2022 VOLKSWAGEN ATLAS Complaints

The contact owns a 2022 Volkswagen Atlas. The contact stated that while checking fluid levels in the engine compartment, the contact became aware that the coolant reservoir was low. The contact stated that there was no sign of a coolant leak, but coolant needed to be added to the reservoir weekly. The contact had taken the vehicle to an independent mechanic, who determined that there was a coolant leak that was draining into a protective shield underneath the engine compartment. The contact stated there was no warning light illuminated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

The vehicle has middle row captains chairs. While slowing down for a stoplight, the captain chair behind the driver side lunged forward pinning my son’s head between his car seat and the back of my seat. Prior to the incident, there was no error indication (would pop up RED) telling me there was a bad latch when putting my son in his car seat. Is it available for inspection upon request? Yes, I still currently own the vehicle. My [XXX] old was not safe in his seat it flung forward he was stuck squished between two seats. I was unsafe as I was in a turn lane at a stoplight and got out of my vehicle to assist him. Thankfully, there were no cars behind me. The problem has not been resolved produced by me. But I am aware of other people this has happened to, my friend this happened (same make and model year as mine) and two random people on a group on Facebook. The vehicle was inspected by a dealership tech and after they sent pictures to VW they deemed it to not be returned to me until repair was done. My major concern now is that they replaced one of two captains chairs. They will not replace the parts on the second captain chair because it did not fail. My kids are traumatized over this and my older daughter does not trust the seat. So they are waiting for this to happen in the other seat before they will repair it. I can’t be naive to think the situation could be worse next time and my job as a parent is to keep them safe. These seats are not safe. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The infotainment system where the back up camera is held and all other safety features started re booting and eventually went black December 17th 2025. I brought into Volkswagen Riverhead NY dealer where they said there was an update that needed to be done and all was fixed. I am 1000 miles under warranty so all was covered. After driving about 20 minutes home the issue started happening again where the system was re booting and than eventually black. I called the dealer on the way home and they said oh yes its been a "known" issue on many makes of volkswagen since October 2025. They told me there was nothing they could do. I now called volkswagen customer care where they are stating they are un sure how to fix this. If you google you will see many complaints about this stemming back quite some time. I would like a resolution before my warranty runs out and I am than going to have to pay out of pocket.

DLRs faulty and went out around 77k miles. I cannot burn lights in Daytime. Yes, has been confirmed by Leith VW of Raleigh There were no warning lights of the light going out.

The infotainment system on my 2022 Volkswagen Atlas SE failed completely at 58,435 miles. The screen goes blank/black and the system will not remain operational. The vehicle was inspected and diagnosed by an authorized Volkswagen dealership (AutoNation Volkswagen of Hilton Head, Repair Order #434220). The dealer confirmed failure of the 5F Information Electronics (Infotainment) Control Module and recommended full module replacement. Volkswagen Customer CARE acknowledged the diagnosis but denied goodwill assistance solely because the vehicle was approximately 8,000 miles beyond the warranty period. No misuse, modification, water intrusion, or customer-caused damage was alleged. This failure renders core vehicle functions inoperable and is consistent with widely reported failures of Volkswagen/Audi infotainment control modules (5F / MIB / MMI systems). This appears to be a premature failure of a non-wear electronic control module and may represent a broader defect pattern affecting multiple vehicles.

November 26th, I was leaving my home to go tPublix. Upon exiting the Eagle Creek community gate, I proceeded down Eagle Creek Sanctuary Boulevard to avoid hitting a cat, I ended scraped the side of my tires and rims on the side curb. Unexpectedly, while driving, the airbags deployed, even though I had not come into contact with the cat or any other object. The steering wheel airbag did not deploy only the airbags on the side a cop did show up because he was coming out of the eagler creek community and stopped to ask if I needed assistance I showed the office inside my vehicle he was shocked to see that my airbags deployed and the gentlemen that was Towing the vehicle was shocked as well the officer and the towing gentleman inform me I should contact Volkswagen. I contacted volkswagen customer service but I also wanted to report it to the NHTSA my concern is this should be investigated further.

The vehicle has experienced multiple serious safety failures involving the steering, electrical system, and powertrain. Most recently, while driving, the steering wheel locked unexpectedly, causing a temporary loss of control. Multiple dashboard warning lights began flashing, and the EPC light turned on and off repeatedly. I had to bring the vehicle to a complete stop and restart the engine to regain control. The camshaft/camshaft position sensor and steering system appear to be malfunctioning, and the issues have recurred multiple times. The vehicle has been taken to a dealer for inspection and repairs several times, but the failures continue. These problems have created a serious safety risk, as loss of steering and erratic electrical behavior can lead to accidents, putting myself, passengers, and others on the road at risk. Warning lamps first appeared intermittently after prior repairs, but the steering wheel lock incident is the most severe event to date.

On November 13, 2025, the vehicle, a 2022 Volkswagen Atlas 2.0T (EA888 Gen 3 engine), experienced a catastrophic engine failure while driving on the freeway at 71,602 miles. What Happened A loud bang was heard, followed immediately by heavy smoke billowing from the engine bay and profuse oil expulsion onto the engine, exhaust, and roadway. The failure caused the vehicle to lose all motive power, requiring an immediate, dangerous emergency stop on the freeway, placing the occupants and other motorists at risk. Component Failure and Safety Risk The root cause of the incident is the premature failure of the Positive Crankcase Ventilation (PCV) Valve / Oil Separator. This component is defective and subject to Volkswagen's Service Campaign 10LP. The PCV failure created excessive crankcase pressure, which physically blew the dipstick tube clear out of the engine block, demonstrating the catastrophic nature of the pressure spike. This failure forced hot engine oil out of the system. Safety Risk: The sudden loss of engine oil created a high risk of engine seizure and fire due to hot oil spraying onto the exhaust system. This condition resulted in the vehicle being disabled on a high-speed freeway, posing an immediate danger. Confirmation: The vehicle is currently held at an authorized VW service center. The technician's notes confirm the physical result of the pressure failure: ruptured seals (Upper Timing Cover and Cambridge seals) that were forced to leak due to the internal over-pressurization. Manufacturer Awareness: The manufacturer (VWoA) is aware of this specific incident under Case #07146593.

Drumming/Grinding Brakes and my pads and rotors are still have life left on them. This is an ongoing problem.

There has been no incident with my car. The DRL on the drivers side stopped working and wasn’t my fault. The price to replace the light is absolutely unheard of. I have owned three Volkswagens and loved all three but this is very disappointing. The car only has 40,000 miles on it. I don’t feel like this should’ve happened this soon.