2009 VOLKSWAGEN EOS Complaints

I HAVE A EPC LIGHT THAT GOES OFF AND ON AND REDUCES THE POWER AND SPEED TO 10 MPH SOMETIMES NOT ABLE TO GET GOING PLUS ENGINE LIGHT ALSO POPS ON I ALMOST GOT REAR ENDED BECAUSE OF THESE LIGHTS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 15 MPH, THE VEHICLE JERKED BACK AND FORTH AND THE GEAR SHIFT INDICATORS BEGAN TO FLASH. WHEN THE CONTACT PLACED THE VEHICLE INTO PARK AND THEN DRIVE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA, 30122, 770872-0033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

WHILE DRIVING ABS STABILITY CONTROL AND BRAKE LIGHT CAME ON WITH BRAKE LIGHT FLASHING. ECU SCAN IDENTIFIED PROBLEM AS "IMPLAUSIBLE SIGNAL" IN ESP. CLEARED FAULT CODE BUT IT RETURNS IMMEDIATELY WHEN DRIVING. FOUND THERE IS NHDTA RECALL FOR THIS YR/MDL BUT WHEN VIN ENTERED NO RECALL FOUND. WANTED TO LET YOU KNOW THAT I I AM EXPERIENCING THE SAME ISSUE AS REPORTED AND HOPEFULLY YOU WILL TAKE A LOOK AT MY VEHICLE IDENTIFICATION NUMBER AND EXPAND YOUR RECALL AS THIS ISSUE IS ALSO AFFECTING MY VEHICLE. THE CAMPAIGN NUMBER IS 16 V 913.

ABS CONTROLLER FAILURE (STATIONARY) THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL, BUT THE FAILURE RECURRED.*JS

TIMING CHAIN TENSIONER SYSTEM FAILURE I'M REACHING OUT IN REGARDS TO LEGAL ADVICE REGARDING TIMING CHAIN TENSIONER SYSTEM FAILURE ON MY 2009 VOLKSWAGEN EOS. WHILE TRAVELING WITH MY TWO YOUNG SONS FOR THEIR SPRING BREAK, MY CAR COMPLETELY FAILED (WHILE IN-MOTION), PUTTING BOTH MY LIFE AND THE LIVES OF MY TWO CHILDREN IN HARM'S WAY. THE TIME AND RESOURCES SPENT GETTING MY CAR TOWED TO THE MECHANIC, EMOTIONAL TRAUMA/STRESS, AND LOSS IN PRODUCTIVITY HAS BEEN A BLOW FOR MY FAMILY- NOT TO MENTION THE COST TO REPAIR (WHICH I HAVE YET TO RECEIVE THE INVOICE). UPON RESEARCHING THE ISSUE, IT WAS UPSETTING TO LEARN THAT THIS WAS A COMMON PROBLEM FOR VOLKSWAGEN- TO THE POINT WHERE THEY'VE FACED LITIGATION ON NUMEROUS OF FRONTS. THERE ARE ALSO REPORTS WHERE VW ADJUSTED THEIR PRODUCTION/MANUFACTURING PROCESS IN 2012 TO ADDRESS 'SAID ISSUE'. YET VW HAS YET TO DO WHAT'S IN THE BEST INTEREST OF THEIR CONSUMERS THAT OWN MODELS PRIOR TO 2012. I DON'T EXPECT VOLKSWAGEN TO GIVE ME A BRAND NEW CAR, BUT I DO EXPECT THEM TO TAKE RESPONSIBILITY FOR THEIR PRODUCTS. IF THE TIMING CHAIN WAS FAULTY AND THEY WERE WELL AWARE, VW SHOULD BE RESPONSIBLE FOR THE COST. THIS EXPERIENCE HAS EMOTIONALLY TRAUMATIZING FOR MY KIDS AND I ON MULTIPLE FRONTS, AND FOR US TO BE HIT FINANCIALLY IS AN EVEN MORE OF A SLAP IN THE FACE TO MY FAMILY BY THE MANUFACTURE. PLEASE LET ME KNOW IF YOU ARE ABLE TO ASSIST/ADVISE. I LOOK FORWARD TO HEARING FROM YOU - - THANK YOU!!!

DEALER PERFORMED A FREE ABS SOFTWARE & MODULE UPDATE RECALL SERVICE BUT DIDN'T DO A GOOD JOB BECAUSE THE ABS WARNING LIGHT WENT ON AFTER I GOT THE CAR BACK. TURNS OUT THEY ONLY UPDATED THE SOFTWARE AND DIDN'T REPLACE THE MODULE SO THE ABS BRAKES DON'T WORK SINCE THE MODULE CAN'T SUPPORT THE NEW SOFTWARE. DEALER IS NOW TRYING TO CHARGE ME $2,000 TO REPLACE THE MODULE BECAUSE THE VW RECALL WARRANTY ONLY COVERS THE BILL IF THEY WERE ALL DONE ON THE SAME DAY. I STILL DON'T HAVE A WORKING CAR BACK BECAUSE OF IT. THEY KEEP REFERRING ME TO AN EXTENDED WARRANTY THAT I DON'T QUALIFY FOR INSTEAD OF THE PROBLEM AT HAND WHICH IS THAT THEY OFFERED ME A FREE RECALLS SERVICE AND NEVER GOT IT DONE RIGHT. PLEASE HELP ME RESOLVE THIS ISSUE SO I CAN GET MY WORKING CAR BACK. THEY SAID THEY CAN'T EVEN UNDO THE SOFTWARE UPDATE THAT CAUSED THIS ISSUE.

MY 2009 EOS IS UNDER RECALL FOR THE ABS SYSTEM MALFUNCTIONING. I WAS NEVER INFORMED ABOUT THIS. I REPLACED MY BRAKES AS ONE MECHANIC THOUGHT BECAUSE THE ABS BRAKE LIGHT WENT ON - THAT WAS NEEDED. THE ABS LIGHT STILL STAYED ON. LAST WEEK THE ABS LIGHT AND AND ENGINE LIGHT AND BRAKE LIGHT WENT ON AND MY CAR LOST POWER AND CONTROL ON A BUSY HIGHWAY AT NIGHT LEAVING ME ON THE SIDE OF THE RODE IN DANGER AND HAD TO CALL AAA. VW WILL ONLY REPLACE ABS IF A "CERTAIN CODE" SHOWS UP WHICH THEY WILL NOT TELL YOU ABOUT TILL YOU PAY THE 150.00 DIAGNOSTIC FEE- THEN TELL YOU THE VEHICLE THAT HAS BEEN RECALLED IS NOT GOING TO BE REPAIRED FREE OF CHARGE. IN FACT- IT WILL COST 2700.00 TO REPLACE THE ENTIRE ABS SYSTEM - WHICH NEEDS REPLACING- BUT ONLY IF IT ACCEPTS THE COMPUTER UPDATING SYSTEM. WHICH IS BROKEN BECAUSE IT IS A FAULTY ABS. VW ADMITTED THAT IT WAS BECAUSE OF A INCORRECT SOLDER COMPOUND- WHICH CAN CAUSE CRACKING IN THE ENTIRE SYSTEM WHICH CAUSE SUFFICIENT ELECTRICAL POWER TO FLOW. YET- THEY WILL NOT PAY FOR THE ABS CONTROL MODULE TO BE REPLACED???? ONLY THING THEY WILL FIX IS THE COMPUTER UPDATING SYSTEM- WHICH WILL NOT UPDATE IF THE UNIT IS BROKEN- WHICH THEY CAUSED BECAUSE OF A FAULTY UNIT. THEY WILL NOT REPAIR THE ABS UNIT WHICH IS BROKEN BECAUSE OF THE DEFECT??? THIS CAUSED MY CAR TO CRASH INTO A POLE- AND ALSO I HAD TO REPLACE THE ABS UNIT WHICH COSTS 1400.00 - NOW I FIND OUT THIS WAS A RECALL AFTER THE FACT. I WENT TO FORUMS AND FOUND AT LEAST 20 OTHERS WIT THE SAME ISSUE AND THEY ARE NOT COVERED??????? THIS IS NOT OKAY AND I WORK FOR ABC AND WILL MAKE THIS A HUGE DEAL JUST LIKE THE OTHER SCANDAL THEY ARE BARELY RECOVERING FROM- YOU GUYS NEED TO DO SOMETHING. I COULD HAVE DIED AND THEY ARE DOING NOTHING AND NOT COMPENSATING ON MY RECALLED CAR. HOW CAN THIS HAPPEN.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE REVVED UP, BUT FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TENSION BELT AND TIMING CHAIN DETACHED, CAUSING THE ENGINE PISTONS TO SLIDE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

VOLKSWAGEN REFUSED TO REMEDY THE ABS DEFECT WHOSE SYMPTOMS WERE CONSISTENT WITH NHTSA RECALL NUMBER 16V9133. A LETTER TO THE PRESIDENT OF VOLKSWAGEN OF AMERICA IS ENCLOSED. ONLY APOLOGIES, BUT NO SUBSTANTIVE ACTION, RESULTED.

WHEN THE TRANSMISSION GETS HOT, THE TEMPERATURE SENSOR OVERHEATS AND AUTOMATICALLY PUTS THE CAR IN NEUTRAL WHEN YOU TRY AND CHANGE GEARS (FROM DRIVE TO REVERSE). THE DASHBOARD LIGHTS START FLASHING THE TRANSMISSION LIGHTS. THE CAR MUST BE TURNED OFF AND RESTARTED IN HOPE IT WILL WORK AGAIN. THERE WAS A RECALL FOR THIS AND APPARENTLY IT WAS COMPLETED IN 2009. VW TOLD US THEY WILL NOT FIX IT AGAIN.