2024 VOLKSWAGEN ATLAS Complaints

Engine failure. Can not start. Lost all the fuel with in an 1 hr after filling the tank.

The contact owns a 2024 Volkswagen Atlas. The contact stated that when starting the vehicle there would be a knocking sound coming from underneath the hood of the vehicle. The failure occurred approximately three times. The accelerator pedal would fail to move the vehicle without flooring the accelerator pedal intermittently. There were no warning lights illuminated. The contact had not taken the vehicle to the dealer. The contact received notice of NHTSA Campaign Number23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 11,000.

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also inspected. The vehicle jerked consistently and grew worse before it lost power. Multiple warnings flashed and the check engine remained on. Neither the manufacturer nor the dealer has rectified and says it is under review.

Purchased car 8/22/2023 when driving from dealership to home alert came on for daytime driving light error and drivers side door was letting water intrude into the car from the bottom of the door. 8/23/2023 took it to nearest dealer and made first appointment available for repairs. Neither repair could be made by the dealership (invoice 491449) although they tried several times to adjust the door. Called VW warranty case #05862036. I was told to take new car to body repair shop (nearest shops suggested 350-540 miles round trip). When contacting suggested GMC body repair shops neither could verify contact from VW nor safety of door without visually inspecting on site. The car currently has 364 miles and has not been driven for the last 12 days because VW will not accept liability for driving with the door misaligned. Also there is no replacement available for the daytime running light nor any projected date for parts.

THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY