2009 VOLKSWAGEN CC Complaints

I RECEIVED INFORMATION DATED OCTOBER 2017 FROM VOLKSWAGEN OF AMERICA, INC. 3800 HAMLIN ROAD AUBURN HILLS, MI 48326 WITH A RECALL NOTICE FOR MY VEHICLE NHTSA: 17V509 STATING 'UNDER SPECIFIC OPERATING CONDITIONS, AN INTERRUPTION IN THE ELECTRICAL POWER SUPPLY TO THE FUEL PUMP CONTROL MODULE CAN RESULT IN FUEL PUMP FAILURE AND LEAD TO A LOSS OF VEHICLE MOTIVE POWER WHILE DRIVING (VEHICLE STALL). THIS CONDITION CAN ALSO CAUSE THE FUEL PUMP TO RUN CONTINUOUSLY, RESULTING IN A DRAINED VEHICLE BATTERY AND/OR A NO-START CONDITION.' THIS MEANS AN ENGINE CAN STALL WHILE DRIVING AND CAN INCREASE THE RISK OF A VEHICLE CRASH. THIS IS VERY ALARMING TO ME, AND I AM CONCERNED ABOUT MY SAFETY ALONG WITH MY INFANT SON WHO IS A PASSENGER IN MY CAR DAILY. I HAVE CALLED 2 LOCAL VW DEALERSHIPS (DORSCHEL & IDE VOLKSWAGEN) IN ROCHESTER, NY AND HAVE BEEN NOTIFIED MULTIPLE TIMES THAT THERE IS 'NO FIX' AT THE MOMENT. I OWE OVER $10,000 ON THIS VEHICLE CURRENTLY AND HAVE LIMITED INCOME SO I HAVE NO CHOICE BUT TO KEEP THIS VEHICLE AND DRIVE IT. I HAVE HAD MULTIPLE ISSUES WITH THIS CAR AND SEVERAL RECALLS. I HAVE PUT OVER $2,200 IN REPAIRS ON THIS CAR IN THE LAST 4 MONTHS FOR DEFECTIVE SENSORS AND WIRING. THIS NEW RECALL CAN DIRECTLY CAUSE A DEADLY ACCIDENT AND I AM AT A LOST FOR WORDS!

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND THEN STALLED. ALSO, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TAKATA RECALL I TOOK MY CAR IN TO GET MY AIRBAGS REPLACED WITH A NEWER VERSION TO RUSTY WALLCE VOLKSWAGEN NOV.10NTH TODAY MY DRIVER AIRBAG INFLATED AS SOON AS I PARKED IT. THE KEY WAS IN THE IGNITION AND I WAS FAR AWAY FROM ANY OTHER CAR.IM GLAD IM OK BUT THIS COULD HAVE BEEN MUCH WORSE. I AM VERY UPSET THAT THIS HAPPENED. I DRIVE A 2009 VOLKSWAGEN CC. WHAT IS THE PURPOSE OF FIXING A FAULTY RECALL WITH ANOTHER DAMAGED PART.

WHILE TRYING TO START THE ENGINE (PARKED) ON COLD WEATHER (APROX. 20F), "STEERING COLUMN LOCK" ASSERTS AND ENGINE SHUTS DOWN. IT HAPPENS ALMOST EVERY TIME, IF OUTSIDE TEMPERATURE IS BELOW ABOUT 35F. I HAVE TO TRY SEVERAL TIMES WITH SLIGHT PRESSURE ON STEERING WHEEL, BEFORE STEERING GETS UNLOCKED.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, A MALFUNCTION WITH THE TIMING CHANGE OCCURRED AND IT CAUSED THE MOTOR TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-893-5298 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP, FUEL PUMP MODULE, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.

PASSENGER OCCUPANT DETECTION SYSTEM IS NOT WORKING CORRECTLY. POSSIBLY AFFECTING PASSENGER AIRBAG DEPLOYMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER UNKNOWN ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO VACAVILLE VOLKSWAGEN (21 ORANGE DR, VACAVILLE, CA 95687) WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED ANOTHER FAILURE WHERE THE STEERING WHEEL SEIZED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED FOR THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

EXPLODING SUNROOF. DRIVING ON THE FREEWAY, I HEAD A SOUND THAT SOUNDED LIKE A GUNSHOT. I LOOKED AROUND AND NOTICED MY SUNSCREEN FOR THE SUNROOF HAD JUMPED OPEN AND SAW A HOLE IN MY SUNROOF AND THE WHOLE THING WAS SHATTERED. I SLOWLY EXITED THE FREEWAY AND DROVE HOME HOLDING THE SUNSCREEN IN PLACE SO AS NOT TO HAVE GLASS FALL ON ME, I CALLED MY INSURANCE COMPANY AND BROUGHT IT TO THE GLASS REPAIR SHOP THEY DESIGNATED FOR REPAIR.