2021 TOYOTA VENZA HYBRID Complaints

Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No

On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulling into traffic I will put my foot on the gas and since I get no reaction, the cars coming towards me have been very close to hitting me. One would have been a T bone incident where I would have been hit and another would have been a rear ended situation. Both times, the cars coming towards me had to brake rapidly. I have taken the issue to the dealer to examine. There have been no warning lamps and it does not happen consistently.

FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER

The car has a new type of sunroof (Stargaze) that turns clear or dark. It is operated by the electrical system. Mine shorted out and makes a buzzing sound if turned on. This same problem has been reported by many others with this sunroof. It is a design defect that is prevalent in the Venza. The Toyota Venza is a low volume vehicle and a very small percentage are equipped with this sunroof, but l have read about many others experiencing this issue in Toyota forums online. The pictures show the roof in clear mode and frosted mode with the shorted out burnt portion.

The miles do not seem accurate as the tank should hold 14.5 gallons but always register less than 11 gallons when filled. Total miles in that vehicle should be around 552 but has been 479 the last few times. Toyota dealers says not issue. Complaint in with Toyota motor co. I have pictures of this issues which has been going on for a little while but just documented the issue. This is an issue because I don’t know the true mileage I wait til the warning light comes on to fill but that has not been accurate lately. There are no warning lights or anything that there may be an issue with that car.

Forward collision avoidance; automatic emergency braking; adaptive cruise control; I pulled into a straight-ahead handicapped parking slot to park, going about 1-3mph . There was a handicapped sign in front of me on a newly installed steel pole. I pulled in within inches of the pole. When I tried to engage the brakes, the braking system failed to engage the brakes and slow down the car. The car instead accelerated and would have broken through a store front had the pole not stopped it. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. So, in a panic to stop the forward acceleration, I put the car in reverse; after which the vehicle accelerated in reverse out of my control and crashed into a 3-foot concrete wall and another vehicle next to the wall. This crash stopped the vehicle. I had no control over speed of the acceleration, steering of the vehicle, or stopping. I am concerned about a defect in the brakes and the PKBS braking system. I could have been killed or backed into another person or car killing someone else. The car has been repaired. I did receive a msg about the raider cruise system being on days prior; I didn't know what it meant; it went away and I did not pursue why cruise control was on because I didn't engage it. I am seeking inspection by Toyota and my AAA Insurance rep.

The contact owns a 2021 Toyota Venza. The contact stated that upon entering her garage at a low rate of speed, her brake pedal failed to operate as needed. The vehicle independently accelerated and crashed through the garage drywall and struck a water line. The air bags did not deploy upon impact. There were two unknown warning lights illuminated. The contact suffered back, head, and neck pain and sought medical attention from her doctor. A police report was filed. The contact's dry wall and water line were damaged as a result of the failure. The vehicle was towed to an independent mechanic where it remained in their possession and had yet to be repaired. The manufacturer was notified of the failure and an inspection was performed on the vehicle; however, the results of the inspection were unknown. The failure mileage was approximately 18,000.

I was on the highway, no ice on the road, in a construction zone, going about 50mph. The cars in front of me stopped completely, and the light to warn me to "Brake" came on the dashboard to engage the brakes, but the emergency braking system failed to engage the brakes and slow down the car. I also pushed on the brakes, but nothing happened, the car did not seem to slow down at all, like I had no brakes. I kept going and crashed into the vehicle in front of me. It's like the brakes did not work and the automatic braking did not work either. There was a complete system brake failure. Also, the air bags did not deploy, which I'm surprised with so much front end damage to my car. The brakes also did this last year, and I collided with a vehicle the same way, but there was ice on the road, so at that time, I attributed it to the icy road. Now since these two accidents are so similar, I am concerned about a defect in the brakes and automatic emergency braking system. I am also worried to own a vehicle with the Automatic Emergency Braking System. I am having the vehicle towed to the dealership to have the brakes looked at.

I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was OK because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all. No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain. I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. https://www.toyotanation.com/threads/no-acceleration-from-stopped-position.1713347/

I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 Venza.