2019 VOLKSWAGEN ATLAS Complaints

UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner.

The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.

The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.

Grinding and squealing noise when accelerating from stop to go as it last for up to 5 seconds each time.

I have had an issue with my vehicle shutting off while 1) at a stop (red light/stop sign) 2)while coasting and also stuttering as I reverse. This has happened both while the start/stop was turned on as well as when it is turned off. I have taken it to the dealership three times and the best response I have received is that "it's a Germlin" in there. The car does not produce any error codes and they can't duplicate the issue. They have nothing they can pinpoint in order to fix it. However, this is a serious safety issue and as I research online I find MANY others with the same issue. Please see this thread on the VW Atlas forum: https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2#post-34366

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have owned my Atlas for seven months. During this time my 2019 VW Atlas SEL will slam on the brakes without any need to. This has happened five times. There is not an object or person around, but the brakes engage and all the sensors start beeping. I will need to put my car in park and restart my engine to drive again. I consider myself lucky that the incidents have happened in parking lots or while entering the roadway with no other cars have around. One month ago my car was taken in to an auto body shop for a repair due to a back bumper collision. The repair seems to have made the problem worse since these braking incidents have happened since the collision/repair. The auto body shop says the manufacturer "codes" are reading as "O" so the car is clear and ready to drive, but the braking/sensor system is still not working properly. I hope VW will reevaluate the safety of this sensor/braking system.

Passenger airbag issue has not been recalled. Advised not to drive car. How is this the solution? Not every family has funding to own more than one vehicle or use alternative transportation. We rely on our car for transportation to/from work and school. The recall was issued more than four months ago and no estimate for resolution has been provided.

MULTIPLE incidents. Automatic Emergency Breaking - Vehicle suddenly stops in the middle of the road while driving, when pulling out onto roads and when reversing, when there are no oncoming vehicles, objects or humans. Two recent incidences where I was almost in a collision, the automatic emergency breaking did not activate at all. Parking sensors - the sensors come on frequently when there are no objects in front of the vehicle. They intermittently stay on. The vehicle has been inspected multiple times for these issues by the Volkswagon Dealer. Problems began very soon after purchase. The dealer has not been able to reproduce the problem so they have continuously sent me home with the malfunctioning vehicle. They did replace on sensor and have done multiple updates over the years, but the issue continues. Safety is put at risk because the car suddenly stops in the middle of the road or in intersections. This could cause a t-bone or being rear ended. This most recently happened to my new driver (daughter) and it scared her and put her in the face of oncoming traffic because the stop occurred and before she could get going again, cars were coming. If it happened on the freeway it could be deadly. Same daughter, a few minutes after the previously described incident, almost hit a fence. We stopped within about 2 to 3 inches of it and the automatic/emergency breaking system did not activate at all. These two are just the most recent incidents. These have been occurring since I purchased the vehicle.