2004 TOYOTA TUNDRA Complaints

THIS IS A SECOND COMPLIANT. THE FIRST COMPLIANT DID NOT HAVE THE CORRECT HOME ADDRESS. THE P.O. BOX IS MY MAILING ADDRESS. ON 2/24/06 ANTIOCH TOYOTA DELIVERED A 2004 TOYOTA TUNDRA TO MY HOME. THE FIRST COMPLIANT NUMBER IS #10169458 MOST OF THE INFO IS THE SAME ACCEPT THE ADDRESS TO WHERE THE CAR IS LOCATED. THE SUSPENSION:FRONT CONTROL ARM LOWER BALL JOINT BROKE AND THE AXLE ON MY TRUCK SNAPPED AND BROKE. THE TRUCK WAS TOWED TO ALMADEN TOYOTA IN SAN JOSE CA AND THAT IS WHERE IT IS NOW. I CALLED TOYOTA AND THEY TOLD ME TODAY THAT THIS TRUCK WAS NOT ONE THAT WAS RECALLED ACCORDING TO THEIR RECORDS, BUT THEY WILL HAVE SOMEONE COME OUT AND INSPECT THE TRUCK. HOW DID IT BREAK IF THE PART WAS NOT BAD? THE RECALL DOES NOT LIST VIN NUMBERS THAT ARE AFFECTED BY THIS RECALL, ONLY MODEL NAMES: 2004 TOYOTA TUNDRA AND MY TRUCK IS A 4DR DOUBLE CAB LIMITED RWD SB (4.7L 8 CYL 4A). IT SEEMS TO ME THEY ARE TRYING TO GET OUT OF REPAIRING/REPLACING MY TRUCK WHEN THE AXLE BROKE WHILE DRIVING IT TO WORK. *JB

WHILE DRIVING TO WORK THE AXEL ON MY TOYOTA TUNDRA BROKE AND THE ENTIRE RIGHT FRONT END FELL OFF AND I HAD TO STEER OUT OF TRAFFIC TO PULL OVER WITHOUT CAUSING AN ACCIDENT. APPARENTLY, THIS TRUCK WAS RECALLED DUE TO THE DEFECTIVE FRONT END SUSPENSION PARTS AND I WAS NOT NOTIFIED OF THIS RECALL. I HAD THE TRUCK TOWED TO THE TOYOTA DEALER AND CALLED THE HOTLINE AND NOW THEY WANT TO DRAG THEIR FEET IN GETTING THIS TRUCK REPAIRED. I ALMOST LOST MY LIFE AND NOW I HAVE TO DEAL WITH A SLOW RESOLUTION TO A PROBLEM CAUSED BY TOYOTA. WHAT CAN I DO? *NM

DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE FRONT LOWER CONTROL ARM HAD FRACTURED OFF. THERE WAS A RECALL (05V225000) REGARDING THE LOWER CONTROL ARM, BUT THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

BALL JOINT RECALL FOR 2004 TOYOTA TUNDRAS 4X4. MY TRUCK HAS BAD BALL JOINTS TOYOTA SAYS IT IS NORMAL WEAR AND TEAR AFTER I GOT RECALL NOTICE. HELP. *NM

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH ON NORMAL CITY ROAD THE FRONT SUSPENSION BALL JOINT FRACTURED CAUSING THE RIGHT WHEEL TO SEPARATE. PRIOR TO THE INCIDENT, THERE WAS A NOISE WHILE MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE BALL JOINTS WERE REPLACED. TWO MONTH LATER THE LEFT BALL JOINT FAILED WITH THE LEFT WHEEL SEPARATION. DURING THIS INCIDENT, THE VEHICLE WAS ALSO TRAVELING AT LOW SPEEDS. THERE WAS A RECALL # 05V225000 REGARDING THE BALL JOINTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. UPDATED 11/21/06. *JB

DT*: THE CONTACT STATED THE BRAKE PADS WORE OUT WITH EXTREMELY LOW MILEAGE ON 7 OCCASIONS. THE ROTORS ALSO REQUIRED REPLACEMENT DUE TO PREMATURE FAILURE. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

I AM A TOYOTA FANATIC BUT I AM CONCERN ABOUT THE FAILURE OF THE BALL JOINT OF MY 2004 TOYOTA TUNDRA. ON 9/6/2006 WHILE DRIVING ON A LOCAL ROADWAY AT APPROXIMATELY 25 MPH THE BALL JOINT OF MY 2004 TOYOTA TUNDRA COLLAPSE CAUSING MY VEHICLE'S FRONT END TO DRAG ON THE ROADWAY. I TOOK MY VEHICLE FOR SERVICE THREE WEEKS PRIOR FOR AN OIL CHANGE. ON LEAVING THE DEALERSHIP I FELT A DIFFERENCE IN THE FRONT END, ON CHECKING MY TIRE PRESSURE I FOUND IT TO BE AT 35 PSI. THINKING THIS WAS THE PROBLEM I REDUCED IT TO 32 PSI. CONTINUING MY DRIVE FOR AN ADDITIONAL HOUR OR SO I REALIZED THAT THE REDUCTION IN PRESSURE WHILE IT MADE A DIFFERENCE THE PROBLEM STILL EXISTED. I RETURNED TO MY DEALERSHIP AFTER MY WEEKEND TRIP AND INFORMED THEM OF THE DIFFERENCE IN THE FEEL AND SOUND OF MY TUNDRA. THEY INSPECTED IT AND TOLD ME THAT THERE IS NOTHING THE TECHNICIAN DID TO THE VEHICLE THAT COULD HAVE CAUSED THE DIFFERENCE IN THE FEEL AND SOUND OF MY VEHICLE. I AM CURRENTLY IN CONTACT WITH TOYOTA AMERICA AND THE DEALERSHIP HOPING TO BRING ABOUT AN AMICABLE RESOLUTION TO THIS PROBLEM, THEY INDICATED THAT MY 2004 TUNDRA WAS NOT PART OF THE BALL JOINT RECALL CAMPAIGN.

DT*: THE CONTACT STATED, THE STEERING BEGAN TO FAIL WHILE TRAVELING AT 65 MPH., IN DRY, CLEAR CONDITIONS ON THE FREEWAY. THE VEHICLE WAS PULLED OFF TO THE SIDE OF THE HIGHWAY AND SLOWED TO 15 MPH. WHILE ATTEMPTING TO STOP THE FRONT LEFT WHEEL FELL OFF DISLOCATING THE AXLE. WHEN TOWED TO THE SERVICE DEALER, THE MECHANIC IDENTIFIED THE LOWER FRONT BALL JOINT HAD FRACTURED AND THE UPPER BALL JOINT HAD BEEN DAMAGED. THE MANUFACTURER WAS CONTACTED. UPDATED 05/21/07 *TR

I HAVE A 2004 TOYOTA TUNDRA FOUR WHEEL DRIVE. I HAVE INCREASED STEERING EFFORT IN THE STEERING AND MY TIRES HAVE EXCESSIVE WEAR ON THE OUTSIDE. THE TIRES HAVE NO THREAD ON THE OUTSIDE. I ONLY HAVE A LITTLE OVER 18,000 MILES ON IT. I HAVE HAD IT ALIGNED AND IT HASN'T DONE ANY GOOD. I HAVE TAKEN IT TO THE DEALERSHIP AS WELL AS WRITTEN TOYOTA THEMSELVES. THE TOYOTA CORPORATION SAID THAT THERE IS A RECALL. THE DEALERSHIP ITSELF SAID THAT IT IS NOT PART OF THE RECALL ON THE BALL JOINTS AND LOWER SUSPENSION. THEY WANT DO ANYTHING ABOUT IT. *NM

WE RECEIVED A NOTICE FOR RECALL FOR ALL TOYOTA TUNDRAS BETWEEN THE YEAR 2002 TO 2004 BECAUSE OF FRONT SUSPENSION LOWER BALL JOINT (SSC50J). BECAUSE OF THE RECALL, WE MADE AN APPOINTMENT AND WENT TO THE SERVICE LOCATION GIVEN IN THE NOTICE. THE APPOINTMENTS FOR BOTH WERE MADE AND USING OUR VIN NUMBER TOLD US THAT BOTH OUR TRUCKS DON'T NEED SERVICING AND SO DISMISSED BOTH, IN FLORIDA AND NEW YORK. ON FRIDAY, MY HUSBAND WAS DRIVING THE TRUCK IN NEW YORK AND WAS ABOUT TO ENTER A MAJOR HIGHWAY WHEN THE TIRE FELL OUT. WE ARE INCLINED TO BELIEVE THAT IT WAS THE RESULT OF A DEFECTIVE PART PUT IN BY THE MANUFACTURER. BECAUSE MY HUSBAND WAS DRIVING, HE WAS ABLE TO SAFELY STEER AWAY FROM A MAJOR COLLISION. BASICALLY WE WERE VERY LUCKY THIS TIME. IMAGINE IF IT WERE SOMEONE, MYSELF INCLUDED, WITH LESS EXPERIENCE WHO HAPPENED TO BE DRIVING, OR IF MY HUSBAND HAD ALREADY ENTERED THE HIGHWAY. ANYWAY WE TOWED THE TRUCK TO OUR PERSONAL SERVICE MECHANIC, WHO CHARGED US $70 FOR THE TOW. THE MECHANIC TOLD US THE FRONT BALL JOINT CAME OUT AND SO THE TIRE CAME OFF. THE TIRE WING AND THE LINE WAS DAMAGED DUE TO THE INCIDENT. FORTUNATELY, THAT WAS ALL. THE NOTICE GAVE A PHONE NUMBER, 888.270.9371, WHICH WE CALLED. WHEN WE GAVE THEM OUR VIN NUMBER, THEY TOLD US THAT OUR TRUCKS WERE NOT INCLUDED FOR SERVICE PER THE RECALL, SO THEY WILL NOT SERVICE OUR TRUCKS. SO FAR, OUR TRUCK IN FLORIDA DID NOT HAVE THE SAME ACCIDENT, BUT I AM VERY UNEASY, ESPECIALLY BECAUSE I AM THE ONE THAT USES THE TRUCK IN FLORIDA AND SINCE WE PURCHASED THE TWO TRUCKS AT THE SAME TIME. AS OF NOW, THE DAMAGED TRUCK IS BEING HELD AT THE MECHANIC'S UNTIL WE CAN HAVE OUR TRUCKS SERVICED. OTHERWISE, WE WILL HAVE TO PAY OVER $1000/ PER TRUCK TO FIX THE PROBLEM, IN WHICH CASE WE FEEL IT IS ONLY RIGHT TO BE FULLY REIMBURSED FOR THOSE SERVICES. *NM