2018 VOLKSWAGEN ATLAS Complaints

THE ANTI-COLLISION BRAKING SYSTEM ENGAGES WHEN THE CAR IS DRIVING OUT OF DRIVEWAYS OR STORES WITH A DIP IN THE ROAD. THE SYSTEM IDENTIFIES THE ROAD AS A CAR OR OBSTACLE IN THE WAY AND HARD BRAKES THE VEHICLE LEAVING IS STANDING UNABLE TO MOVE. EXTREMELY DANGEROUS!

WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018

THE BATTERY HAS GONE DEAD 3 TIMES,, ONCE AT A STOP LIGHT WHILE DRIVING AND ONCE AFTER DRIVING 45 MINUTES, TURNING CAR OFF FOR GAS, THEN DEAD AT GAS STATION ... JUST DROVE TO DEALERSHIP TODAY AND IT HAPPENED AGAIN WHILE IN THE WAITING BAY IN THE SERVICE DEPARTMENT, JENNINGS VOLKSWAGEN HAD TO JUMP CAR TO MOVE IT ... WAS SITTING OFF FOR 5 MINUTES AFTER DRIVING FOR 1 HOUR

I PULLED UP TO A RED LIGHT AT A BUSY INTERSECTION AND THE AUTO START/STOP ACTIVATED STOPPING THE ENGINE. WHEN THE LIGHT TURNED GREEN, THE ENGINE WOULD NOT RESTART AND A WARNING POPPED UP STATING THE BATTERY WAS ALMOST DEAD AND I SHOULD DRIVE TO CHARGE THE BATTERY. IT WAS A LITTLE TOO LATE FOR THAT! I DID NOT RECEIVE ANY TYPE OF WARNING PRIOR TO THE BATTERY DYING, AND WHY ON EARTH WOULD THE START/STOP ALLOW THE ENGINE TO STOP IF THE BATTERY DIDN'T HAVE ENOUGH JUICE TO RESTART THE VEHICLE?? I RECEIVED A LOT OF ANGRY HONKING FROM PEOPLE STUCK BEHIND ME IN THE INTERSECTION, BUT THANKFULLY A COP NEARBY SAW WHAT WAS GOING ON AND STOPPED ALL TRAFFIC TO ASSIST WITH PUSHING MY VEHICLE OFF THE ROAD. MY CAR IS BARELY A YEAR OLD, THIS SHOULD NOT HAVE HAPPENED. I WAS THREE MILES FROM A HUGE INTERNATIONAL AIRPORT AND ON MY WAY TO CATCH A FLIGHT, BUT INSTEAD I HAD TO WAIT ON ROADSIDE ASSISTANCE TO COME HELP MY STRANDED VEHICLE.

WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.

ON 11/20/2018 MY LOW COOLANT LIGHT CAME ON. I TOOK IT TO A LOCAL DEALERSHIP IN TOWN & THEY TOPPED OFF THE COOLANT. THE TECH ADVISED ME TO TAKE IT TO MY REGISTERED DEALERSHIP FOR INSPECTION. ON 11/21/2018 I TOOK IT TO MY DEALERSHIP & STATED THE ISSUE AND NOTED THE WARNING LIGHT. THEY INSPECTED THE VEHICLE, FOUND THE FLUID WAS LOW (AGAIN ONLY 24 HOURS AFTER BEING TOPPED OFF). RAN A PRESSURE TEST & INSPECTED FOR LEAKS. THE TECH SAID THE FLUID WAS LOW & THEY DON'T KNOW WHY/WHERE. THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL ON A 1 YEAR OLD VEHICLE WITH < 10K MILES PURCHASED BRAND NEW. THIS IS A PRESSURIZED SYSTEM SO EITHER IT'S A BAD HEAD GASKET & THE SYSTEM WILL BURST, IT'S LEAKING & THEY DIDN'T LOOK VERY HARD, OR IT'S LEAKING INTO MY ENGINE CYLINDERS & MIXING WITH OIL WHICH WILL SEIZE THE VEHICLE. THIS COMPLAINT COMES IN ADDITION TO ANOTHER COMPLAINT I FILED WITH NHTSA WHERE MY VEHICLE DIED WHILE IN MOTION ON 02/10/2019. THIS ATLAS IS NOT SAFE TO DRIVE & HAS OBVIOUS MANUFACTURE DEFECTS/POOR ENGINEERING.

BATTERY WENT DEAD WITHOUT WARNING. DEALER HAS CAR DOES NOT KNOW HOW LONG IT WILL TAKE TO GET NEW BATTERY. DEALER SAYS BATTERY PROBLEM

THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.

VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED

MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.