2012 VOLKSWAGEN CC Complaints

THE TIMING CHAIN ON MY 2012 VOLKSWAGEN CC FAILED UNDER NO FAULT OF MY OWN. THE VEHICLE HAS 65K MILES ON IT AND THE REPAIR SHOP IS CITING THAT AN ENTIRE ENGINE IS NEEDED TO REPAIR THE VEHICLE WITH A COST OF $7,000. I HAVE REACHED OUT TO VOLKSWAGEN OF AMERICA AS WELL AS THE DEALERSHIP, I PURCHASED THE VEHICLE FROM, NEITHER HAVE OFFERED ANY RELIEF. THIS HAS POSED A TREMENDOUS IMPEDIMENT ON MY LIFE AND THREATENS TO RUIN MY CREDIT AS I AM STUCK PAYING FOR A VEHICLE THAT I CANNOT DRIVE.

TAKATA RECALL - IN APRIL 2016, VW INFORMED ME THAT THE DRIVER'S SIDE AIRBAG WAS DEFECTIVE AND POTENTIALLY DANGEROUS. TODAY (JULY 5, 2017) I CALLED THE VW DEALER, AND THE VW DEALER CLAIMS THE PARTS FOR THE AIRBAG REPAIR WILL NOT BE AVAILABLE UNTIL SEPT. 30, 2017. THAT MEANS I WILL HAVE BEEN DRIVING AN UNSAFE CAR FOR 18 MONTHS. CAN NHTSA GET VW TO DO THE REPAIRS SOONER?

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING UPHILL AT APPROXIMATELY 65 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE LOST ACCELERATION AND THE EPC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A SERVICE STATION AND TOWED TO AN INDEPENDENT MECHANIC (JOSHO AUTO, 10945 RANDOLPH, COSTA MESA, CA 92626, 714-557-2601) WHERE THE VEHICLE WAS KEPT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, APPROXIMATELY ONE YEAR AGO, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP (PACIFIC ELITE AUTO BODY SHOP IN COSTA MESA CA) AND REPAIRED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECENTLY SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/11/17*LJ UPDATED 08/08/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IT HAS BEEN OVER ONE YEAR SINCE THE AIRBAG ON MY VEHICLE HAS BEEN RECALLED AND VOLKSWAGEN HAS YET TO DO ANYTHING. THE TURBO ALSO SEEMS TO BE MALFUNCTIONING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - VW ISSUED THIS RECALL 14 MONTHS AGO IN FEBRUARY 2016. THEY STILL TELL ME THEY DO NOT HAVE THE PARTS TO REMEDY. THIS IS NOT ACCEPTABLE, ESPECIALLY WHEN THEY TELL YOU METAL SHRAPNEL COULD SHRED YOUR FACE AND NECK AND KILL YOU.

TAKATA RECALL. GOT A LETTER IN APRIL 2016. AIRBAGS NOT AVAILABLE. IT HAS BEEN ONE YEAR AND I HAVE CALLED SEVERAL TIMES AND STILL GET THE SAME ANSWER. NOT AVAILABLE. THIS IS A SAFETY RECALL AND THE COMPANY HAS HAD SUFFICIENT TIME TO REMEDY. THEY ARE MORE INTERESTED IN MONEY THAN SAVING LIVES/INJURIES. IS THERE ANYTHING WE CAN DO? I AM CURRENTLY ON A VERY LONG HOLD TIME AGAIN AND AM VERY FRUSTRATED WITH THE LACK OF ACTION ON VOLKSWAGON.

I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.