2009 VOLKSWAGEN CC Complaints

I WAS HAVING PROBLEMS WITH MY CC AFTER I BROUGHT FROM A DEALERSHIP FOR 18 DAYS, WHEN I WAS DRIVING AT ONE NIGHT AT A SPEED OF 60MPH, WHILE DRIVING IT SEEMS FINE BUT AFTER 7 MINUTES, THE CAR HAS NO RESPONSE WHILE I STEPPED ON THE GAS PEDAL, THE ENGINE LIGHT AND BATTERY LIGHT SHOWED UP, RPM AND SPEED SLOW DOWN RAPIDLY. I PULL OVER AND I RESTART THE CAR AND CONTINUE FOR ANOTHER 400 YARDS AND CAR DIE, I HAVE IT TOWED TO DEALERSHIP NEXT MORNING AND THEY FOUND OUT THE CAR HAS A BAD FUEL PUMP AND BAD FUEL INTAKE AND HAS TO REPLACE FOR $1500. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE FUEL PUMP AND THE MANIFOLD HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,164. *TR

AS WE WERE PULLING INTO OUR DRIVEWAY, THE CAR STARTED ACCELERATING. THE BRAKE PEDAL WAS PRESSED, BUT THE CAR REVVED FORWARD AND CRASHED INTO THE GARAGE DOOR. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE SUNROOF WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. *TR

TL* THE CONTACT OWNS A 2009 VW CC. THE CONTACT STATED THAT THE REAR WINDOW PLASTIC COVERING SPLIT BETWEEN THE WINDOW AND TRUNK AREA, CONTINUING TO EXPAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500 AND THE APPROXIMATE CURRENT MILEAGE WAS 37,300.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE AMP WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO MAKE A LOUD POPPING NOISE AND BLUE SMOKE WAS EMITTED FROM UNDER THE ENGINE COMPARTMENT. SHORTLY AFTER, THE VEHICLE HAD BECOME COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 32,000.

ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHIP REQUESTED VEHICLE BE BROUGHT BACK IN FOR A FURTHER LOOK. *TR

8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVEN AGAIN FOR 20 OR SO MILES AND AGAIN NO ISSUES WERE FOUND. SHE AGAIN STATED IT WAS "JUST PROBABLY BAD GAS". I ASKED IF THERE WAS A POSSIBILITY OF IT STALLING AGAIN AT WHICH TIME ADVISED IT MAY HAPPEN AGAIN HOWEVER SINCE THEY THOUGHT IT WAS BAD GAS TO JUST RUN THE CURRENT TANK (3/4 FULL) DOWN TO EMPTY. ON 8/18/11, I WAS DRIVING HOME ON THE GSP NORTH IN NJ DURING RUSH HOUR TRAFFIC (8 LANE HIGHWAY). TRAVELING IN THE 4TH LEFT LANE, SLOWED THE VEHICLE DUE TO TRAFFIC. AS I SLOWED DOWN MY CAR STALLED. I WAS ABLE TO RESTART AND MOVE ABOUT 5 FEET WHEN THE CAR STALLED AGAIN. AT THIS POINT I WAS UNABLE TO START THE CAR AGAIN. I PRESSED AND KEPT MY FOOT ON THE BRAKE WHILE KEEPING THE HAZARDS ON. I DID THIS TO NOTIFY DRIVERS BEHIND ME THAT I WAS STUCK. TRAFFIC STARTED TO MOVE AGAIN AT A SLOW PACE AND DRIVERS WERE GOING AROUND ME. WITHIN A MINUTE OR SO, TRAFFIC ON BOTH SIDES OF MY CAR WERE GAINING MOMENTUM AND MOVING AT LEAST SPEED LIMIT PACE (65MPH) . AS I WATCHED THE REAR VIEW MIRROR I SAW A WHITE SUV APPROACHING QUICKLY. I REALIZED I WAS GOING TO BE HIT AND BRACED FOR IMPACT. IT WAS NOT FULL IMPACT AS LAST MINUTE DRIVER TURNED THE WHEEL. I WAS TOLD DRIVER WAS TRAVELING 55-60MPS. THIS ACCIDENT WAS 1 DAY AFTER I RECEIVED MY CAR BACK AND TOLD "NOTHING WRONG". I ALSO NOTICED THROUGH PAPERWORK MY CAR WAS NEVER RE-RAN AS DISCUSSED. MY IN/OUT ODOMETER WAS 12 MILES... *TR

I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAVE TAKEN TO VW DEALERSHIP, THE TECH AGREES THAT IT IS NOT NORMAL BUT VOLKSWAGEN OF AMERICA STATES IT IS OPERATING AS ENGINEERED. IF SO, THIS IS AN UNSAFE CONDITION TO REQUIRE A 58% INCREASE IN RPM FOR BETTER COOLING AT TEMPERATURES OF OVER 93 DEGREES. IN ANY CASE, MINE DOES THIS IN THE WINTER AS WELL AS COOLER SUMMER DAYS AND NOT JUST HOT DAYS. IN FACT, SOME HOT DAYS IT DOES NOT DO IT AT ALL. SO EITHER IT IS DESIGNED TO INCREASE RPM ABOVE 93 DEGREES OR IT ISN'T. REGARDLESS MINE DOESN'T OPERATE CORRECTLY IN EITHER CASE. *TR

TL*THE CONTACT OWNS 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WILL BEEP AND THE RED STEERING SYSTEM MALFUNCTION INDICATOR LIGHT ILLUMINATED. WHEN THE FAILURE OCCURRED THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE STEERING GEAR BOX WHICH WAS RELATED TO NHTSA RECALL 08V577000, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE VEHICLE DID NOT DISPLAY AN ERROR CODE. THE FAILURE MILEAGE WAS 9000. THE CURRENT MILEAGE WAS 13000.