2009 VOLKSWAGEN CC Complaints
View complaints related to 2009 VOLKSWAGEN CC. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2009 VOLKSWAGEN CC. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN CC- NAPLES, FL
I CAN ONLY SAY THAT THE CAR HAS MANY PROBLEMS THAT I CAN LOSE MY LIFE AND I DO NOT HAVE ANSWERS FROM THE MANUFACTURER, I ONLY HAVE TO DEMAND THEM
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN CC- COATESVILLE, PA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 45 AND 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST FORWARD MOTION ABILITY. WHILE RESEARCHING THE FAILURE, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF D'AMBROSIO AUTO GROUP (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, (610) 269-9500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN CC- WHITTIER, CA
I WAS IN MOTION AT SPEED OVER 60 ON THE HIGHWAY AND LOST CONTROL OF MY VEHICLE. THE ONLY REASON I DIDN'T CRASH WAS BECAUSE THERE WAS NO TRAFFIC. IT SUDDENLY SLOWS DOWN AND STOPS. NO CONTROL IN GAS PEDAL. I TOOK MY CAR TO THE CERRITOS DEARLERSHIP AND WAS TOLD MY CAR WAS OUT OF WARRANTY. I TOOK IT TO ANOTHER DEALER TO FIX AND IT WAS OVER $2000. IT WAS FUEL PUMP CONTROL MODULE. MY DAUGHTER HAD THE SAME CAR AND ISSUE BUT SHE TRADED HER CAR FOR ANOTHER BRAND.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN CC- STATEN ISLAND, NY
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE VEHICLE LOST POWER. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MECHANIC DID NOT REPAIR THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN CC- MOBILE, AL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (DEAN MCCRARY VOLKSWAGEN, 1525 EAST INTERSTATE 65 SERVICE RD S, SUITE A, MOBILE, AL 36606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 VOLKSWAGEN CC- SHREVEPORT, LA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A FAILURE CODE FOR THE FUEL PUMP WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD REACH OUT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,017.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN CC- THOUSAND OAKS, CA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FROM VOLKSWAGEN DATED MAY OF 2016 REGARDING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE VIN AND NHTSA CAMPAIGN INFORMATION WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN CC- BIG RIVER, CA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS ABLE TO RESTART AND STALLED AGAIN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VOLKSWAGEN NORTH SCOTTSDALE, 7001 E CHAUNCEY LN, PHOENIX, AZ 85054, (480) 538-4700) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER (LESUEUR CAR COMPANY, 1109 E CURRY RD, TEMPE, AZ 85281, (855) 450-3922) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN CC- SPRING, TX
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT WAITED FOR A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. AFTER DRIVING A MILE DOWN THE ROAD, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 N FREEWAY, HOUSTON, TX 77090, (281) 872-7200) WHERE IT WAS DIAGNOSED THAT THE RADIATOR HAD A LEAK AND THERE WAS ALSO AN OIL LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN CC- MONTGOMERY, AL
2009 VW CC, TIMING CHAIN TENSIONER CAUSES TIMING CHAIN TO SLIP... VW REPEATEDLY TOLD ME THE TIMING CHAIN LASTS THE LIFE OF THE CAR AND THERE IS NO MAINTENANCE GUIDELINES FOR THE TIMING CHAIN. THEY FAIL TO ADVISE/DISCLOSE/OR SUGGEST THE TENSIONS SHOULD BE CHECKED AT ANY POINT. I HAVE OWNED THE VEHICLE SINCE 2011 AND HAVE ASKED REPEATEDLY DURING SERVICING FOR TIMING TO BE CHECKED OR IF IT NEEDS TO BE CHECKED AND DEALER NEVER SUGGESTED THAT THE TENSIONERS SHOULD BE CHECKED AS SUPPOSEDLY THE TIMING CHAIN SHOULD LAST LIFE OF THE CAR. I TOOK MY CAR IN TODAY BECAUSE THE CHECK ENGINE LIGHT HAS BEEN ON EVERY SINCE THEY CHANGED THE SPARK PLUGS IN MY CAR AND WAS TOLD IT WILL BE $5300 TO FIX BUT SUGGESTED I JUST GET A NEW MOTOR. WHY BUY A USED MOTOR IF THIS ISSUE CAN HAPPEN AGAIN. VW IS AWARE OF THE TENSIONER FAILURE AND FAILS TO EVEN DISCLOSE TO CONSUMERS THAT THE TENSIONERS SHOULD BE CHECKED IN ANY ROUTINE MAINTENANCE OR PREVENTATIVE MAINTENANCE SCHEDULE. IT IS IMPLICITY STATED THAT THE TIMING CHAIN LASTS THE LIFE OF THE CAR BUT KNOWINGLY AND WILLFULLY FAIL TO DISCLOSE THAT THE OPERABLE PARTS THE CONTROL THE TIMING CHAIN CAN AND DUE FAIL RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLE. MY WAS TAKEN IN FOR ROUTINE MAINTENANCE AND CHECK ENGINE LIGHT WAS ON. IF MY VEHICLE HAD BEEN IN MOTION AND THE TENSIONER FAILS, THE MOTOR WILL IMMEDIATELY FAIL AND COUPD RESULT IN SERIOUS ACCIDENT.
Source: NHTSA WEB SITE