2011 TOYOTA VENZA Complaints

UNSAFE TO DRIVE RUST CORROSION OF SUB FRAME. VEHICLE KEPT IN GARAGE AND BROUGHT INTO TOYOTA DEALER EVERY 5K MILES FOR MAINTENANCE SINCE PURCHASE IN 2011. MY PROBLEM IS THE FAULTY SUB FRAME PART AND THE DEALERSHIP NEGLECT.

THE POWER-DRIVEN BACK HATCH CAUGHT SOME FINGERS IN IT AS IT CLOSED. THIS HAPPENED TO ME ([XXX]) SEVERAL WEEKS AGO AND I IGNORED IT. IT HAPPENED TO MY GRANDSON ([XXX]) YESTERDAY. IT DIDN'T BREAK ANY BONES BUT DID DO SOME FLESH DAMAGE AND CAUSED SOME SERIOUS PAIN. IS THERE ANY WAY OF TURNING OFF THE POWER-DRIVEN FEATURE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE TOYOTA VENZA 2011 HAS PROBLEMS WHEN THE TEMPERATURE INSIDE THE CAR IS AT HIGH. THE ABS LIGHT TURN ON MAKING IT HARD TO STEER. THE TRACTION LOST CONTROL LIGHT ALSO TURNS ON. A RED STEERING WHEEL LIGHT TURNS ON. ONCE ALL THESE LIGHTS ARE ON, THEN THE AC DOES NOT WORK AND THE HEAT DOESN'T WORK EITHER. IN THE WINTER WHEN THE TEMPERATURE IS AT HIGH, THE SAME PROBLEM OCCURS. IN THE SUMMER THE SAME PROBLEM OCCURS ONLY THE SUN HEATS UP THE CAR CAUSING THE SAME WARNING LIGHT COME ON AND THEN I CAN'T GET ANY AIR CONDITIONING AGAIN. I'VE HAD THIS PROBLEM FOR MANY YEARS. WENT TO THE TOYOTA DEALERSHIP TO TRY TO FIX IT BUT THEY HAVEN'T FIXED ANYTHING. THEY JUST CHARGED UP TO $700 AND THEY HAVEN'T FIXED ANYTHING. THEY DID A COMPUTER RESETS AND COMPUTER DIAGNOSTICS. THE TOYOTA DEALERSHIPS HAVE TRIED TO FIX IT BUT NONE OF THEM ARE ABLE TO FIND OUT WHAT THE PROBLEM IS. ALSO, WHEN THE AC IS ON DURING THE HEAT UP THE ENGINE FANS THAT COOL OFF THE ENGINE STOP WORKING. OUR CARS ENGINE STOPPED ALL OF THE SUDDEN REALLY RECENTLY WHEN IT WAS REALLY HOT. FROM AN AUCTION.

CAR WAS SLOWLY PULLING INTO A PARKING SPOT, WHEN ALL OF A SUDDEN IT REVVED ITS ENGINE AND ACCELARATED. MY FOOT WAS ON THE BRAKE AND IT WOULD NOT STOP. THE REVVING NOISE WAS LOUD. I HIT A LARGE TREE THAT WAS LUCKILY AT THE END OF THE PARKING SPOT. THE TREE IS WHAT STOPPED THE CAR. WHEN THE CAR STOPPED, I LOOKED AND SAW WAS IN DRIVE. I WAS ABLE TO PUT IN REVERSE AND BACK UP AND PARK SAFELY. I SHUT THE CAR OFF IMMEDIATELY.

RECENTLY IN A HEAD-ON COLLISION ACCIDENT (GOING 65MPH) WITH MAJOR DAMAGE, BUT AIR BAGS DID NOT DEPLOY.

TWO FAILURES OF COMPLETE BRAKE FAILURE. FIRST TIME, MAYBE A MONTH AGO TRAVELLING 5-10 MPH, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. SAME TIME AS TRYING TO BRAKE SAW A FLASHING YELLOW LIGHT ON DASHBOARD. SLOWED VEHICLE WITH PARKING BRAKE, STOPPED AND STARTED VEHICLE MOVING AGAIN AND HAD NORMAL BRAKES, TRIED TO DUPLICATE PROBLEM AND NO LUCK. TUESDAY, JUNE 6, DRIVING 45 MPH AND APPROACHING CONSTRUCTION ZONE WITH MAYBE 40-50 CARS BACKED UP HAD NO BRAKES WITH THREE PASSENGERS IN CAR. WHEN I HOLLERED I HAD NO BRAKES, WIFE HEARD A BELL GO OFF AND SAW A YELLOW LIGHT ON THE DASHBOARD BUT I SAW NOTHING. I SWERVED RIGHT ONTO THE DIRT SHOULDER, PRESSED DOWN ON PARKING BRAKE WITH LEFT FOOT, PASSED MAYBE 30 CARS AND AT LESS THAN 5 MPH HAD NORMAL BRAKING AGAIN, AND NO LIGHTS OR BELLS RINGING. TOYOTA DEALER FLUSHED BRAKE SYSTEM, FOUND NO DEBRIS, CANNOT DUPLICATE OR SOLVE PROBLEM. WE WILL TRADE VEHICLE IN WITHIN A FEW WEEKS AND TELL THE DEALER ABOUT THE PROBLEM. HAS ANYONE ELSE HAD THIS PROBLEM ? APPRECIATE A REPLY.

I WAS UNABLE TO STOP MY CAR BY DEPRESSING MY BRAKE PEDAL AS I APPROACHED A RED LIGHT IN TULSA OKLAHOMA. I TOOK THE VEHICLE TO A CERTIFIED MECHANIC FOR A VEHICLE INSPECTION AND WAS INFORMED THAT THE MASTER CYLINDER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED.

WHILE I WAS TRYING TO TURN INTO THE DRIVEWAY OF A RELATIVE APARTMENT, THE STEERING WHEEL GOT REALLY TIGHT AND EVENTUALLY LOCKED UP GIVING VERY LITTLE TO NO TIME TO PULL OVER FOR SAFETY. THE ENGINE THEN SHUTS DOWN. I CANNOT IMAGINE HOW DANGEROUS IT WOULD HAVE BEEN IF THIS HAD HAPPENED WHILE DRIVING 65MPH PLUS ON A FREEWAY. I'VE HAD THE STEERING WHEEL LOCKED UP ON ME BEFORE WHILE THE CAR WAS PARKED AND ENGINE OFF, AND I WAS ABLE TO GET IT UNLOCKED BY MOVING THE STEERING WHEEL BACK AND FORTH. HOWEVER, THIS WAS THE FIRST TIME AND A SCARY ONE WHERE THE STEERING LOCKED UP WHILE THE VEHICLE WAS STILL MOVING. I WAS LUCKY WE WERE AT A RESIDENTIAL AREA WHEN THIS HAPPENED. IF THIS HAD HAPPENED ON A FREEWAY WHERE OTHER CARS ARE ZOOMING BY, HOW DANGEROUS IS IT TO HAVE A VEHICLE TO ALL OF A SUDDEN LOCKS ITSELF UP AND SHUTS DOWN GIVING PRACTICALLY NO TIME TO PULL OVER? I SHOULD MENTION THOUGH THAT THE BATTERY LIGHT DID JUST COME ON ABOUT TWO AND HALF TO THREE HOURS BEFORE THE INCIDENT HAPPEN. EVEN SO, I DON'T THINK IT'S NORMAL OR SAFE FOR SUCH A SHORT WARNING PERIOD.

ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT. I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS. AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD. THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND THERE IS NO EVIDENCE OR ADVICE THAT THE HOOD LOCK SYSTEM AND LATCHES WERE LUBRICATED OR A NOTE ADVISING PERIODIC LUBRICATION. THERE COULD BE ANOTHER POSSIBILITY THAT THE HOOD LOCK SYSTEM MAY HAVE SOME TYPE OF OTHER DEFECT, WHICH IS NOT VISIBLE TO THE NAKED EYE. THIS PROBLEM REPRESENTS A CRITICAL UNSAFE RISK. THE SUDDEN/PANIC STOP I DID CAUSED ME PERSONAL INJURIES.

I AM WRITING TO LET YOU KNOW OF A SAFETY ISSUE CONCERNING BY TOYOTA VEHICLE. I CAME HOME FROM WORK ON JUNE 28, 2016 AND PARKED MY CAR IN THE GARAGE. AS I WAS LEAVING I NOTICED THE SMELL OF GASOLINE. I CHECKED UNDER MY CAR AND SAW A SIGNIFICANT LEAK OF GASOLINE FROM MY GAS TANK. I IMMEDIATELY CALLED THE TOWING COMPANY AND HAD MY CAR TOWED TO THE TOYOTA DEALER. AFTER AN ASSESSMENT, THE TOYOTA'S SERVICE ADVISOR TOLD ME THAT MY GAS TANK WAS PIERCED. I WAS SURPRISED BECAUSE I DID NOT HIT ANYTHING ON THE ROAD. WHEN I PICKED UP MY CAR, THEIR INVOICE READ "REPLACED TANK - DAMAGED - LEAKING AT SEAM." I AM WRITING TO ASK IF THIS HAS HAPPENED TO OTHER TOYOTA CARS? I FEEL THAT IT IS A DANGEROUS SITUATION TO DRIVE A CAR THAT HAS A GAS TANK THAT CAN SPLIT AT THE SEAMS? I CURRENTLY DRIVE 50 MILES TO AND FROM WORK. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND WANTED TO VOICE MY CONCERN TO YOU REGARDING THIS ISSUE WITH MANUFACTURING.