2009 VOLKSWAGEN CC Complaints

THE EPC AND ENGINE LIGHTS KEEP COMING ON EVEN AFTER I HAVE THE VEHICLE SERVICED. IN ONE INSTANCE, AS I WAS DRIVING ON THE HIGHWAY TO THE VW DEALERSHIP, THE CAR BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. TRAFFIC WAS SPARSE, SO I WAS ABLE TO SAFELY GET TO THE SHOULDER OF THE HIGHWAY. AT THE VW DEALERSHIP, I HAD 3 OF THE COILS AND 4 SPARK PLUGS REPLACED. ON THE SAME DAY THAT I HAD THEM REPLACED THE EPC AND THE ENGINE LIGHTS CAME BACK ON, THERE WAS A MESSAGE ON THE INFORMATION CONSOLE STATING THAT THE ENGINE SHOULD BE SERVICED, AND THE CAR POWERED OFF. THE CAR WAS STATIONARY IN MY DRIVEWAY AT THE TIME.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. IMMEDIATELY AFTER REFUELING AND STARTING THE VEHICLE, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FAILURE CORRECTED ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 22,100. UPDATED 11/18/15*LJ UPDATED 1/12/2015 *JS UPDATED 01/28/16.*JB

I JUST BOUGHT THIS 2009 CC FROM BUENA PARK NISSAN DEALERSHIP IN CALIFORNIA, IN FEBRUARY 2015 AND PUT IN JUST 6000 MILES. I WAS DRIVING TO WORK ON BEVERLY BL ON JULY 27TH WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHILE IN MOTION.FORTUNATELY I WAS IN THE OUTSIDE LANE AND WAS ABLE TO PULL TO THE SIDE. AFTER CHECKING TO SEE IF THERE WAS A LOOSE CONNECTION TO THE BATTERY OR WHATEVER....I STARTED IT AND WAS ABLE TO DRIVE 3 BLOCKS TO WORK BEFORE IT STALLED AGAIN. I HAD IT TOWED TO MY MECHANIC AND WAS DIAGNOSED WITH P2293 LOW FUEL PRESSURE. HE SAID IT WAS DRIVE ABLE BUT THAT ONE DAY IT MAY NOT START. AFTER THAT INCIDENT THE CAR HAS STALLED 8 OTHER TIMES TWICE ON THE FREEWAY AND THE LAST ONE WAS AT AN INTERSECTION WITH MY WIFE AND MY 87 YEAR OLD MOTHER IN LAW. I HAD HIGH PRESSURE FUEL PUMP REPLACED AND AS THE MECHANIC CAME TO PICK ME UP TO GET MY CAR IT STALLED IN THE MIDDLE OF AN INTERSECTION WHILE HE WAS DRIVING. IT STALLED AGAIN BEFORE WE GOT TO HIS SHOP. I DECIDED TO CHECK INTO THIS ISSUE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE CCS. I HAVE NOT DRIVEN THE CAR IN A MONTH AND IS PARKED IN NEW CENTURY DEALERSHIP IN GLENDALE,CA .AFTER CONTACTING VOLKSWAGEN CORPORATE,THEY ASKED ME TO TAKE IT TO THE NEAREST DEALERSHIP WHICH I DID. FOUR DAYS LATER I GOT AN EMAIL STATING THEY CANNOT OFFER ANY FINANCIAL ASSISTANCE AND MORE SO I AM RESPONSIBLE FOR THE $130 DIAGNOSIS FEE. IT IS ONLY A MATTER OF TIME BEFORE THERE SERIOUS FATALITIES FROM THIS VERY DANGEROUS SITUATION.

I WAS DRIVING IN ALBANY GA WHEN I CAME UP TO A RED LIGHT. I STOPPED AND WHEN I PRESSED THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT WAS LIKE THE FUEL STOPPED FLOWING. IT THEN PICKED UP AGAIN. EVER SINCE THEN THIS HAS BEEN HAPPENING.

I WAS DRIVING ON THE STREET AND MY VEHICLE LOST POWER AND SHUT OFF WITHOUT ANY WARNING. ONCE, THE VEHICLE SHUT OFF I TRIED TO RESTART IT AND IT HAD NO POWER. ENGINE AND BATTERY LIGHTS WERE ON AT THIS POINT. I HAD THE VEHICLE TOWED TO THE VW DEALER. HAD THE BATTERY REPLACED AND THEY NEED TO REPLACE THE FUEL PUMP, FUEL PUMP REGULATOR MODULE $975 + COUNTING. I HAD ANOTHER INCIDENT BACK ON 2013 FOR THE FUEL PUMP CONTROL MODULE. IT'S A CONSTANT ISSUE WILTH THE FUEL ASSEMLY LINE BEING DEFFECTIVE ON THE CC'S. *TR

THE FUEL PUMP FAILED WHILE DRIVING RESULTING IN AN ENGINE SHUT OFF AND LEFT ME DRIFTING WITH A DEAD ENGINE IN THE MIDDLE OF TRAFFIC AT 45 MPH ON I-195 WITH THE POWER STEERING AND BRAKES NOT WORKING DUE TO THE ENGINE SHUTTING OFF. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND CAUSING THE VEHICLE TO DECELERATE AND STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.

PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON INTERMITTENTLY AND ALARM SOUNDS, INDICATING THAT THE AIR BAG SYSTEM IS NOT WORKING ON PASSENGER SIDE. *TR

I WAS DRIVING AND MY 2009 VW CC 2.0 AND MY ENGINE STARTED SHAKING AND SHUT DOWN WITH NO WARNING, TRY TO START NOTHING. I TOWED IT TO A LOCAL VW DEALERSHIP(CHAPMAN ) I GOT A CALL THE NEXT MORNING STATING MY ENGINE TIMING CHAIN TENSIONAL WAS BAD AND I MIGHT NEED AN ENGINE, BUT FOR THEM TO VERIFY IF ENGINE IS UNREPAIRABLE I WILL NEED 620+TAX. I CALLED VW HEADQUARTERS AND SPOKE WITH SOMEONE WHO TOLD ME THAT THERE WAS NO TSB OR RECALL ON MY VEHICLE SO IT WAS NOTHING THEY COULD DO FOR ME . SO I STARTED SEARCHING ONLINE AND THERE IS 100 OF POST AND INFORMING ON THIS. I WILL TRY CALLING VW BACK MAYBE SOMEONE ELSE WILL HELP ME. *TR

MY VEHICLE WAS BEING DRIVEN LOCALLY (<3 MILES) TO A LOCAL GROCERY STORE. THERE WAS NO INDICATION OF ANY ISSUES WITH THE FUEL SYSTEM. THERE WAS NO ALERT THAT APPEARED ON THE DASH TO INDICATE AN ENGINE OR VEHICLE ISSUE AS IT SHOULD BE WITH THE VEHICLE INFO SYSTEM. UPON COMPLETION OF SHOPPING I STARTED THE CAR AS NORMAL AND THEN IT STALLED. I THEN ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES, BUT COULD NOT. I TOWED IT TO THE LOCAL DEALERSHIP WHERE THEY TOLD ME THAT IT WAS A FAULTY FUEL PUMP AND HAD TO BE REPLACED AT A COST OF $1500+. A FUEL PUMP SIMPLY DOESN'T DIE WITHOUT THERE BEING SOME SYMPTOMS OR ISSUES WITH POWER GOING TO THE UNIT. THERE SHOULD BE SOME INDICATION OF AN IMPENDING ISSUE WITH THE FUEL PUMP LIKE A CHECK ENGINE LIGHT. IT ONLY MAKES SENSE THAT THE LIGHT SHOULD COME ON SEE THAT THE ENGINE IS NOT GETTING ALL OF THE FUEL IT NEEDS. NOW THAT ITS BEEN REPLACED, I RECENTLY (7/30/14) FILLED MY TANK AND THE PUMPED STOPPED AT THE TOP END OF 17.2+ GALLONS (NEAR CAPACITY) OF THE TANK. WHEN I STARTED THE CAR IT SHOWED 3/4 OF A TANK. AS I CONTINUED TO DRIVE CLOSE TO 20 MILES THE GAUGE SLOWLY REFLECTED THE ACTUAL GAS IN THE TANK. I WOULD GENUINELY HATE FOR THE PUMP TO STOP WORKING ON THE HIGHWAY OR A STATE ROAD/LOCAL STREET, BECAUSE THE PARKING BRAKES AUTOMATICALLY TURN ON WHEN THE CAR STALLS OR TURNS OFF WHICH IS CLEARLY A DEADLY HAZARD. *TR