2014 VOLKSWAGEN CC Complaints

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.

MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CAROLINA VOLKSWAGEN LOCATED AT 7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227 (704) 537-2336 WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT MENTIONED THAT HE INQUIRED OF THE MANUFACTURER AND DEALER TO BUY BACK THE VEHICLE OR PROVIDE A LOANER VEHICLE BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS INFORMED THAT MY VEHICLE WAS RECALLED, VEHICLES IN THE STATES WITH HIGH TEMPERATURES WOULD RECEIVE PRIORITY TREATMENT. I WAS INFORMED THAT PARTS WERE NOT AVAILABLE.I WAS INFORMED THAT VW WAS NOT ATTEMPTING TO PURSUE THESE RECALLS AS THEY HAD NOT EXPERIENCED ANY FAULTY VW MISHAPS WITH TAKATA AIRBAGS. THEY SAID THAT HONDAS AND OTHER AUTOMOBILES THAT WERE EXPERIENCING THESE INCIDENTS. NO RENTAL WAS MADE AVAILABLE UPON REQUEST THOUGH THEY DID SAY THAT MAY HAPPEN BUT IT WASN'T SET UP AS OF THEN.. AS A LEASEE I INFORMED THE LOCAL DEALER WHERE I PURCHASE MY VW THAT I WOULD LIKE TO TURN IN MY CAR EARLY (IT WAS DUE IN MAY) AND THAT THE CAR WAS IN MINT CONDITION AND UNDER MILEAGE. I GAVE MY REASONS TO THE GENERAL MANAGER, THE SERVICE DEPARTMENT AND I HAD MADE SEVERAL CALLS TO NHTSA. ALL WERE IN AGREEMENT THAT I LIVED IN A STATE WHERE PRIORITY SHOULD BE GIVEN. HOWEVER, THE ATTITUDE FROM VW WAS THAT THEY FELT NO URGENCY TO PUSH THROUGH FOR THESE RECALLS AS THEY WERE NOT LIABLE. YET. MY SAFETY WAS NOT AN ISSUE WITH VW. I AM NOW LOOKING AT A BILL FOR EARLY TURN-IN FOR $821.82 THIS INCLUDED A TINY CORNER ON A TINY WING WINDOW( THAT DOES NOT OPEN) WHERE THEIR FACTORY INSTALLED SOLAR FILM WAS INSTALLED AND STARTING TO LIFT AT ONE OF THE EDGES. I NEVER SAW THIS AND THEY NEVER SHOWED ME AT TURN IN. LASTLY, THEY INFORMED ME AT THE LOCAL AUCTION THE CAR WOULD LIKELY SELL AND THAT WAS THAT. HANDED THE KEYS OVER, NO PAPERWORK TO SIGN AND OUT THE DOOR WE WENT. MY HUSBAND AND I WERE STUNNED AT THE LACK OF CUSTOMER SERVICE THAT THIS DEALERSHIP DISPLAYED NOT ONLY WITH REGARD TO THE RECALL BUT TO THE HANDLING OF THEIR CUSTOMERS DURING SERVICE AND THE MANY PHONE CALLS I HAVE RECEIVED SINCE ASKING IF I WANT TO PURCHASE ANOTHER VEHICLE WHEN MY LEASE IS UP. NOT TOO MUCH COMMUNICATION GOING ON THERE AS ITS BEEN THREE MONTHS SINCE I NO LONGER HAVE A VW. NOR WILL I EVER AGAIN.

THE AIRBAG ERROR LIGHT IS ON AND IT SHOWS AN ARTICLE THAT THEIR IS A RECALL ON MY PARTICULAR CAR. THE HORN NO LONGER WORKS AND THAT IS A SAFETY RISK. THE BOUCHER VOLKSWAGEN DEALERSHIP IS NOT HONORING THE RECALL AND THE SPRING CLOCK HAS A RECALL ON IT. THEY NEED TO FIX THE ISSUE DUE TO A RECALL ON THE VOLKSWAGEN CC 2014.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

IT'S BEEN MORE THAN A YEAR SINCE MY RECALL WAS FORMALLY ISSUED AND MY AIRBAG STILL HAS NOT BEEN REPLACED! THIS IS DANGEROUS!

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN

TAKATA RECALL- MY VEHICLE HAS HAD A RECALL ON THE TAKATA AIRBAG COMPONENT SINCE FEBRUARY OF 2016. I JUST RECEIVED INFORMATION ABOUT THIS RECALL ON 2/20/2017 WHEN I WENT TO THE DEALERSHIP WHERE I SIGNED A LEASE AGREEMENT FOR THE CAR. I WANTED TO RETURN THE CAR BECAUSE OF THE DANGER IN DRIVING THE VEHICLE. THEY ADVISED ME THAT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE RECALL. THIS AIRBAG RECALL GIVES INFORMATION REGARDING A DEFECTIVE AIRBAG COMPONENT THAT COULD POSSIBLY INJURE OR CAUSE DEATH TO THE DRIVER. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND WANT THIS FIXED. PLEASE HELP. I'M NOT SURE WHAT TO DO AT THIS POINT BECAUSE THIS VEHICLE IS LEASED AND THE VENDOR WILL NOT ALLOW ME TO TURN IT BACK IN BECAUSE OF THE RECALL.