2019 VOLKSWAGEN ATLAS Complaints

I BOUGHT MY NEW VW ATLAS IN DECEMBER OF 2019. WHEN I BOUGHT IT, I NOTICED A RUBBING/SQUEAKING NOISE WHEN I TURNED THE STEERING WHEEL BUT WAS TOLD THAT WAS NORMAL FOR A NEW VEHICLES. SO, I LET IT GO, THEN CAME TO REALIZE IT CONTINUED TO GET WORSE AND LOUDER OVER TIME. SO AT MY 10,000 MILE CHECK, THEY TOLD ME IT WAS THE STEERING RACK THAT NEEDED TO BE REPLACED ASAP BUT THAT IT WAS ON BACK ORDER AND COULD TAKE A COUPLE OF WEEKS FOR THE PART TO COME IN. I WAS TOLD THIS WAS NOT A COMMON ISSUE. SO I WAITED 3-4 WEEKS, AND THE PART FINALLY CAME IN. IT WAS REPLACED AND I THOUGHT I WAS DONE WITH REPAIRS EARLY ON. THEN, A COUPLE OF DAYS PASS AND I FIND THAT THERE IS STILL SOMEWHAT OF A NOISE WHEN I TURN MY WHEEL AND ESPECIALLY WHEN I'M ON THE BACKROADS GOING OVER BUMPS. I TAKE IT BACK THE DEALERSHIP AND OF COURSE, THEY CAN'T REPLICATE THE PROBLEM. A COUPLE MORE WEEKS PASS, I'M STILL HEARING A CREAKY NOISE AND THEN ONE NIGHT ON MY WAY HOME, ALL OF THE SENSOR AND WARNING LIGHTS LIGHT UP IN MY DIGITAL COCKPIT. I HAVE IT TOWED, VW DETERMINES IT'S A TIRE SENSOR OF WHICH THEY REPAIR. THREE WEEKS LATER, HERE I AM AGAIN AND ALL OF MY TIRE PRESSURE SENSORS ARE ON AGAIN ON MY WAY HOME FROM WORK. I HAVE A NEW TIRE FROM WHERE I GOT A FLAT TWO WEEKS AGO, AND THAT TIRE PRESSURE SENSOR LIGHT IS ALSO ON. SO, NOW NOT ONLY AM I HAVING AN ISSUE WITH MY TIRES BUT THE FIRST STEERING WHEEL NOISE ISSUE STILL ISN'T REPAIRED ON AN ATLAS THAT I BOUGHT WITH 12 MILES ON IT IN DECEMBER OF 2019. VW CORPORATE HAS BEEN CALLED, THE DEALERS CORPORATE HAS BEEN CALLED AND STILL I HAVEN'T GOTTEN NOWHERE.

FIRST TIME I HAD A TRANSMISSION LEAK WAS @215 MILES. THEY REPLACED THE TRANSMISSION OIL COOLER ADAPTER. JUST ROLLED OVER 30K, AND HAVE HAD 2 OTHER TOCA REPLACED SINCE THEN. CALLED VW TO ASK ABOUT LEMON LAW, WAS DECLINED. MY CAR HAS BEEN ALL HIGHWAY MILES, NEVER ONCE OFF-ROAD.

MULTIPLE TIMES THE SUV WILL AUTOMATICALLY BREAK WITH THE PARKING BREAK. IT HAS HAPPENED WILL TRYING TO TAKE OFF FROM A LIGHT. AND WHILE DRIVING. CITY STREET

AUTONOMOUS BREAKING OCCURS WITHOUT WARNING WITH NOTHING ON THE ROAD. THIS HAS HAPPENED ON SEVERAL OCCASION, BUT TODAY (09/16/2020) THIS OCCURRED WHILE DRIVING APPROXIMATELY 55 MPH ON APD 40 IN CLEVELAND, TENNESSEE WITH NO OBSTRUCTION IN FRONT OF VEHICLE. DASHCAM FOOTAGE MAY BE AVAILABLE, I'LL CHECK LATER TODAY TO SEE IF IT WAS CAPTURED.

THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOMER CARE FOR A TOW. WE ALSO HAVE HAD AN ISSUE WITH ONE KEY NOT BEING RECOGNIZED BY THE CAR ON SEVERAL OCCASIONS. TODAY, THE INSTRUMENT DISPLAY & THE RADIO SHUT DOWN WHILE IDLING AT CVS (AUTO START/STOP WAS OFF).

VEHICLE WILL NOT ALLOW OVER THREE GALLONS OF GAS TO BE PUT INTO THE TANK DURING FUELING. VEHICLE WAS SERVICED ONCE AT DEALERSHIP WITH THE FUEL CANISTER REPLACED BUT AFTER THE VEHICLE AS RETURNED WITHIN TWO WEEKS THE VEHICLE ONCE AGAIN WILL NOT ALLOW OVER THREE GALLONS TO BE PUT INTO THE TANK. DURING FUELING THE IN TANK PORT MAKES A LOUD HISSING SOUND AND THE SMELL WAS F GASOLINE IS NOTICEABLE WITHIN THE VEHICLE.

CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!

THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.

WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN

WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.