2024 VOLKSWAGEN ATLAS Complaints
View complaints related to 2024 VOLKSWAGEN ATLAS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2024 VOLKSWAGEN ATLAS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 VOLKSWAGEN ATLAS CROSS SPORT- Cumming, GA
The display unit continuously reboots or shuts down. When it does this, warnings go off stating safety features are all disabled and not available. This is very dangerous and they dealership says there is no fix. The monitor/display reboots every continuously through the drive and no matter how many hard resets we do it continues. Throughout the reboot cycles no safety features are available per the car display. You can't use backup camera, no cruise control, no braking/collision avoidance, ... none of the features work. This has been going on since October 2024 and the dealership says they have known about this for over a year and still no fix.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- ARLINGTON, TN
I was sitting in park and the car started shaking and then completely shut down. When I was able to turn the engine back on there was a message that popped up that said Error Drive System: please service vehicle. There was a lit up part of the engine in the message. It took 3 weeks to get into the dealership. They said they could find something wrong or an error code. Something is not right with this car.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- ARLINGTON, TN
We were driving down the interstate with cruise control on. There were no other cars around us thank goodness but the car slammed on the brakes with no warning. If someone had been behind us we would have been rear ended and possibly hurt.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Kuna, ID
Error: Transmission displayed on monitor and vehicle will not go into drive. Stranded with 3 little kids and need to call tow truck to take vehicle into dealership. It says you can continue driving but can’t get vehicle out of park. After researching this online it sounds like it is a common problem and could be related to the gear selector switch. I hear no electrical motors or any noise when trying to put it into gear like there is no power going to gear selector motor. Dead in the water and absolutely irritated especially with a car full of toddlers.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Marathon, WI
I have had 4 chips in my windshield with under 7,000 miles on normal routes I have driven for years with no other vehicles having a single chip. The VW atlas forum I’m on also has several people.
Source: NHTSA WEB SITE -
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2024 VOLKSWAGEN ATLAS- Fort Washington , MD
Bought a new 2024 VW Atlas Se with 4 miles on it. Around 6700 miles my brakes grinds and squeaks whenever I brake when the pads are cold. Took it to the VW dealership in Capitol Heights, MD. They claimed they cleaned the brakes but the same problem is occurring. From researching the problem it seems many people are having this same problem. VW should be aware of the issues.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS CROSS SPORT- Kannapolis, NC
Infotainment screen inconsistently displays static and will not display backup camera. Problem is intermittent.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- San Antonio, TX
The windshield seems to be made of poor quality. Drives city roads , and the same roads and conditions that i drive my other teo cars but tgis 2024Atlas chipped in tow times alrrady in amonth and this time had a 7-8 icnh crack with a very small chip. This looks unusual mostly caused by low stabdard windshield or issue with how it’s installed.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS CROSS SPORT- El Paso, TX
Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I’ll get breaking malfunction warning. It has been checked by vw and they state that the brakes are fine and they’ve had several come in with same issue but there’s no recall that has been issued. They stated it is the material that was used to manufacture brake parts that cause this problem. It worries me one day they will give out. Also the error drive system has come on and it feels I lose power. I stop car and sometimes that helps as I restart. They tell me the antifreeze needs to be topped off. I’ve already had to refill in less than 3 months which I find crazy with antifreeze. No other car I’ve owned have I had to refill this so much. So several issues have occurred with this vehicle.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Hesperia, CA
WHEN BRAKING THERE IS A GRINDING/SCREECHING NOISE Upon inspection found front brake pads to be down to metal damaging rotor i was informed by a mechanic that the issue with the brakes is not normal wear and tear that it is a factory defect coz they are not wearing out equally the right side is worst than the left that in the right side theres no brakes anymore deañer says i have to pay for it i dont understand why if my truck is new and it is not a normal wear and tear
Source: NHTSA WEB SITE