14 TO 16 THOUSAND DOLLAR VEHICLE IS NOW WORTH NOTHING. SHAME ON TOYOTA FOR SELLING FAULTY AND UNSAFE EQUIPMENT. ACCIDENT WAITING TO HAPPEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS CORROSION ON THE CASING OF THE REAR DIFFERENTIAL THAT CAUSED THE DIFFERENTIAL FLUID TO LEAK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 128,000.

FRAME ROTTED THROUGH. DEALER STATED( APPROX) 75 PERCENT OF FRAME WHERE SWAYBAR WAS WELDED TO FRAME IS GONE..SWAYBAR IS ROTTED OFF PASSENGER SIDE FRAME. ADVISED NOT TO DRIVE ANYMORE. TOOK TO DEALER AS REQUESTED BY TOYOTA MOTOR CORPORATION. THEY TOOK PICTURES AND SENT THEM TO TOYOTA REPRESENTATIVE. *TR

FRAME APPEARS TO BE EXCESSIVELY RUSTY. WHEN I HAD TIRES REPLACED AT TIRE DEALER, THEY RAISED VEHICLE AND IT SOUNDED LIKE FRAME WAS GOING TO BREAK A LOT OF CRACKING AND LOUD POPPING SOUNDS. IS THERE ANY RECALLS FOR MY VEHICLE?

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DETERMINED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS PERFORATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NOTICED SMALL OIL SPOT IN DRIVEWAY. THE DIFFERENTIAL WAS LEAKING. I TOOK IT TO COLONIAL TOYOTA IN SMITHFIELD, RI AND THEY CHECKED IT FOR A RECALL AND TOLD ME THERE WAS NONE. THEY DID NOTE THE AXLE WAS NOT IN GOOD SHAPE AND SHOULD PROBABLY BE REPLACED AS THE DIFFERENTIAL IS PART OF THE HOUSING. NOT READY TO DROP 3K FOR A POORLY MADE PRODUCT. RESEARCH AND OTHER RECALLS TELL ME THAT THE METAL USED WAS OF AN INFERIOR QUALITY AND WILL NOT HOLD UP IN THE NORTHEAST. TOYOTA OF COURSE, WANTS NO PART OF THIS AND WILL NOT TAKE RESPONSIBILITY FOR ANYTHING. ALSO HAD SPARE TIRE FALL OFF ON HIGHWAY DUE TO SEVERE CORROSION. I CANNOT UNDERSTAND HOW THIS VEHICLE IS NOT ON ANY RECALL LIST, I GUESS NO ONE HAS BEEN KILLED YET. LEAK PROGRESSIVELY GETTING WORSE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE REPLACING THE FRONT PASSENGER SIDE TIRE, IT WAS NOTICED THAT APPROXIMATELY SIX INCHES OF THE FRAME WAS EXTREMELY RUSTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE LOWER FRONT BALL JOINT SEPARATED FROM THE KNUCKLE AND CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE DEALER STATED THAT THE VEHICLE ALREADY WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 189,000.