2018 VOLKSWAGEN ATLAS Complaints

While driving, the car suddenly slowed to nearly stopping and a "Brake Boost Faulty" red warning light displayed on the dashboard. I was not breaking at the time. The brake pedal felt soft and the car would not regain acceleration. I had to stop the car, turn off ignition, restart for the car to drive normally. This occurred twice once while driving over 40 miles per hour and again at approximately 25 mph. IN both cases I was not braking when the incident happened.

I was driving the vehicle was in drive moving on the road and literally turned off. Completely disabled in the road. I purchased a new battery in September 2022, got the battery tested again and there’s no issue with it. Mechanics can’t find an issue. I had the engine stop feature off (the light is on when it’s off) and it turned itself off prior to the car shutting off completely. I was unable to restart and someone had to assist in Pushing my vehicle out of the road then jumpstart my car. Again I had everything thoroughly checked and there are no active issues.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the air bags warning light illuminated intermittently. The failure mileage was unknown. VIN tool confirms parts not available.

Recall has been issued nearly 6 months ago, and no remedy still has been offered. Manufacturer should be compelled to provide a fix soon

Doors continue to lock and unlock in the back where my children sit. This is while we are driving down the road. Front passenger door does not unlock or lock.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall fix not provided in a reasonable time, resulting in mobility and financial hardship for owner - inability to sell vehicle.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving approximately 15-20 MPH and approaching a stop, while decelerating, the vehicle inadvertently shut off. The START/STOP feature became inoperable. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle rolled into an intersection. While her husband was driving, the START/STOP feature became inoperable. The contact stated that the “START/STOP System/Restart Manually” message was displayed. The vehicle was taken to the local dealer, who drove the vehicle for approximately four miles but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.