VIKING Complaints

TREAD SEPARATION ON CARLISLE TRAILER TIRES. SIZE ST175/80R-13, LOAD RANGE C. BOTH TIRES PURCHASED 06/20/2002. FIRST TIRE FAILED 08/21/2005 WHILE TRAVEL 65 MPH ON I-16 SOUTH OF MACON GA. SECOND FAILURE OCCURRED 10/10/2005 ON I-95 SOUTH OF JACKSONVILLE FL. TRAVELING 65 MPH. TIRES GAVE LITTLE TO NO WARNING PRIOR TO TOTAL TREAD SEPARATION, SECOND INCIDENT DAMAGED FENDER ON RIGHT SIDE OF TRAILER. DOT NUMBERS: DBJUH1Z1502 LOAD RANGE C, 1360 LBS RATING, GVW OF TRAILER IS 2350 WITH APPROX. 10% OF LOAD ON TRAILER HITCH. *NM

DT: 2005 VIKING LEGEND. THE CONSUMER RECEIVED NHTSA RECALL 05V364000 CONCERNING ROOF AND PILLARS FAILURE ON AUGUST 20, 2005. THE LETTER STATED THE VEHICLE SHOULD BE TAKEN TO DEALER WITHIN 10 DAYS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY KNEW NOTHING OF THE RECALL. ONCE THEY WERE INFORMED OF THE RECALL THE CONSUMER WAS TOLD THE PART WAS ON ORDER. NOW THE PART WAS NOT ON ORDER, BUT, A PROP WAS BEING SENT UNTIL THE PART COULD BE OBTAINED. SHE FOUND THIS OUT THIS MORNING WHEN SHE CALLED TO CHECK THE STATUS OF THE PART. *AK THE CONSUMER WAS TOLD THE PART WAS BEING MANUFACTURED AND WOULD TAKE 6-8 WEEKS. *JB

CONSUMER TRAILER WAS WITH THE DEALER FOR REPAIRS BUT WAS TOLD THAT THE PARTS HAS NOT BEEN SHIPPED TO FIX THE PROBLEM. *TS ***NAR RECEIVED 10-13-05*** RECALL 05V364000. *JB

THE VEHICLE WAS RECALLED ON AUGUST 18, 2005 FOR A POSSIBLE ROOF SYSTEM FAILURE THAT COULD CAUSE THE ROOF TO COLLAPSE (RECALL ID #05V364000) AND I WAS TOLD BY THE MANUFACTURER NOT TO USE IT. I RETURNED IT TO THE DEALER ON SEPTEMBER 9, 2005 FOR REPAIRS AND IT HAS BEEN THERE SINCE, UNREPAIRED. THE MANUFACTURER NOW REFUSES TO SPEAK TO ME, SAYING I WILL BE CONTACTED BY SOMEONE FROM "CORPORATE. *JB

DT: THE CONTACT RECEIVED RECALL 05V364000 ON VIKING EPIC POP-UP TRAILER ON 8-19-05. SHE TOOK IT TO A LOCAL DEALER ,AND VIKING TOLD THEM THEY COULD NOT PERFORM THE RECALL BECAUSE THEY WERE NOT A VIKING DEALER. SHE CALLED A VIKING DEALER, AND THEY TOLD HER THEY WERE ANTICIPATING GETTING THE PARTS WITHIN A COUPLE OF DAYS. ON 9-7-05 THE DEALER CALLED AND TOLD HER THEY ARE NOT SURE IF THEY ARE EVEN GOING TO BE GETTING THE PARTS IN. SHE CALLED AROUND AT SOME OTHER DEALERS, AND WAS TOLD THEY ARE NOT EVEN SURE IF VIKING IS GOING TO HAVE A REPLACEMENT PART BECAUSE THE MANUFACTURER IS TRYING TO GET OUT OF THE RECALL. *AK

DT: THE CALLER REPORTED A FAILURE OF POP UP CAMPER THREE WEEKS AGO AND GOT A RECALL YESTERDAY. SHE SAID THE DEALER HAD THE CAMPER FOR THREE WEEKS AND HAS DONE NOTHING TO FIX IT. DEALER SAID THEY DO NOT HAVE THE PARTS TO FIX IT. MANUFACTURER SAID THEY WILL SEND THE PARTS WHEN THEY GET THEM. CALLER WAS TOLD THREE TIMES THE PARTS WILL BE SHIPPED BUT THEY HAVE NOT DONE IT YET.*AK

DT: THE CONSUMER PURCHASED A 2006 VIKING EPIC POP UP TRAILER. THE ROOF SYSTEM WAS NOT WORKING CORRECTLY. THE ROOF SYSTEM WAS NOT RELEASING. WHEN PUTTING THE ROOF DOWN HAD TO SHAKE AND HIT THE ROOF AND THE SIDE BARS, THEN THE ROOF DROPPED WITHOUT NOTICE WITH INCREDIBLE FORCE. THE CONSUMER WAS PETRIFIED THAT SOMEONE COULD BE SERIOUSLY INJURED. THE CONSUMER TALKED TO THE DELIVERY PEOPLE, AND THEY SAID THAT WAS HOW IT WAS MADE AND IT WOULD TAKE TIME TO BREAK IT IN. THEY OWNER TOOK THE CAMPER ON A TRIP AND THE TRAILER TOP WOULD NOT RELEASE PROPERLY. HAD TO BE HIT NUMEROUS TIMES WITH CONSUMER'S HANDS AND FIST AND THEN THE ROOF COLLAPSED WITH INCREDIBLE FORCE. THE OWNER HAS RECEIVED NHTSA RECALL 05V364000 LET IN THE MAIL ON THE ROOF SYSTEM ON 8-20-2005. THE RECALL STATED FOR THE CONSUMER NOT TO USE THE TRAILERS BECAUSE OF THE POTENTIAL FOR THE ROOF COLLAPSING UNEXPECTEDLY CONSUMER TALKED TO DEALER, AND THE DEALER STATED THAT THEY KNEW ABOUT THE RECALL, BUT THEY COULD NOT FIX IT. THE DEALER HAS NOT RECEIVED ANY INFORMATION FROM VIKING ON HOW TO FIX THE TRAILERS. THE DEALER DENIED KNOWING ANYTHING ABOUT THE RECALL PRIOR TO CONSUMER'S PURCHASING OF THE TRAILER TWO WEEKS EARLIER. THE OWNER WAS UPSET THAT HE HAD TO PAY $8,500.00 FOR A TRAILER THAT WAS COLLAPSING AND ENDANGERING HIS CHILDREN LIVES. *AK

THE LIFT MECHANISM DETACHED FROM THE FLOOR OF THE CAMPER DUE TO CORROSION. VIKING, 2380 LEGEND, 1996 CAMPER. *AK CONSUMER WAS IN THE PROCESS OF CRANKING THE CAMPER ALL THE WAY WHEN THE REAR END OF THE ROOF COLLAPSED. CONSUMER FEELS THERE SHOULD BE A METAL BRACKET OF SOME SORT BOLTED TO THE FRAME TO GIVE THE LIFT SOME ADDED SUPPORT. CONSUMER NOTED IF THE ROOF COLLAPSED ON SOMEONE, IT WOULD CAUSE SERIOUS INJURY. THE MANUFACTURER WOULDN'T HELP THE CONSUMER AT ALL. CONSUMER FEELS THIS SHOULD BE CORRECTED BY THE MANUFACTURER. *PH *NLM

CONSUMER PLUGGED CAMPER IN AND SMOKE STARTED COMING FROM ELECTRICAL BOX. THERE WERE NO FLAMES. CONSUMER UNPLUGGED BATTERY AND DC VOTAGE UNTIL IT COOLED OFF, AND NEVER PLUGGED IT BACK UP. AFTER SMOKE CLEARED, CONSUMER OPENED COUCH AND FOUND THAT THE CONVERTER BOX HAD BURNED,CONSUMER WAS IN THE PROCESS OF CONTACTING MANUFACTURER. *AK *TT

BRAKES WIRES COMING FROM WHEELS ARE ATTACHED WITH WIRE NUTS ONLY HANGING LOOSE NEXT TO WHEELS. MINE WERE UNATTACHED ON ONE SIDE. MANUFACTURER WOULD NOT RETURN PHONE CALL.