2024 VOLKSWAGEN ATLAS Complaints
View complaints related to 2024 VOLKSWAGEN ATLAS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2024 VOLKSWAGEN ATLAS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 VOLKSWAGEN ATLAS- Bridge City, TX
My vehicle is experiencing error code C123B01 were water is getting into front emblem due to a malfunctioning seal stated in there Tech bulletin 94-23-01TT which requires changing the emblem and reprogramming it. I had shut down my Day time running lights and parking lights which is a safety hazard. My Drive easy warranty is denying to fix it saying it is is on us. My vehicle was parked in my driveway and we had a lot of rain. When I got into my car the warning light was on for my DRL and parking lights. Volkswagen dealer ship pulled the exact bulletin to diagnose this issue and documented on my repair order. The dealer ship also knowledged to me on the phone they can see my emblem wasn't damaged from the outside. My parking light and running lights will not work on my passenger side due to the emblem seal failure which is a safety concern for me and my children.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Roslyn Heights, NY
The light strip / brake light on the tailgate has water inside and stopped working. Error message "please check right tail light."
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Delaware , OH
The 2024 Volkswagen Atlas suddenly lost all power and acceleration while driving at approximately 45 mph with a child passenger. There were no warning lights, messages, or abnormal symptoms prior to the failure. Pressing the accelerator pedal, including flooring it, produced no response, and the vehicle continued to decelerate. I was able to coast into a nearby neighborhood and pull off the road safely. Had this occurred on a highway, it could have resulted in a serious accident. After stopping, the engine would not restart and only made a clicking sound. The check engine light illuminated at that point. The vehicle has been undrivable since. The dealership initially attributed the issue to the tires. After further diagnosis, they determined a complete engine replacement is required. The vehicle is still under warranty with roughly 44,000 miles. The engine component is at the dealership and available for inspection. The problem has been confirmed by the authorized dealership. Volkswagen corporate and the dealership have been difficult to deal with regarding this warranty claim. No prior warnings or symptoms were present before the sudden failure.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS CROSS SPORT- Chandler , AZ
The media center does not shut off when my car shuts off, I brought it to Ken Garf Volkswagen dealership on June 25 when my car died. They did a diagnostic. I picked it up and they said there was nothing they could do about the media center because there are no software updates for it. So basically the plan was to just have my car continue dying. On July 10, it died again for the same reason.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Overland Park, KS
As I was stopping at a stop light the back, passenger seat lock came unlocked causing my son to fall forward into the passenger seat back and be stuck until unlocking and returning the seat to the upright position
Source: NHTSA WEB SITE -
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2024 VOLKSWAGEN ATLAS- Pelican Rapids, MN
Since purchasing my vehicle, the collision sensor lights on my Atlas go off quite often even if there aren’t vehicles near or by my blindspot while driving.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Pelican Rapids, MN
It's been about one month since engine light has lit up on the dashboard and stays on now. The first incident occurred about a week ago, as I was driving, I was slowing down to go into a roundabout, the vehicle begin to jerk and pull back, a red triangle exclamation mark light started going off warning me to safely park my vehicle as it had overheated. I assumed it was low on coolant so I topped it off to see if that would fix the issue. Then two days later after the first incident it occurred again. I came to a stop at a set of stoplights and when it was time to go, as I was accelerating I felt it starting to jerk again and again, I started getting a bunch of red warning lights to safely park my vehicle as it had overheated again and a message popped up on the dashboard about the speed. I can't quite remember the wording. I can't say for certain that I've figured out what is happening but I think that it may have something to do with the Auto Start/Stop function. Seems like when it comes to a stop, it turns off and when i'm going to start driving again it's triggering something. I've been disabling it now when I drive my vehicle and these incidents haven't occurred anymore.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS CROSS SPORT- Las Vegas, NV
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while depressing the brake pedal, the brakes made abnormally loud squeaking and grinding sounds. The failure persisted, and the vehicle hesitated while responding with the brake pedal depressed while driving, causing the braking distance to be extended. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the issue was normal vehicle operation. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 29,918.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 VOLKSWAGEN ATLAS- Savannah, GA
While driving, the engine light comes on along with a flashing red error message that says error: drive system and then the engine starts overheating and I have to park the car and turn it off. Once I restart the car, the check engine light remains on.
Source: NHTSA WEB SITE -
2024 VOLKSWAGEN ATLAS- Palmer, AK
The front passenger Occupant Detection System (PODS) sensor wiring has failed in my 2024 Volkswagen Atlas. This failure has disabled the passenger airbag, significantly increasing the risk of injury in the event of a crash. VW has advised not to allow any passengers to ride in the front passenger seat until vehicles with this error are repaired. Despite this being the same defect addressed in an existing recall, my VIN was excluded from that campaign. I have already paid $205 for diagnosis. The dealer repair estimate is $704.36, for a total out-of-pocket cost to me of $909.36. This unresolved safety issue leaves my family exposed to unnecessary risk despite the manufacturer’s awareness of the defect. I would like assistance in obtaining a full repair at no cost to me, either through an extension of the existing recall or a goodwill repair.
Source: NHTSA WEB SITE