2018 VOLKSWAGEN ATLAS Complaints

I'VE HAD SCARY PROBLEMS WITH BRAKE ASSIST AND LANE ASSIST. WITH LANE ASSIST THE VEHICLE HAS MADE SUDDEN VIOLENT TURNS TO STAY IN A LANE. SOMETIMES IF THERE'S A GAP IN THE ROAD LINES (SUCH AS A TURN LANE) LANE ASSIST CAN BE UNPREDICTABLE. ADAPTIVE CRUISE CONTROL WORKS FINE BUT I'VE HAD SEVERAL INSTANCES WHEN TRAFFIC AHEAD STOPPED ABRUPTLY WHERE IT WOULDN'T HAVE STOPPED IN TIME TO AVOID A COLLISION.

CAR WAS PARKED IN DRIVEWAY, TURNED CAR ON AND LIGHTS INDICATED LOW VOLTAGE AND TURNED CAR OFF. TURNED CAR BACK ON SO CAR COULD CHARGE BATTERY BUT A/C WASN'T WORKING AND POWER STEERING WASN'T WORKING SO PUT IN REVERSE TO SEE IF IT WAS A FAULT AND START DRIVING AND EVERYTHING DIED INSTANTLY AND CAR HAD TO BE TOWED FROM SPOT.

UNEXPLAINABLE LOSS OF COOLANT. MY CAR WAS 4 TIMES AT DEALERSHIP AND THEY NEVER FIND ANY LEAKS BUT I'M LOOSING COOLANT AND SOMETIMES IT CAN SMELL IT EVAPORATE WHEN I PARK MY CAR.

REAR PASSENGER WINDOW WHEN ROLLING DOWN WOULD STOP HALFWAY DOWN INCONSISTENTLY THEN WOULD JUST FALL IF YOU TRIED TO ROLL IT DOWN. TOOK IT INTO THE DEALERSHIP AFTER DIAGNOSTICS IT IS AN ISSUE WITH THE PIN. *TR

THE REAR OF THE VEHICLE DROPPED 5" TO 6" AFTER DRIVING APPROX. 400MILES. THE DRIVER SIDE WHEEL WELL IS 1.5" FROM THE TIRE & THE PASSENGER SIDE IS 2" AWAY. THE WHEEL WELL HAS A "WARPED" WHEEL WELL. THE SPRINGS SEEMS TO BE LOCKED OR DROPPED. LOOKING AT THE ATLAS IN PROFILE THE REAR IS LOWER THAN THE FRONT. BEFORE THE TRIP I WAS ABLE TO WALK UNDER THE TAILGATE WHEN OPEN WITHOUT HITTING MY HEAD & NOW THE REAR OF THE VEHICLE IS LOW, I HAVE TO BEND OVER TO PREVENT HITTING MY HEAD. PLEASE NOTE, I AM NOT A TRAINED SERVICE TECH. I AM AN OWNER; I AM DOING A PROCESS OF ELIMINATION FOR WHY THE REAR IS LOWER. I SEARCHED GOOGLE & FOUND THAT IN FEBRUARY VOLKSWAGEN RECALLS 6,322 VEHICLES TO REPAIR FAULTY REAR SPRINGS. BUT MY VEHICLE WAS NOT LISTED ON THE RECALL. I AM OUT OF STATE FROM MY PURCHASED DEALER & THE LOCAL DEALER DOES NOT HAVE A RECALL LISTED AS "FAULTY REAR SPRINGS" FOR MY VIN. WE HAVE 20' BLACK RIMS / WHEELS ON THE VEHICLE. THE PHOTO SHOWS THE FACTORY INSTALLED TRAILER HITCH RECEIVER AT 13" & ACCORDING TO VW WEBSITE IT SHOULD 19". (FEB. 18, 2019 - VOLKSWAGEN HAS RECALLED 6,000 VEHICLES TO REPAIR POSSIBLE FAULTY REAR SPRINGS. ACCORDING TO THE AUTOMAKER, IT IS POSSIBLE THAT A REAR COIL SPRING MIGHT SHATTER CAUSING HANDLING PROBLEMS AND THE POSSIBILITY FOR AN ACCIDENT.) *TR

2018 VOLKSWAGEN ATLAS. CONSUMER WRITES IN REGARDS TO VEHICLE BEING UNRESPONSIVE. *LD CONSUMER STATES THAT VEHICLE HAS HAD SEVERAL ISSUES SINCE PURCHASING IT. ON 05/07/18 , WHILE DRIVING 55 MPH, VEHICLE BECAME UNRESPONSIVE. VEHICLE WAS TOWED TO DEALERSHIP. VEHICLE WAS REPAIRED. ON 02/21/19 THE VEHICLE'S REMOTE START STOPPED WORKING AND THE COOLANT LIGHT CAME ON. VEHICLE WAS TAKEN TO DEALER AND THE CYLINDER HEAD AND CATALYST WERE REPLACED. ON 05/30/19 THE A/C UNIT WOULD NOT BLOW OUT COLD AIR AND VIBRATED WHEN TURNED ON. THE A/C BLOWER MOTOR WAS REPLACED. ON 07/02/19 A LIGHT CAME ON THE DASH AND A RATTLING SOUND CAME FROM VENTS. DEBRIS WAS FOUND IN THE VENTS AND TRACES OF METAL WERE FOUND IN OIL. THE OIL WAS CHANGED AND PARTS WERE REPLACED. ON 12/2719 THE COOLANT LIGHT CAME ON. METAL SHAVINGS WERE FOUND IN THE OIL. VEHICLE RECEIVED A NEW ENGINE. ON 02/17/20 A NOISE IS HEARD WHEN DRIVING VEHICLE. MANUFACTURER HAS BEEN NOTIFIED OF FAILURES. MANUFACTURER OFFERED TO PAY REMAINING BALANCE ON VEHICLE, SO THAT CONSUMER COULD TRADE-IN VEHICLE. CONSUMER DECLINED OFFER. *DL

MARCH 5, 2020. 2018 VW ATLAS, 2017 MID-YEAR DELIVERY. THERE HAVE BEEN MULTIPLE OCCASIONS OF EMERGENCY BRAKING BEING PERFORMED BY THE CAR WITHOUT DRIVING CONDITION NEEDING THE SAFETY INTERVENTION. THERE HAVE BEEN FIVE OCCURRENCES TO DATE WITH THE VEHICLE: 1. DRIVING I-75 IN TO ATLANTA --WHILE DRIVING NEXT TO AN 18 WHEELER (18-W) [TANKER] , THE CAR SLAMMED ON THE BRAKES WHILE AT A SPEED AROUND 75 UNTIL THE CAR WAS BEHIND THE REAR OF THE TRAILER. THERE WAS NO CONDITION FOR NEED THIS REACTION (THE 18-W AND I MAINTAINED LANE CONTROL.) 2. SOME RANDOM MONTHS LATER, THE CAR PERFORMED A EMERGENCY BRAKING WHILE ON I-20 WHILE DRIVING BETWEEN TWO 18-WS [ 2 TANKER]. THE CAR SPEED WERE INTERSTATE SPEEDS AND NO CONDITIONS THAT NEEDED THE INTERVENTION. 3. WHILE DRIVING IN TRAFFIC CLOSED TO I-20 ON A FOUR LANE SECONDARY ROAD, THE VEHICLE SLAMMED ON THE BRAKE DUE TO TRAFFIC BACKUP AT A STOP LIGHT. IT CASED MY CARGO TO SLIDE FORWARD TO ALL THE SEAT BACKS. 4. THIS WAS ANOTHER BRAKING ACTION OCCURRED WITH AN 18W [FLATBEAD]. 5. MARCH 3, 2020, THE LATEST WAS A SIMILAR EMERGENCY BRAKING WITH NO WARNING LIGHTS. THE BRAKING ACTION WAS NOT AS HARD AND RELEASED AFTER CLEARING THE REAR TRAILER OF THE 18-W. SINCE THE CARS DO NOT GENERATE AN ERROR CODE THE COMMON DIAGNOSTIC TOOLS ARE NOT ABLE TO FIND A FAULT. THE SAFETY SYSTEMS SHOULD BE MODIFIED TO GENERATE INCIDENT CODE WHEN EMERGENCY BRAKING OCCURS SINCE THE CONDITIONS ARE PERFORMED IN A ROBOTIC FUNCTION (NON-DRIVER CONDITION). I GENERALLY TALK TO THE VW SERVICE TECH ABOUT THIS FINDING EVERY TIME I AM IN VW SERVICE AREA TO SEE IF THE CONDITION IS PRESENT IN OTHER VEHICLES.

ERROR MESSAGE: 'TRANSMISSION IN EMERGENCY MODE. YOU CAN CONTINUE DRIVING'. CAR RUNS FINE. IF YOU STOP THE CAR. PLACE IT IN PARK. TURN IT OFF. AND RESTART, THE MESSAGE MAY GO AWAY. USUALLY IT COMES ON WHEN THE CAR IS STARTED, AND SHIFTED INTO REAR OR DRIVE. FEELS LIKE A FALSE POSITIVE. PERHAPS A SMALL ISSUE WITH THE SHIFTER. TRANSMISSION CHANGES GEARS WITHOUT PROBLEMS. TOOK CAR INTO GALPIN FORD IN NORTH HILLS, CA UNDER WARRANTY. THEY CLAIMED TO FIX THE PROBLEM. PROBLEM RETURNED SHORTLY THEREAFTER.

I FORGOT TO ADD IN MY ORIGINAL COMPLAINT THAT WHEN THE FAULTY BOOSTER WARNING CAME ON SO DID MY EMERGENCY BRAKE AND I WAS HAULTED WHILE DRIVING AND THIS REALLY FREAKED ME OUT AS I HAVE 4 CHILDREN AND THE REASON I PURCHASED THE CAR WAS FOR ALL THE SAFETY FEATURES AND NOW I FEEL THE EXACT OPPOSITE!

THE FAULTY BRAKE BOOST WARNING CONTINUES TO COME ON WHILE DRIVING EVEN AFTER BEING "FIXED" BY THE DEALERSHIP. THE CARS BRAKES LOCKED UP ON ME WHEN I WAS REVERSING INTO A PARKING SPOT? THEN THE CAR TURNED COMPLETELY OFF?? I HAD TO TURN THE CAR BACK ON AND CONTINUE TO PARK?? THERE WAS ALSO AN AUTO START/ STOP ERROR WARNING THAT CAME ON WHILE DRIVING!!