2018 VOLKSWAGEN ATLAS Complaints

When driven on road, the car suddenly stopped without any sign. The car was towed to the dealer. I was told that the fuel pump wiring was chewed by rodents, so the car suddenly doesn't have any fuel at all. This incident is very life-risking. The fuel pump wiring is under the rear seat. I am not sure whether it is the defective design of the car which makes the fuel pump wiring without any protection is easy to be chewed by animals. Moreover, I keep the broken wiring which does not look like chewed ones.

2018 atlas I bought less than a year ago I was on the freeway when the car completely stalled I pulled over to try and restart the car but the car never restarted it was towed to Vw Thousand Oaks to find out that the engine went out I wasn’t under warranty because The warranty was up by miles I reached out to Vw corporate to see if they were willing to fix the car because the car wasn’t that many miles over and the engine went out in three years the corporate did not agree to help with the repairs the engine failure happened at 77,000 miles….

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at low speeds downhill, the vehicle stalled. Additionally, the vehicle stalled randomly while near objects in the road when the collision avoidance feature engaged without warning. The contact called the local dealer where the collision avoidance feature was disabled remotely. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 28,000.

The 2nd row driver's side seatbelt buckle on my 2018 VW Atlas became deformed and broken. I took the vehicle to the dealership because a recall was made on these buckles for becoming unusable and unsafe due to child restraint interference breaking them. Volkswagen refused to fix the recalled buckle, citing it must have been an outside influence, however only child restraints have been used in seating positions, nothing has been done in the vehicle otherwise to substantiate these claims. We are the only owners of the vehicle. Because of the weakness already identified in the buckle housing, I feel this is not out of the realm of possibilities for this buckle. Volkswagen marked the vehicle as having recall work completed on this vehicle, however it has not been completed.

My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atlas was not listed in the recall. It appears to be in the VIN range listed on the recall.

I feel as if the 2nd row lever system is a malfunction. It does not provide safety for the 2nd row of passengers to not be crushed or be smashed into the back of the front row seats if the lever is pulled while the vehicle is in motion. This is our only vehicle and our family vehicle. It can happily be available upon request. The safety of any child passenger is at risk if they are in the 2nd row and the lever to fold the seats down or back to gain access to the 3rd row is accidentally pulled while the vehicle is in motion. The problem has not been confirmed or reproduced at a service center. It can easily be reproduced but for the safety of my small children, without kids in the 2nd row. This is an internal (inside the vehicle) safety failure or malfunction. It has not been inspected by any official at this time. There isn't anything that locks the seat rail in place while the vehicle is in motion. This is an internal vehicle issue that does not give any warning lamps, messages or other symptoms to warn of the lever being pulled or activated. It has recently come to my attention that our VW Atlas is lacking in any safety feature that prevents the 2nd row from coming unlatched from the rails, when the row lever is released. This does cause a significant safety issue as most children don't know that they cannot and should not reach or use this lever while the vehicle is in motion, thus causing significant, if not life threatening injury to the children riding in the 2nd row. I myself have 2 children under 2. I know as they get older or as we watch their cousins more often, we will be utilizing the 3rd row more. I do not want to have to worry that my nieces or nephews have pulled the lever causing the seat to catapult my children's necks into the backs of the front row seats. I want to stress how important it is to fix it. My daughter is due to be front-facing in the next couple of months in her car seat.

MY 2018 ATLAS LANE ASSIST PULLS THE VEHICLE INTO ANOTHER LANE WITHOUT WARNING OR INTENTION FORCING ME TO KEEP A FIRM GRIP ON THE VEHICLE AT ALL TIMES. THIS USUALLY HAPPEN ON A BUSY HIGHWAY BUT IT ALSO HAPPENS ON SECONDARY ROADS AS WELL. IT IS SCARY FOR ME AS WELL AS ANY OTHER PASSENGERS IN THE VEHICLE. I HAVE COMPLAINED TO VWOFA AA WELL AS THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE. THEY CANNOT FIND ANYTHING WRONG. IT IS SOMETHING THAT HAPPENS RANDOMLY. THEY DID A SHORT TEST DRIVE AND FOUND NOTHING BUT IT KEEPS HAPPENING. FOR THAT REASON I RARELY USE THE VEHICLE. IT IS A SAFETY HAZARD.

VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.

THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRESENTLY ON. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. THE DRIVER HAS NO CHOICE BUT TO STOP THE CAR IMMEDIATELY IN ITS TRACKS AND TURN IT OFF. THE DRIVER IS UNABLE TO DETERMINE A SAFE PLACE TO PULL THE CAR OVER TO UNTIL THEY HAVE TURNED IT OFF AND BACK ON AND VIRTUALLY ALL WARNING LIGHTS HAVE DISAPPEARED.

BATTERY KEEPS DYING. SEEMS TO BE A RAMPANT PROBLEM WITH VW ATLAS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73111_DS837472