TRIUMPH Complaints

RIGHT FOOT PEG BROKE OFF WHEN I PUT MY WEIGHT ON IT TO MOUNT THE MOTORCYCLE. MOTORCYCLE WAS STATIONARY IN THIS INSTANCE, BUT COULD HAPPEN AT SPEED IF A RIDER WERE TO STAND ON THE PEGS WHILE RIDING. THE BOLT ATTACHING THE FOOT PEG CLEVIS TO THE FRAME FRACTURED. PICTURES OF THE FACE OF THE BOLT ATTACHED. I AM UNAWARE OF A PRIOR ACCIDENT INVOLVING THIS VEHICLE THAT WOULD HAVE COMPROMISED THAT BOLT, ALTHOUGH THE BIKE HAS BEEN DROPPED SLOWLY ON THAT SIDE WHILE THAT BIKE WAS NOT IN MOTION. I AM THE MOTORCYCLE'S ORIGINAL OWNER. THE BOLT MAY BE TOO WEAK FOR THE APPLICATION. I AM AWARE OF SEVERAL OTHER INSTANCES OF THIS BOLT BREAKING, SOMETIMES WHILE THE MOTORCYCLE IS IN MOTION.

FUEL TANK WAS REMOVED FROM MOTORCYCLE TO INSTALL A NEW THROTTLE CABLE. WHEN FUEL TANK WAS REINSTALLED, THE MOUNTING HOLES FOR THE FUEL TANK NO LONGER LINED UP, THE FUEL TANK DIDN'T FIT BETWEEN THE FRAME RAILS AND TO MOUNT THE FUEL TANK A CONSIDERABLE AMOUNT OF PRESSURE NEEDED TO BE APPLIED TO FORCE THE MOUNTING HOLES TO LINE UP. THIS PUTS THE WHOLE TANK UNDER SEVERE STRESS AND COULD CAUSE LEAKS. THE NEXT TIME IT IS REMOVED, I DO NOT BELIEVE THE TANK WILL GO BACK INTO THE MOTORCYCLE. THIS SEEMS TO BE A COMMON PROBLEM WITH ANY OF THE PLASTIC TANKS DUE TO ETHANOL FUEL THAT IS REQUIRED HERE IN THE US ON MANY MAKES/MODELS OF THE MOTORCYCLES.

TURNING RIGHT FROM A SIDE STREET ONTO A MAJOR ROAD, I BEGAN ACCELERATING AND THE THROTTLE BECAME INOPERATIVE, SNAPPING IMMEDIATELY BACK TO IDLE SPEED. SUBSEQUENT TURNING OF THE THROTTLE GRIP HAD NO EFFECT. THERE WAS TRAFFIC ON THE MAJOR ROAD THAT FORTUNATELY WAS ABLE TO SLOW DOWN IN RESPONSE TO MY UNEXPECTED AND SUDDEN LOSS OF SPEED. THE ATTACHMENT FOR THE THROTTLE CABLE SNAPPED OFF OF THE THROTTLE GRIP ASSEMBLY. MY GRIPS WERE AUTHENTIC OEM TRIUMPH ACCESSORIES - HEATED GRIPS. APPARENTLY, THIS IS A NOT AN INFREQUENT FAILURE. TRIUMPH HAS SUPERSEDED THE ORIGINAL ACCESSORY KIT WITH A LATER PART NUMBER, BUT COULD NOT TELL ME IF THE SUPERSESSION INVOLVED A MATERIAL OR DESIGN CHANGE FOR THE THROTTLE GRIP ASSEMBLY. THE THROTTLE OPERATED PERFECTLY AND THEN FAILED WITHOUT ANY WARNING. THERE WAS NO EXCESSIVE FREEPLAY IN THE THROTTLE LINKAGE, NOR DID IT BIND IN ANY WAY PRIOR TO THE FAILURE.

THE ROCKET III HAS A KNOWN HISTORY OF IGNITION FAILURE AND TOTAL ELECTRICAL FAILURE. THE BIKE WILL SIMPLY TURN OFF, OFTEN IN THE PROCESS OF STEERING. THE TRIUMPH RAT FORUMS ARE FULL OF STORIES HIGHLIGHTING THIS PROBLEM, AND MY BIKE ALONE HAS HAD THE IGNITION SWITCH REPLACED MULTIPLE TIMES, BUT TRIUMPH REFUSES TO ADDRESS THE PROBLEM.

ALL FOUR TURN INDICATORS HAVE HAD THE MOUNTING STALKS FAIL. THE LIGHT THEN HANGS BY THE POWER WIRES. ONE INDICATOR FAILED OVERNIGHT WHILE PARKED IN THE GARAGE. THREE FAILED DURING NORMAL RIDING ON STREETS AND HIGHWAYS WITH NO EXTERNAL FORCE OTHER THAN NORMAL RIDING VIBRATION. TRIUMPH RECALLED CERTAIN 2012 TIGER 800XC VIN NUMBERS, BUT DID NOT INCLUDE MINE. THE RECALL SHOULD HAVE INCLUDED THIS MOTORCYCLE AS IT IS PROMOTED AS BENG CAPABLE OF RIDING ON UNIMPROVED ROADS.

ABS LIGHT BLINKS. ENGINE REPLACED AFTER 6,000 MILES. DEALER WAS ACTUALLY TRYING TO PLACE BLAME ON ME. MY BIKE WAS BROKE DOWN DRAGGED AROUND ON A GREY CART JUST THROWN ON THE BOTTOM. NOW HAVE PROBLEMS WITH ENGINE OIL LEAKS. THE GASKETS WERE NOT INSTALLED CORRECTLY. OIL HAS BLACK SUTT IN OIL. MY LED LIGHTS THAT THE DEALER CUT JUST CUT AND LEFT THERE. MY BRAKE FLUIDS AND RESERVE ANTIFREEZE ALL AT LOW LEVELS. THE REAR TIRE BOLTS LOOSE. MY BATTERY LOOSE BIKE ACTUALLY WOULDN'T EVEN START ON DAY HAD NO IDEA WHAT WAS WRONG. WHEN THE ENGINE WAS REPLACED THE ENGINE LIGHTS CAME RIGHT BACK ON AND THE ABS. I TOOK BIKE TO ANOTHER BIKE SHOP THEY CLEARLY SAW SLOPPY WORK OIL LEAKS. I'M GOING TO FILE A PETITION WITH THE STATE COURT AND US COURTS TO HAVE ALL OPERATIONS HALT UNTIL AND INVESTIGATION HAS BEEN DONE BY NHTSA. 10-1-781 10-1-783 10-1-784 10-1-785 10-1-786 10-1-787 10-1-788 10-1-789 10-1-793 10-1-798

RECALL NO: 15V-255 MY TRIUMPH MOTORCYCLE HAD A VERY GENTLE SLIDE AS I WAS MAKING A TURN. THERE WAS NO TRAFFIC WEATHER CONDITIONS DRY NIGHT NO HURRY. AS I PICKED THE BIKE UP OFF THE GROUND I COULDN'T BELIEVE WHAT HAPPENED. I WAS TRYING TO FIND MY MISTAKE BUT I MADE NO ERRORS. I'VE BEEN RIDING FOR ABOUT 20 YEARS NEVER SEEN THIS HAPPEN. I CALL MY INSURANCE COMPANY TO FILE A CLAIM BUT IT DIDN'T SEEM TO BAD. I CALLED DEALER THEY CAME OUT TO HOUSE AND PICKED UP AND TOOK IN FOR REPAIRS. I FELT LIKE IS WAS MY FAULT SO I SHOULD JUST PAY FOR IT. SO I DID. 6 MONTHS LATER I RECEIVE A LETTER SAYING THAT THERE WAS A RECALL ON THE BIKE SUSPENSION AND TO TAKE IT IN FOR REPAIRS. THE DEALER RECEIVED A NOTICE ON THE RECALL AND THEY GAVE ME A CALL TO BRING BIKE BACK IN TO REPLACE PART. SINCE THAT 2014 ACCIDENT THE BIKE HAS ALL KINDS OF PROBLEMS. THE ENGINE BLEW UP. THE DEALER CUT MY LIGHTS ON MY BIKE AND DIDN'T CONNECT THEM BACK UP. I LOOKED AT OIL WASHER ON OIL PLUG AND ITS BENT SCRAPPED UP LIKE THEY DIDN'T REPLACE THE ENGINE. I WONDER IF THEY REPLACED THE SHOCK. SO I ALSO LOOKED INTO TRIUMPH'S HISTORY WITH THIS SHOCK ABSORBER. THEY'VE HAD TROUBLE FOR YEARS ON THE 675. PEOPLE HAVE DIED DO THEY USED A 3RD PARTY TO MAKE THE SHOCK AND STILL HAVE IT WRONG. THERE'S A CLASS ACTION LAWSUIT AGAINST FOR THE DEATH OF RIDER IN CA. THE MANUFACTURE KNEW THE PART WAS NOT STABLE AND PRODUCED PRODUCT ANYWAY. I'M IN THE PROCESS OF FILING MY CLASS ACTION LAWSUIT AGAINST MANUFACTURE. ACCORDING TO DATES OF RECALL MY BIKE SHOULD HAVE BEEN FIXED BEFORE SOLD. I PLACED LED LIGHTS ON BIKE BECAUSE I WAS HIT BY A CAR IN 2013. THE DEALER DIDN'T THINK WAS IMPORTANT SO I WILL ALSO FILE FOR DAMAGES ON REPAIRS ON MY BIKE. I ALSO WAS RIDING AFTER DEALER FIXED BIKE AND THE GROUND WIRE ON THE BATTERY CAME A LOOSE LUCKY I WAS RIDING. THE BIKE HAS PROBLEMS GOING INTO GEARS. I SHOULD HAVE STAYED WITH SUZUKI.

TL* THE CONTACT OWNS A 2009 TRIUMPH DAYTONA 675. WHILE DRIVING 65 MPH, THE MOTORCYCLE STALLED WITHOUT WARNING AND CAUSED THE VEHICLE TO STOP IMMEDIATELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V445000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.

MOTORCYCLE HAS DEFECTIVELY DESIGNED CARBON FIBER BELT DRIVE SYSTEM. BELT CAN EASILY BE INCORRECTLY ADJUSTED WHICH CAN CAUSE THE BELT EDGE TO BE WORN AWAY, CAUSING BELT TO SNAP AT HIGH SPEED. BASIC PROBLEMS INCLUDE AN INADEQUATE ADJUSTING MECHANISM AND A CUSTOM BLENDED COATING ON THE DRIVE PULLEY THAT CAUSES THE BELT TO MAKE CHIRPING NOISES AND EVENTUALLY WEAR THE BELT AT AN UNREASONABLE SPEED IF IMPROPERLY ADJUSTED. FACTORY SPECS STATE THAT THE DRIVE BELT SHOULD RUN AGAINST THE OUTER RIM OF THE REAR DRIVE PULLEY RATHER THAN IN THE CENTER. NO OTHER BELT DRIVE SYSTEM IS ADJUSTED THIS WAY AND THAT WOULD BE REGARDED AS AN INCORRECTLY ADJUSTED BELT BY ANY OTHER BELT DRIVE MANUFACTURER. TRIUMPH HAS NOT MADE A BELT DRIVE SYSTEM SINCE THE 1920'S AND HAS NO EXPERIENCE IN THIS AREA. GATES RUBBER COMPANY DESIGNED THE BELT DRIVE SYSTEM AND THE COATING. THE REQUIREMENTS WERE THAT THE BELT DRIVE SYSTEM LAST THE LIVE OF THE GATES GT CARBON FIBER BELT (150,000 MILES). AS AN ASIDE, MOST BELT DRIVE SYSTEMS USED BY HARLEY DAVIDSON (THE ONLY COMPANY TO USE BELTS ON MOTORCYCLES SUCCESSFULLY THUS FAR) HAVE REAR DRIVE PULLEYS THAT LAST ABOUT 50,000 MILES. HARLEY DAVIDSON RECOMMENDS THAT THE BELT AND PULLEYS BE REPLACED TOGETHER AT 50,000 MILE INTERVALS. THE CORRECT FORMULA WAS TURNED DOWN BY TRIUMPH BECAUSE THE COATING PROCESS PRODUCED A BYPRODUCT CALLED HEXAVALENT CHROMIUM WHICH IS HEAVILY REGULATED BY THE EPA. TRIUMPH DEMANDED ANOTHER COATING. GATES DELIVERED IT BUT ADVISED AGAINST USING IT. TRIUMPH COVERED EARLY OWNER COMPLAINTS UNDER WARRANTY DUE TO PRESSURE FROM DEALERS BUT WHEN THE TRUE CAUSE WAS DISCOVERED TRIUMPH CEASED TO ADMIT IT KNEW ANYTHING ABOUT THE PROBLEM BECAUSE IT AFFECTS EVERY THUNDERBIRD AND THUNDERBIRD STORM FROM 2009 TO THE PRESENT. THE BELT ON THIS BIKE IS SUPPOSED TO BE 32MM WIDE. AFTER DEALER ADJUSTMENT, THE BELT (WITHIN 600 MILES) IS ONLY 26MM WIDE.

EXACT SAME CONCERN AS THE REPORT LISTED IN COMPLAINT 10554076. THE TANK, ONCE REMOVED FROM BIKE, LOSES SHAPE AND CANNOT BE RE-INSTALLED WITHOUT *EXTREME* AND EXCESSIVE FORCE. PRIOR TO REMOVING THE TANK, I NOTED THAT THE TANK WAS STRAINING THE THREE MOUNTING BUSHINGS ON THE FRAME. BASED ON DIALOGUE WITH OTHER RS AND SPRINT OWNERS HERE AND ABROAD, THERE SEEMS TO BE A CONSISTENT DIALOGUE AS THIS ISSUE OCCURRING WITH THE INTRODUCTION OF ETHANOL INTO THE COMMON FUEL SUPPLY.