2012 VOLKSWAGEN CC Complaints

I STARTED THE ENGINE AND SAT IN MY CAR A FEW MINUTES BEFORE TAKING OFF WHEN MY CAR DIED. I WAITED A COUPLE OF MINUTES AND I STARTED IT AGAIN, BUT AGAIN IT DIED. THE FUEL PUMP CONTROL MODULE FAILED. LUCKILY I WASN'T DRIVING THE CAR. I HAD TO HAVE IT TOWED TO MY HOUSE ON A SAT EVENING, THEN AGAIN TO THE DEALER ON MONDAY. APPARENTLY THERE IS A RECALL ON THIS. DEALER INSTALLED ANOTHER MODULE FROM THE OLD STOCK WHICH CAN FAIL AGAIN. VW SAID THEY WOULD REIMBURSE ME BUT THEY ARE WAITING UNTIL THEY HAVE A SOLUTION. I DON'T KNOW WHY I HAVE TO WAIT FOR THEM TO PAY FOR THE DAMAGE. I INCURRED THE COST AND BY THE GRACE OF GOD I AM NOT DEAD. THIS IS A VERY DANGEROUS SITUATION WHEN THE FUEL PUMP DOESN'T RECEIVE ELECTRICITY TO PUMP FUEL INTO THE SYSTEM

TAKATA RECALL - THIS RECALL WAS ISSUED IN FEBRUARY 2016 UPON WHICH I WAS TOLD THEY DID NOT HAVE THE PARTS AVAILABLE. NOW, ONE YEAR AND EIGHT MONTHS LATER I'M RECEIVING NOTIFICATIONS ABOUT BRINGING MY VEHICLE IN TO BE REPAIRED. THE MOST RECENT STATES "THIS IS A SERIOUS ISSUE THAT MUST BE TAKEN CARE OF - DEFECTIVE COMPONENTS CAN CAUSE THE AIRPAG TO DEPLOY IMPROPERLY, SHOOTING METAL FRAGMENTS ANT DRIVERS AND PASSENGERS, WHICH CAN CAUSE SERIOUS INJURY OR DEATH." I'M CONCERNED THAT IT TOOK NEARLY TWO YEARS TO RESOLVE THIS ISSUE, ESPECIALLY GIVEN THE STATEMENT BEING SENT OUT VIA POSTCARD. SECONDLY, NOW THERE IS YET ANOTHER RECALL FOR SOMETHING RELATED TO THE ELECTRICAL POWER TO THE FUEL PUMP MODULE. I HAVE ALREADY TAKEN MY VEHICLE IN MULTIPLE TIMES FOR A RELATED RECALL, ONE THAT LEFT ME STRANDED AND HAVING TO BE TOWED BEFORE VW EVER EVEN NOTIFIED ME. ABSOLUTELY UNREAL!

ENGINE APPEARED TO HAVE ACCELERATION AND TIMING ISSUES. TOOK TO LOCAL SHOP FOR ROUTINE OIL CHANGE AND TO LOOK INTO ISSUE. WAS INFORMED THAT ALL MY MISFIRE ISSUES WERE NOT FROM IGNITION COILS AS PREVIOUSLY FIXED BY VW DEALER BUT THAT IT WAS THE TIMING CHAIN. ENGINE ONLY HAS 108K MILES (ALL HIGHWAY COMMUTER) AND STILL OWE MONEY ON LOAN. SHOP INFORMED ME THAT ENGINE WOULD NEED TO BE COMPLETELY TORN APART TO SEE ALL THE DAMAGE THAT'S BEEN DONE BUT WOULD BE CHEAPER TO JUST REPLACE WITH USED ENGINE. I HAVE NO GOOD OPTIONS SINCE $6K IS STILL OWED ON VEHICLE, NO WARRANTY AND NO MEANS OF REPLACING MOTOR. VW IS AWARE OF ISSUE. SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE AND IT APPEARS TO BE COMMON ENOUGH TO HAVE MADE SEVERAL ONLINE FORUMS AND AFTERMARKET COMPANIES TO SELL UPGRADED PREVENTATIVE REPLACEMENT PART.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT TOOK THE VEHICLE TO ALEXANDRIA VOLKSWAGEN (107 W GLEBE RD, ALEXANDRIA, VA, 22305; 703-684-8888); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING AND COMPLETELY SHUT OFF. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD AS IT DRIFTED. THE CONTACT HAD THE VEHICLE TOWED TO ALEXANDRIA VOLKSWAGEN (107 W GLEBE RD, ALEXANDRIA, VA, 22305; 703-684-8888) WHERE IT WAS DIAGNOSED THAT THE MAIN FUEL PUMP AND THE HIGH PRESSURE FUEL PUMP FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE/ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE RECALL AT THE TIME. THE MANUFACTURER PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TIMING CHAIN ISSUE THAT VOLKSWAGEN WAS AWARE OF FOR 2012 CC. I'M NOW RESPONSIBLE OF PAYING FOR THE REPAIRS OF DAMAGE DONE TO MY VEHICLE.

MY CAR SUDDENLY BEGAN HAVING TROUBLE STARTING. IT WOULD TAKE A FEW EXTRA SECONDS TO START AND MY CHECK ENGINE LIGHT WAS ON. THIS WAS AFTER DRIVING ABOUT 7 MILES AND BACKING INTO MY GARAGE. I TURNED MY CAR OFF AND DECIDED TO BACK IN A LITTLE FURTHER. THIS IS WHEN THE ABOVE ISSUES BEGAN. I DROVE THE CAR TO AN AUTO REPAIR SHOP THE FOLLOWING DAY AND THE DIAGNOSIS WAS THE TIMING CHAIN NEEDED TO BE REPLACED. THIS PARTICULAR SHOP DID NOT OFFER THIS SERVICE SO I TOOK IT TO A DIFFERENT REPAIR SHOP WHICH CONFIRMED THE DIAGNOSIS.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK WHEN ATTEMPTING TO START THE VEHICLE; HOWEVER, THE VEHICLE WOULD FAIL TO START. THE CONTACT HAD THE VEHICLE TOWED APPROXIMATELY SIX TIMES TO THE VOLKSWAGEN OF PANAMA CITY DEALER (3605 E 15TH STREET, PANAMA CITY, FL 32404; 850-252-4732) WHERE IT WAS DIAGNOSED THAT THE STARTER AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT REPLACED THE MODULE ON THE VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY; HOWEVER, SHORTLY AFTER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AT PEPBOYS WHO TIGHTENED THE MODULE, CAUSING THE VEHICLE TO FUNCTION PROPERLY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY LOST POWER AND STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. AFTER OBSERVING THE VEHICLE, THE CONTACT REALIZED THAT THE VEHICLE OVERHEATED. THE CONTACT COOLED THE VEHICLE WITH COKE BEFORE BEING ABLE TO CONTINUE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REPAIR PARTS WOULD BEGIN TO BE ISSUED IN OCTOBER OF 2017. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THE CAR IS STALLING WHILE DRIVING AT MEDIUM OR HIGH SPEED - IT SEEMS THAT THERE IS NO MORE OR TOO MUCH GAS COMING INTO THE ENGINE. I HAD THE FUEL SYSTEM CLEANED ALREADY ONCE AND THE PROBLEM SEEMS TO REAPPEAR - I USUALLY TAKE MY FOOT OFF THE ACCELERATOR UNTIL THE ENGINE SEEMS TO OPERATE PROPERLY - THIS COULD BE A DANGEROUS ISSUE IF SOMEONE UNAWARE OF THE PROBLEM WERE TO DRIVE THE CAR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED FORWARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (ANDY MOORE VOLKSWAGEN OF AVON, INDIANA), BUT THEY COULD NOT REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR ON A DAILY BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.