2019 VOLKSWAGEN ATLAS Complaints

No incident, not a timely remedy for recall. Recall from March 2023, no remedy available in December 2023, 9 months later.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The contact stated that the passenger’s seat air bag would display a deactivated message stating, that the "Air Bag Off" on the instrument panel while the seat was occupied. The manufacturer was made aware of the issue. The approximate failure mileage 39,000. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where an unknown part in the front passenger's side seat was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

I would like to file a complaint against VW for the outstanding recall. This recall was issued in March, it is now mid-December, and they still do not have a remedy available! 9 months is way too long to have a dangerous recall to be open (airbag issue) with no date for a remedy. Manufacturers should not be allowed to take this long to come up with a remedy!

The contact owns a 2013 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I have a recall on my car that has no fix and they ask us to not let anyone sit in the passenger seat. I don't see how this is a very safe approach to the fix. If this is the case I think all these cars should be taken off the road and not driven. I have a husband that has been in an accident on the passenger side and almost passed away. I refuse to put him in a car that is not to par with air bags. These cars should be deemed unsafe and taken off the road. This is not the first recall that I have had to deal with and I think it is crazy to have a car that my husband can ride in the front seat. The first recall was back in March now this one which started in May

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the RECALL repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On Saturday, November 18, 2023, at approximately 2100 hrs. my wife was returning home from a volunteer event traveling N/B SR-269 near MM 15.7 when she encountered an elk crossing the roadway in front of her. She subsequently hit the elk with the left front of our 2019 Volkswagen Atlas SEL. The impact collapsed the hood, grill, front bumper, and left fender. The driver and passenger door, left fender, and windshield were also severely damaged. The entire front windshield was shattered and collapsed into the front passenger compartment. What did not happen was the activation of the front and side airbags. I believe the impact was sufficient for the system to deploy and it appears to me that the passenger airbag system failed in this collision. Failure of the airbag system is potentially life-threatening. The vehicle is currently in a towing company impound yard waiting for inspection from our insurance adjuster. Accident Location: SR-269 MM 15.7 Ravalli County, Montana

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer and a second dealer, Volkswagen of Wesley Chapel (26500 Silver Maple Pkwy, Wesley Chapel, FL 33544) where the air bag warning light was reset several times; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

MY Volkswagen atlas Transmission appears to be making a grinding, screeching or squealing noise when accelerating at low speeds. Sounds to me like a bad torque converter but its not a normal noise. It also seems to not accelerate when this noise happens and if it stops when I pull into traffic I'll get hit. I took it to a dealer in NJ, said he has had others complain and that there is nothing they can do. My car is till under warranty, but they refuse to fix it. Its not safe!!!