2018 VOLKSWAGEN ATLAS Complaints

When starting up my vehicle the battery turns on but the engine will not start. My dash will light up with multiple warnings. These are the specific ones that warn me: Error: electronic stabilization control (ESC) Error: hill hold assist BRAKE - Brake booster faulty ERROR: Hill hold assist Front assist not available. ERROR: tire pressure monitoring system. Trans. in emerg. Mode. You can continue driving. FAULT: electronic parking brake. Eventually my car starts up, but this is after several attempts. Once I shut car off and go to start back up, it goes through the whole process again. My car was taken into Volkswagen dealership and they said it was my fuel pump, fuel filter & battery. They “fixed” that but by the time I drove my car home, the issue started back up again. My safety is 100% put at risk because not only does my car not start up right away but I can be driving my vehicle and it will slow me down on a main highway and make me brake and then I need to attempt to restart my car to get it started up again several times. I have children I drive around in this vehicle and it is not safe to drive. My car has been illuminating the check engine light and all the other ones for each error I stated above. The problem itself has not been identified. When I did research, the 2019-2020 VW Atlas’s were recalled for this same issue it seems. But mine wasn’t because it is a 2018.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

It has been 6 months since NHTSA 23V215 recall notice was issued and VW has not issued a fix. That is too long, since someone sitting in the passenger seat is at increased risk for injury.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Passenger Occupant Detection System to detect a malfunction and switch off the passenger airbag, even though the seat may be occupied. In a crash with frontal airbag deployment, there would be an increased risk of injury to the occupant seated in the front passenger seat if the passenger frontal airbag is switched off or not working. Our airbag warning light, comes on and off. This happens sporadically whether the passenger seat is occupied or not. an error message displayed in the instrument cluster and by the status of the Passenger Airbag OFF indicator light. There is not a fix for this per the local dealership and when contacting Volkswagon directly. How is advising people not to use the front seat in their car the only option? This is not always possible for us.

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving 65 MPH, the “Low Coolant” message was displayed. The vehicle was taken to the dealer however, no cause for the failure was found. The contact added coolant however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 15,000.

I am experiencing the airbag issue described in the recall campaign. The passenger seat airbag warning light goes off constantly. Current "solution" is to not use the passenger seat until a repair can be made... however it has been nearly 6 months without any updates.