2022 VOLKSWAGEN ATLAS CROSS SPORT Complaints

The contact owns a 2022 Volkswagen Atlas Cross Sport. The contact stated that on several occasions while stopped at a light, the vehicle stalled. The vehicle was restarted after one attempt on each occasion. The coolant system warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 15,969.

The engine has shut off on multiple occasions since we bought it in 2022. It appears to shut off at traffic lights and we are given the indicator message to start car manually. Typically when this happens we have to put the car in park and restart the engine. Just the other day 5/13/24 this happened again while I was sitting at a traffic light and I put the car in park and restarted the engine and as soon as I did it, the car shut off again, it did this 3 times in a row before I was able to get the car moving. We have taken it to the dealer and there are no error codes they can find and they cannot mimic what is happening either. This is a huge safety issue as I am highly afraid one of these times that I will be stopped at a light trying to get my car to start and will get rear-ended or worse.

We bought a 2022 black Atlas Volkswagen in April 23, 2022. In December 2023 we noticed persistent braking system issues, loud horrible grinding squeling noises and squeaking brakes at different speeds. It felt like a metallic scraping/grinding sound when in reverse and forward when coming to a stop at low speed. Also random emergency braking approaching traffic light intersections. We brought the car to the dealer Flagship Volkswagen immediately and they gave a us a January 8, 2024 appointment. The mileage in was 17,476 and their diagnostic was crystallized discs. They proceeded and cut the four discs. They charged us $256. On January 24, 2024 we returned to the dealer with exactly the same problem and a mileage of 17, 925. Their diagnostic this time was that the brakes have enough friction surface left and that the unit was working correctly and should be under observation by us.

I currently am leasing a 2022 Volkswagon Cross Atlas Sport that currently has 26,000 miles on it. In October, I noticed when I press on the brakes of my car, there is a loud grinding and squealing sound both inside and outside of the car. It is so bad, that I tend to not push the brakes all the way down. I brought my car to be serviced to Jack Daniels Volkswagon in Fair Lawn, NJ. They said they checked the brakes and they were in good condition and didn't need to be replaced. I left there and the car continued to squeal and grind when the brakes are pressed. I brought the car back last week to have them checked again and was told that they definitely hear the noise, but the brakes are still fine and they will not repair them. They are telling me there is nothing they can do and that I have to live with the noise and the feeling of the brakes being unsafe. I was upset and dissatisfied with their answer so I tried to call Volkswagon corporate and they told me the same answer, that I have to live with it. The girl at the repair shop told me that other Volkswagon cars are experiencing the same thing but there is no recall yet. She explained that it might be possible to change the rotors and it may correct the noise. All I would like is for someone from Vokswagon to approve the change of my rotors paid for by them to see if that will eliminate the noise or to rectify the situation. I feel unsafe whereas I can't even fully press down on my brakes without the noise and grinding being heard in and out of the car. I can't believe that I was told to live with it by the Volkswagon corporation and that noone would try and fix the manufacturers brake error.

Breaks vibrate and squeal when making a slow stop. Dealership stated was just debris, but it continues to do this repeatedly. Online this appears to be a known issue throughout the Volkswagen brand and dealership give the same reasoning, but the problem continues to persistent for all owners who have reported it. The dealerships appear to have been instructed to use the same reasoning for the issues, but never repair/resolve the issue.

JUST PURCHACED MY ATLAS AROUND SEPTEMBER, AFTER DRIVING IT A MONTH WE NOTICED A LOAD SCREACH SOUND WEN COMING TO A STOP, I HAVE TAKEN IT TO TO0 VW DEALERS ONLY TO BE TOLD VOLKSWAGON IS AWARE OF THE ISSUE AND THERE IS NOTHING THEY CAN DO, NOW THE BRAKES GRIND AND IM NOT SURE HOW TO ADRESS THIS ISSUE. THANK YOU .

Brakes are making an awful grinding noise. Dealer says there is nothing they can do about it. That’s just “the way they are”

The brakes began squealing and grinding about 6 months ago, I had the car a little over a year and didn’t understand how the pads could be worn. I noticed that when the grinding occurs it is a little slower to stop when braking. I immediately took it to VW, they heard it, checked them and said they were basically brand new. If I wanted to change them it wouldn’t be under warranty. It continued so I took it to Mavis for a second opinion. They told me the pads are like brand new as well but it looked like there was grease all over the pads and they cleaned them up. It didn’t make a noise for about 1 week and then back at it and the grinding and slow braking is happening. This is a concern and I don’t like driving the car because im nervous I won’t be able to brake. I’ve looked online to see if there was anyone else experiencing this and there are tons of threads stating the same thing. How has VW not been required to correct this?

Purchased April 2022, and once the weather got cooler, brakes make a horrendous grinding, squeaky noise, sounds like metal on metal. Have brought into dealership multiple times to no avail until a few months ago, confirmed that it is a known issue, but nothing they can do about it. Said there is a build up of some kind on the brakes that has to warm up before it will go away, which is why it is prominent when weather is cooler. My concern is that typically, grinding, squeaking are usually signs that the brakes make have issues. Dealer is saying brakes or fine, so do I have to wait for brakes to go out, run into something or someone before they can validate that brakes are not safe and are defective?

My airbag warning light keeps randomly coming on and off. My breaks are making a constant grinding and screeching noise that alternate on the driver and passenger side randomly and at times fail to break properly. The dealer has stated that nothing is wrong with my breaks or rotors