2012 VOLKSWAGEN CC Complaints

HOOD LATCH PREVENTS HOOD FROM OPENING. VW KNOWS THIS PROBLEM IS A MANUFACTURING DEFECT AND THEY REFUSE TO REPAIR IT WITHOUT A CHARGE OF $250 INCLUDING THE PART. THE COOLING SYSTEM HAS A ERROR LIGHT GLOWING WHEN THERE IS NO PROBLEM. THE WARNING SYSTEM SHOWS VARIOUS PARTS AS MALFUNCTRONING BUT APPEARS THE DIAGNOSTIC MODULE IS AT FAULT.

FRONT END CRASH WITH SIGNIFICANT DAMAGE TO FRONT BUMPER CENTER. NO AIRBAG DEPLOYMENT IN VEHICLE BUT SMELL OF AIRBAG PROPELLANT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) TO THE DEALER WITHIN A REASONABLE TIME FRAME. DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839, (407) 412-9080) SCHEDULED AN APPOINTMENT A WEEK AGO. ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO PROVIDE THE PART FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL MULTIPLE APPOINT REQUESTS SINCE JUNE 2018 IN HOUSTON AREA NAMELY: ARCHER VOLKSWAGEN , 10400 SOUTHWEST FWY, HOUSTON, TX 77074 WEST HOUSTON VOLKSWAGEN, 17113 KATY FWY, HOUSTON, TX 77094

ENGINE IS TURNING OVER BUT ONLY STARTING OCCASIONALLY. WHEN IT DOES START, THE EPC AND CHECK ENGINE/CATALYTIC CONVERTER LIGHTS ARE ILLUMINATED. THIS IS HAPPENING NOW AFTER I HAD TO FIGURE OUT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED...BEFORE THERE WAS A RECALLED ISSUED AT MY OWN EXPENSE. CAR RAN FINE EARLIER TODAY, THEN WHEN TRYING TO LEAVE MY HOUSE, TOOK AN EXTENDED TIME TO START. SHUT IT OFF TO SEE IF IT WAS A GLITCH, AND DIDN'T START AT ALL.

2012 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO OIL PRESSURE SENSOR AND ENGINE SHUTTING OFF. *LD THE CONSUMER STATED THE VEHICLE COULD NOT BE DRIVEN MORE THAN 20 MILES BEFORE NEEDING TO SHUT THE ENGINE OFF. *JS

I EXPERIENCED A LEAK FROM THE WATER PUMP WHILE THE CAR WAS STATIONARY. I TOOK IT TO MY MECHANIC WHO STATED THAT HE ALWAYS SEES THIS TYPE OF PROBLEM WITH THE VOLKSWAGENS BECAUSE VOLKSWAGEN USES PLASTIC PARTS AND THESE PARTS ARE OFTEN AROUND THE HIGHLY HEATED AREAS IN THE ENGINE THEREFORE THEY FAIL. I BOUGHT THIS CAR FOR MY DAUGHTER WHO WILL BE DRIVING BACK AND FORTH TO COLLEGE AND I AM EXTREMELY CONCERNED ABOUT HER SAFETY IF VW IS USING INADEQUATE PARTS IN THEIR CARS. ALSO, REPAIR COSTS ARE UNIMAGINABLE, $1000, ONLY TO BE REPLACED WITH THE SAME PLASTIC PART. I ALSO HAD TO REPLACE ONE OF THE TAIL LIGHT CASINGS BECAUSE IT TOO WAS MADE OF PLASTIC AND THE TAIL LIGHT LAMP BURNED INTO THE PLASTIC AND CEASED TO LIGHT. WE HAVE ALSO HAD THIS CAR IN FOR TWO DIFFERENT PARTS RECALLS, AIRBAG X 2, AND FUEL PUMP CONTROL MODULE.

WHILE DRIVING ON THE HIGHWAY, EPC AND ENGINE WARINGING SIGNS WERE ON ALL OF SUDDEN. I CHECKED WITH LOCAL REPAIR SHOP IN SOLVANG, CA. THEY SAID, THEY WANTED TO ADD 2 QUARTS OF ENGINE OIL AND CHECK. AFTER THEN, THEY SAID THERE WERE LOUD NOISE FROM THE ENGINE AND THEN ENGINE DIED. MY CAR TOWED TO NEARBY VW DEALERSHIP. THE DEALERSHIP DID DIAGNOSTICS TEST AND SAID IT NEEDED TO BE REPLACE AN ENGINE.

MY CAR STOPPED RUNNING AND THEN I RECIEVED A LETTER SAYING IT HAD A RECALL ON THE FUEL PUMP CONTROL MODULE. WELL WE THOUGHT THAT IS WHAT WOULD FIX THE PROBLEM BUT AS IT TURNS OUT NOW I HAVE TO REPLACE THE FUEL PUMP ITSELF. AFTER THEY FIXED THE PART MY CAR STARTED TO SMELL LIKE GASOLINE AND WAS TOO SCARED TO DRIVE IT.THIS COULD HAVE BE AVOIDED IF THEY WOULD HAVE NOT HAD THIS RECALL.

I WAS DRIVING MY VEHICLE UPHILL WHEN I HEARD A STRANGE NOISE COME FROM UNDER THE HOOD. I MANAGED TO PULL INTO THE DRIVEWAY AND PARK AND DIDN'T THINK MUCH ABOUT IT. A FEW HOURS LATER WHEN I TRIED TO START THE CAR, IT WOULD NOT TURN ON. THE ENGINE WOULD CRANK VERY LOUDLY BUT WOULD NEVER TURN OVER. I ASSUMED IT MIGHT BE THE OIL SO I CHANGED IT, FILLED IT WITH GAS SINCE IT WAS A BIT ON THE LOW SIDE, AND FINALLY HAD A NEIGHBOR CHARGE THE BATTERY WITH THEIRS IN CASE IT MIGHT BE THE BATTERY. FROM FEAR THAT I MIGHT FURTHER DAMAGE THE ENGINE I WAITED A WHILE BEFORE TRYING AGAIN. WHEN I DID NOTHING HAD CHANGED. I HAD NO CHOICE BUT TO CALL A MECHANIC AND AFTER HIM HAVING NOT A CLUE WHAT MIGHT BE THE PROBLEM I RESORTED TO HAVING THE CAR TOWED BACK TO THE DEALERSHIP 2 HOURS AWAY IN SANTA MONICA, CA. ONE DAY LATER, I RECEIVED A CALL FROM THE VW DEALERSHIP INFORMING ME THAT MY TIMING CHAIN HAD UNEXPECTEDLY BROKEN AND FURTHER DAMAGED A FEW VALVES/PISTONS/ETC. WHEN I ASKED HOW IT MIGHT'VE HAPPENED THEY DID NOT HAVE AN ANSWER FOR ME BUT INSTEAD TOLD ME IT WOULD COST ME UPWARDS OF $5,000 TO EVEN BEGIN REPARATIONS. AFTER A BIT OF MY OWN RESEARCH ONLINE I DISCOVERED THAT TIMING CHAINS SHOULD USUALLY LAST THE LIFE OF THE CAR AND NEVER BREAK THAT SOON. I ALSO READ THAT VW HAS BEEN SOMEWHAT KNOWN TO HAVE FAULTY TIMING CHAINS AND THAT MY BEST BET WAS TO FILE SOME SORT OF COMPLAINT. I WAS NEVER INFORMED OF HAVING TO GET THE TIMING CHAIN CHECKED NOR WAS I WAS THAT SUCH AN INCIDENT COULD OCCUR. AS A WAY OF HOPEFULLY NOT HAVING TO SPEND NEARLY WHAT THE CAR IS WORTH FOR A DAMAGE NOT INCURRED BY MYSELF I AM FILING THIS COMPLAINT.