2012 VOLKSWAGEN CC Complaints

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT AFTER ATTEMPTING TO LEAVE THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

WIRING HARNESS ON TRUNK NEEDS REPLACING. LIGHTS DO NOT WORK ON TRUNK. SEEM TO SEE MANY OTHERS WITH SAME ISSUES.

INHERENT ALIGNMENT AND SUSPENSION DESIGN FLAW CAUSES CUPPING OF TIRES AT FREQUENT INTERVALS DESPITE EXCEEDING MANUFACTURERS RECOMMENDED CYCLE FOR TIRE ROTATION AND ALIGNMENT CHECKS. THE PROBLEM HAS BEEN ACKNOWLEDGED BY THE DEALER BUT THERE IS NO SOLUTION FROM THE MANUFACTURER TO FIX THIS ISSUE. OWNERS NATIONWIDE SEEM TO HAVE THE SAME PROBLEM WHICH TRANSLATES TO AN ANNUAL TIRE REPLACEMENT EXPENSE. EVEN WITH BEST RATED TIRES THAT ARE SUPPOSED TO LAST 60,000 MILES, THE MOST MILEAGE ONE CAN ACHIEVE IS ABOUT 15,000. THE RESULT ALSO INCLUDES NOISY DRIVING CONDITIONS, VIBRATION WHILE BRAKING OR ACCELERATING. KEEPING THE ALIGNMENT WITHIN FACTORY SPEC DOES NOT RESOLVE THE ISSUE. VW SHOULD LOOK INTO THE DESIGN AND MODIFY THE ALIGNMENT AND SUSPENSION TO HELP CONSUMERS WITH THIS FRUSTRATING PROBLEM.

IHAVE HAD TO REPLACE THE TRUNK WIRING HARNESS TWICE. IT RUBS ON THE OPENING AND CLOSING OF THE TRUNK AND FAILS. THE DESIGN SHOULD BE FIXED.

IN A FRONT END COLLISION WHILE SLOWING DOWN ON INTERSTATE 84, ON OCTOBER 15, 2015, THE AIR BAG DID NOT RELEASE. THIS RESULTED IN A FRACTURED STERNUM AND A HOSPITAL STAY. THE POLICE REPORT WITH THE CONNECTICUT STATE POLICE IS CASE NUMBER 1500606623 PER ARTICLE IN USA TODAY -- 8.15.15, THIS CAR IS INCLUDED IN A RECALL DUE TO AIRBAGS NOT DEPLOYING.

WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE IN A VEHICLE I WAS SO HAPPY WITH MOMENTS BEFORE THIS HAPPENED.

CHRONIC LOW TIRE PRESSURE READINGS FROM MONITORING SYSTEM (TPMS). DEALER UNWILLING TO REPAIR DURING WARRANTY AND AFTER WARRANTY EXPIRATION. NOTIFIED DEALER AND VOLKSWAGEN OF AMERICA IN WRITING WITH NO RESPONSE. TIRES ARE LOOSING TIRE PRESSURE REGULARLY. FALSE POSITIVE DISPLAY FOR FLAT TIRE. THE TPMS WAS INDICATING PROBLEMS BEFORE 12K MILES AND THE TIRES ARE STILL LOOSING AIR AFTER 34K MILES. PROBLEMS HAVE BEEN ADDRESSED FOR OVER THREE YEARS AS DOCUMENTED ON DEALER SERVICE RECORDS. TIRE PRESSURE PROBLEMS ARE NOTED BY DASH DISPLAY WHEN IGNITION IS ON AND WHILE DRIVING, AND VERIFIED WITH MANUAL TIRE PRESSURE GAUGE. PRESSURE DROPS HAVE BEEN RECORED TO 23 PSI (33 PSI RECOMMENDED). PROBLEMS OCCUR INTERMITTENTLY. I HAVE PHOTO DOCUMENTATION AND RELATED SERVICE RECORDS VERIFYING THESE PROBLEMS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE.

WIRING HARNESS FOR TRUNK HAS PINCH POINT CAUSING THE WIRE INSULATION AND WIRES TO BREAK. THIS HARNESS HAS REAR LIGHTS IN THE SAME HARNESS. HAD TO REPLACE TRUNK HARNESS, CAR IS 5 YEARS OLD AND HAS 65000 MILES. LATCH AND DOOR SWITCH STOPPED WORKING, DIAGNOSIS WAS SHORT IN HARNESS. I TOOK OLD HARNESS FROM DEALER AND PULLED BACK COVER AND FOUND ALL WIRES WERE BARE.

I TOOK MY CAR TO GET THIS RECALL DONE "RECALL SUBJECT : FMVSS 138 TPMS SENSOR" WITH CAMPAIGN NUMBER 11V312000, BUT 2 VW DEALERSHIP THAT I VISITED REFUSED TO FIX THIS RECALL SAYING THAT MY VIN NUMBER DOESN'T HAVE THIS RECALL. (MY MODEL HAS THIS RECALL BASED ON THIS WEBSITE). HOWEVER, MY CAR STARTED HAVING THIS ISSUE A YEAR AND HALF I BOUGHT MY CAR. "WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH." VW SAID IT WILL COST ME $1300 TO FIX THIS ISSUE AND I KNOW MY CAR HAS THIS RECALL... BUT FOR SOME REASON MY VIN IS NOT INCLUDED UNTIL THIS RECALL. COULD YOU INCLUDE MY VIN TO THIS RECALL SO THAT I CAN GET IF FIXED?

WE WERE DRIVING IN TRAFFIC APPROX. 45 MPH ON A HIGHWAY CAR LOST ALL POWER EPC LIGHT ON