2017 TRIUMPH THRUXTON Complaints

THE FRONT BRAKE LEVER GETS A VERY SOFT, SPONGY FEEL ON THE FIRST LEVER PULL. I HAVE TO PUMP MY FRONT BRAKE BEFORE I START TO RIDE. AFTER PUMPING THE BRAKES THEY FEEL GOOD AS LONG AS I USE THEM EVERY SO OFTEN. IF I DON'T TOUCH THEM FOR ABOUT 15 PLUS MINUTES, THEY GO BACK TO BEING SPONGY AND SOFT FEELING WITH LESS BRAKING FORCE BEING APPLIED TO MY FRONT BRAKES. I FOUND THAT IT GETS WORSE THE HOTTER THE AMBIENT TEMP IS. THIS ISSUE HAPPENS WHILE THE MOTORCYCLE IS STATIONARY OR MOVING. SPEED DOESN'T MATTER, THE THINGS I FIND THAT EFFECT IT IS OUTSIDE TEMPERATURE (NOT BRAKE SYSTEM TEMP) AND THE TIME BETWEEN FRONT BRAKE ACTUATIONS. SOFT FRONT BRAKE FEEL AND APPLICATION HAPPENS ON EVERY ROAD, ELEVATION, CITY STREETS, FREEWAY, HIGHWAY AND IN MY GARAGE. I HAVE ATTEMPTED TO REPAIR THIS ISSUE MYSELF AS THE DEALER TOLD.ME IT WAS NORMAL AND DID NOT CREATE A REPAIR ORDER FOR MY VEHICLE. I HAVE REPLACED THE FRONT BRAKE MASTER CYLINDER WITH AN AFTER MARKET ONE, BRAKE FLUID, FRONT BRAKE PADS AND ROTORS, RETORQUED ALL OF THE BRAKE FLUID LINES, REPLACED FRONT WHEEL SPACERS AND REALIGNED MY FRONT BRAKE CALIBERS, AND COUNTLESS BRAKE SYSTEM FLUID BLEEDINGS WITH AND WITHOUT ABS PUMP ACTIVATION WHILE BLEEDING WITH A SCAN TOOL WITH NO SUCCESS. THIS HAS HAPPENED SINCE THE MOTORCYCLE WAS BRAND NEW.

TL* THE CONTACT OWNS A 2017 TRIUMPH THRUXTON 1200R. THE CONTACT STATED THAT WHILE THE FRONT BRAKE LEVER WAS APPLIED, THE BRAKE WAS SPONGY AND REQUIRED EXTRA EFFORT TO STOP THE MOTORCYCLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO HONDA YAMAHA TRIUMPH KAWASAKI OF SAVANNAH LOCATED AT (11512 ABERCORN ST, SAVANNAH, GA 31419) AND RIDGE MOTORSPORTS LOCATED AT (215 W CHURCH ST, BATESBURG-LEESVILLE, SC 29006) AND THE DEALERS WERE INFORMED OF THE FAILURE. THE FAILURE PERSISTED. THE MOTORCYCLE WAS THEN TAKEN TO NORTH RIDGE CUSTOM CYCLES LOCATED AT (1919 SAVANNAH HWY, CHARLESTON, SC 29407) WHERE THE MECHANIC WAS INFORMED OF THE FAILURE. THE CONTACT REQUESTED THAT THE MOTORCYCLE BE REPAIRED. THE CONTACT RECEIVED AN EMAIL FROM THE DEALER WHICH STATED THAT THE FAILURE WAS ACKNOWLEDGED HOWEVER, THE DEALER WAS UNABLE TO REPAIR THE MOTORCYCLE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0. *LN*JB

THE FRONT BRAKE EXHIBITS A VERY LONG FIRST PULL TO ENGAGE, SUBSEQUENT PULLS ARE SHORT BRIEFLY, THEN THE LONG PULL RETURNS AFTER A FEW MINUTES. THIS CAUSES THE FRONT BRAKE TO ENGAGE AT GREATLY VARYING LEVELS OF LEVER PULL AND EFFORT DURING A TYPICAL RIDE. THE BRAKE IS ALSO VERY SPONGY AND VAGUE. THE DEALER HAS MADE 5 ATTEMPTS TO ADDRESS THE ISSUE WHICH INCLUDES SEVERAL BRAKE BLEEDS, REPLACEMENT OF THE MASTER CYLINDER AND THE CHANGE TO DIFFERENT TYPE OF BRAKE FLUID, ALL TO NO AVAIL.

THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.