2004 TOYOTA TUNDRA Complaints

MY 2004 TUNDRA HAS A RUSTED FRAME THAT IS NOT SAFE. THE TRUCK HAS 48,000 MILES ON IT AND THE FRAME HAS RUST HOLES THROUGH IT. THIS IS NOT NORMAL SURFACE RUST. THE TRUCK HAS NO OTHER RUST ISSUES. TOYOTA NEEDS TO RECALL THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME EXHIBITED AN EXCESSIVE AMOUNT OF RUST THAT WAS SURROUNDING THE REAR TIRES AND THE FUEL TANK. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR INSPECTION. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RUST ISSUE AND THE MANUFACTURER ADVISED THE CONTACT THAT RUST WAS NOT COVERED UNDER ANY SPECIFIC RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,369.

CATALYTIC CONVERTER FAILED AT 55,023 MILES AND WAS REPLACED UNDER WARRANTY. THE SAME CATALYTIC CONVERTER FAILED AGAIN AT 110,000 MILES AND WHEN I WENT TO A DEALER WAS TOLD THAT IT WASN'T UNDER WARRANTY AND THAT I WOULD HAVE TO PAY $1200.00 FOR THE PART ALONE AND LABOR WOULD BE EXTRA. I ALSO TOLD THE DEALER THAT THE HIGH REAR BRAKE LIGHT HOUSING WAS MELTING FROM THE HEAT OF THE LIGHTS. THEY DID NOTHING. THE FRAME IS RUSTING BADLY AND IS BECOMING A SAFETY HAZARD. I CALLED TOYOTA CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALL FOR ANY OF THESE ITEMS AND THERE WAS NOTHING THEY COULD DO. "ADAPTIVE EQUIPMENT" IS LISTED AS A CHOICE UNDER "AFFECTED PARTS". HOW ABOUT EXPLAINING EXACTLY WHAT IS THE DEFINITION OF "ADAPTIVE EQUIPMENT"? *TR

2004 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO FRAME RUST. *TGW THE CONSUMER STATED THERE IS CURRENTLY A RECALL FOR THE 2001-2003 LATER MODELS. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS WHEN THE MECHANIC INFORMED THE CONTACT THAT THE ENTIRE FRAME WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

MY VEHICLE NEEDS AN ALIGNMENT. I WAS TOLD BY THE TOYOTA DEALERSHIP THAT THE FRAME ON MY VEHICLE IS RUSTED AND NEEDS TO BE REPLACED. TOYOTA TUNDRAS DO HAVE A RECALL FOR THE RUSTED FRAME BUT MY VEHICLE ISN'T PART OF THIS RECALL SINCE ITS 3 MONTHS NEWER. I WAS TOLD BY THE TOYOTA SERVICE REP AT THE DEALERSHIP THAT MY VEHICLE IS UNSAFE TO DRIVE. I CONTACTED TOYOTA AND THEY CLAIM THAT THEY CANNOT DO ANYTHING ABOUT THIS. *TR

I HAD THE CHECK ENGINE LITE CHECKED AT THE TOYOTA DEALER. THE TUNDRA REQUIRED A COMPLETE EXHAUST SYSTEM INCLUDING CATALYTIC CONVERTERS AT A COST OF $4000.00. THE DEALER FOUND THAT THE FRAME WAS RUSTED THROUGH AND NOTIFIED TOYOTA. TOYOTA WILL PAY TO REPLACE THE FRAME. HOWEVER THE 2004 MODEL YEAR IS NOT PART OF A RECALL. *TR

EXCESSIVE RUST THROUGHOUT UNDERBODY AND DRIVE TRAIN COMPONENTS. POROUS, RUSTED THROUGH DIFFERENTIAL NOW LEAKING OIL. RUST ISSUES STARTED WHILE VEHICLE STILL UNDER 3/36 WARRANTY. BELT TENSIONER BRACKET, BRACKET MOUNT AND BALL JOINTS AT 33,921 MILES, SWAY BAR LINKAGES RUSTED THROUGH AT 45,168 MILES. BOTH ISSUED REPAIRED AS WARRANTY MATTERS. TOYOTA CLAIMS CURRENT PROBLEM NOT COVERED BUT ADMITS DEFECTIVE MATERIAL AND OFFERS TO PROVIDE REPLACEMENT PARTS ONLY, REQUIRING ESTIMATED $770 TO COMPLETE THE REPAIR. HAVE INITIATED COMPLAINT WITH TOYOTA, FILE NUMBER AVAILABLE UPON REQUEST. *TR

DURING THE COURSE OF ROUTINE SERVICE AT INDEPENDENT GARAGE MECHANIC POINTED OUT THREE MAJOR COMPONENTS WITH SEVERE CORROSION ISSUES THAT NEED TO BE ADDRESSED IMMEDIATELY: 1) FRAME SEVERELY ROTTED BY RUST, A PERFORATION WAS IDENTIFIED ON FRONT DRIVER'S SIDE 2) REAR AXLE BODY SEVERELY CORRODED BY RUST, NOT LEAKING YET BUT LIKELY WILL SOON 3) POWER STEERING RACK SEVERELY ROTTED BY RUST ON PASSENGER SIDE, NOT LEAKING YET BUT LIKELY WILL SOON, DESCRIBED BY MECHANIC AS "TENDER" FAILURE OF ANY OF THESE ITEMS COULD CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY. *TR

MY SISTER IN LAW WAS DRIVING SOUTHBOUND ON U.S. INTER STATE 101. FRONT LEFT SUSPENSION COLLAPSE, UPPER AND LOWER BALL JOINT COMPLETELY DETACHED FROM THE VEHICLE, TIRE BLEW OUT ON IMPACT, THE ONLY THING THAT IS HOLDING THE TIRE WAS THE BRAKE LINE. I CALLED TOYOTA ON 8-16-12. THE CALL CENTER WAS OUT SOURCES AND THE EMPLOYEE DIDN'T SPEAK ENGLISH WELL. I HAVE TO EXPLAINED SEVERAL TIMES ABOUT THE INCIDENT. HE GAVE ME A CASE #12081161743 AND SAY A CASE MANAGER WOULD CALL ME WITHIN 24 HRS. TWENTY MINUTES LATER I GOT A CALL FROM THE CALL CENTER. THE EMPLOYEE SAY HE WILL TRANSFER ME TO A CASE MANAGER BECAUSE MY CASE WAS URGENT . A CASE MANAGER ([XXX]) IN CALIFORNIA COME ON LINE AND WANTED ME TO EXPLAIN EVERYTHING TO HER. IN THE MIDDLE OF EXPLAINING (THE FOURTH TIME) SHE HUNG UP ON ME. I CALLED THE CALL CENTER AND AGAIN. I HAVE TO EXPLAIN EVERYTHING AGAIN. THIS TIME THEY SAY THEY HAVE NO RECORD OF [XXX] IN CALIFORNIA AND NOBODY WAS ASSIGNED TO MY CASE YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR