2021 TOYOTA VENZA HYBRID Complaints

The windshield has cracked 2 times since I bought the car – 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues.

Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation. I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem. The seatbelt warning chime was improperly triggered by a fault in Toyotas programming. A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat. They quickly realized it was the wrong one and plugged it into the correct receptacle. After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway. The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle. And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat. After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors. This is how Toyota decided to 'clear' the status of someone leaving the car. The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway. The extremely loud chime with no obvious reason created a panic situation. The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway. While focused on resolving the intrusive noise, we had a near miss situation. I was unable to hear any of the safety system warnings over the chimes. Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there.

Windshield cracked with no reason. Did not drive on highway but a over 10-inch crack appeared nowhere on the driver side. It was the second time our windshield cracked. This is definitely an issue with defective glasses.

This car is 1.5 years old and this will be the third windshield replacement. Ether nothing hit the windshield or if something did, it was so small and there is a 8 inch crack starting from bottom center side of passenger windshield. The last replacement was only 6 months ago. This glass is either defective or is so weak it continues to crack

I received a call from the Toyota service department during a routine oil change. They indicated that I had severe rodent damage throughout my car. After doing my own research, I found numerous complaints of similar nature with Toyota vehicles due to the soy based wiring they use. It creates a safety hazard as rodents (mice) are attracted to the wiring and create nests within the vehicle. My cost to fix the problem was over $4,500 that my insurance covered, but I still had to pay my deductible. The job took approximately 3-4 weeks and I was without a vehicle. The dealership nor the Toyota representative would do anything for me. The car was only a year old. I’ve never had anything like this happen to any new vehicles I have purchased. It seems to be a serious issue with other Toyota vehicles and can be hazardous.

You just cannot see with these headlights. I cannot drive the car at night. No crashes but we live in the country with no added light and these light don’t work. This is a proble since we bought the car a year ago.

Both left and right headlights on this car cast a dark "shadow" on the road in front of the car when driving at night. It only occurs when the headlights are on low beam, the high beam headlights are normal. Each headlight casts 2 shadows, for a total of 4, which can be seen about 100 feet in front of the car. They are very distracting at all times, but especially when the car is driven around a corner; it appears something is running across the road in front of the car. When I have pointed it out to passengers in the car, everyone remarks that it is very distracting and odd. I told the folks in the service department at the dealership I bought the car from about it, and they turned the headlights on and pulled the car up to a blank wall. I was with them and we could all clearly see the black shadows on the wall. It's like there are pieces of tape on the headlight lenses, but there isn't anything visible that would make these shadows. The service folks at the dealership just scratched their heads and said there was nothing they could do, and so the problem remains. This car is available for inspection at any time. There are no warning lamps or messages about the headlights. I bought this car new in May 2021 and noticed the problem right away. The dealership looked at it when we took it in for it's first oil change in February 2022, but they did not note it on the service receipt.

Sometimes when I'm driving the Toyota Venza 2021 downhill and press the brakes they freeze and sound weird without control to stop the car. I think is very dangerous. I reported two times in the dealership but nothing happened.

I have had to replace the windshield 5 times in the last two years. The windshield cracks with just the slightest impact to the windshield from small debris on the highway that should not typically damage the windshield in such a way. All replacement windshields have been ordered directly from Toyota and all have had this issue.

windshield cracking when i hit a "hard Shell" BUG on the interstate...Not a rock, nor a stone, but a bug!...Nobody around the vehicle in the middle of nowhere...;in broad daylight...going to cost me a high deductable because it cracked right in the line of vision for the driver...total replacement required...Toyota wont stand behind their product ...this windshield is way too soft...!!!