2022 VOLKSWAGEN ATLAS CROSS SPORT Complaints
View complaints related to 2022 VOLKSWAGEN ATLAS CROSS SPORT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2022 VOLKSWAGEN ATLAS CROSS SPORT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 VOLKSWAGEN ATLAS CROSS SPORT- Williston Park, NY
I leased a 2022 VW Atlas Cross Sport last month and currently has less than 600 miles on it and the issue's happened 4 separate times. Today it happened twice. I am in line to drop my son off at school with many cars in front of me and behind me so it's a stop and go kind of situation; I let go of my brakes and about to step on the pedal when the engine shuts off entirely. I had to put the car in park and start the engine again when it happened again! I just feel unsafe now driving that car. Bringing it to the shop Monday morning (Friday today). The previous two occurrences took place while stopped at a traffic light. While the engine is off a message is displayed ""Start Engine Manually". I feel this is a safety hazard because I don't know if this car's engine will shut off while I am actually driving since it did shut down while I was in "Drive" mode plus it's happened to others while driving on highway. The next time it happens I will need to film it.
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- BRADFORD, PA, PA
Since purchasing this car, i have had problems with the parking brake automatically turning on when driving and at every stop; the car doors in the front do not lock/unlock; causing a concern for emergency with two kids in the car. The sunroof malfunctions along with the windows working on their own, going up and down and the sunroof not closing. The electrical front panels malfunction and cause the break system to start on its own, the screens turn black and am unable to use the front power screen. The doors lock and unlock by themselves from the inside and outside, not able to use the buttons on the doors to lock/unlock. The windows constantly open and close by themselves, again causing safety harm for the children in the car. When the car comes to a stop sign and brakes, it will either shut off or the parking/emergency brake will engage automatically. I have called 2 branches of dealerships through vw and since its a recalled car with no remedy, they will not let me schedule appointments to fix as they have no loaners available long term. I am very scared driving this car with two small children and the airbags recalls, brake problems and electrical malfunctioning. The VW customer care did not help me at all with the claim, and more concerns are happening weekly. With no remedy for the recall, vw dealerships have given me no trade in options or ability to put into the service department; they took name and number and said they would call when remedy is available.
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Billings, MT
The contact recently purchased a 2022 Volkswagen Atlas Cross Sport. The contact stated that days after purchasing the vehicle, she received a phone call from the dealer asking her to return the vehicle. Once at the dealer, she was informed that her vehicle was under recall NHTSA Campaign Number: 22V152000 (Air Bags) and that the parts for the recall repair were not yet available. The contact was provided a loaner vehicle and was instructed to speak with the sales department if the loaner vehicle would be needed for an extended period. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Terrell, TX
This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close properly, the electronics go crazy and sensors randomly go off. I took the vehicle in one week after purchase regarding the above and was told they needed to get approved to get my car in and get me a loaner. Service stated my car would need to be sent to their body shop for "several weeks," and couldn't provide a loaner at that time. Since then, I have called MULTIPLE times and nothing. With the issues with the electronics and now the wiring harness, this vehicle is definitely NOT SAFE TO DRIVE, though VW claims it is. How is it safe to drive when you are driving down the road and the emergency brake engages? Then you have a wreck and the airbags don't deploy correctly? I am a nurse and drive all over Texas for my job. Sometimes I may drive 3 hours just to get to one location, then drive 3 hours back. These issues do not leave me confident in driving my VW safely.
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Wildwood, MO
My windows keep rolling down, parking break engages when going slow and I’m being told that there is currently not a fix for this. Websites and recalls say this could effect air bags. I’m concerned that this will lead to an accident/cause a safety concern so would like this well documented that I reached out.
Source: NHTSA WEB SITE -
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2022 VOLKSWAGEN ATLAS CROSS SPORT- Harvey, LA
I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Rochelle park , NJ
Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Longview, WA
5 days after purchasing the brand new vehicle I was driving on the highway and felt and heard a clunking sound. Shortly after the check engine light and EPC light came on. Then as I was driving (55mph) I lost all power. The dash was telling me to restart my engine manually as I was driving. I was able to get to the side of the road - in a very unsafe location and had to wait for a tow. When the vehicle got back to the dealership they said it looked like the engine had just exploded. In the oil pan was chunks of metal. The entire engine and turbo had to be replaced. The entire situation was extremely dangerous and no one has an explanation for why this happened.
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Totowa, NJ
Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway.
Source: NHTSA WEB SITE -
2022 VOLKSWAGEN ATLAS CROSS SPORT- Houston, TX
When parking the car it hit the other parking vehicle on the right side of it. The sensors didn't work at the time of the collision or after the collision. The vehicle is taking a force parking when the parking button is turned on.
Source: NHTSA WEB SITE