2009 VOLKSWAGEN EOS Complaints

View complaints related to 2009 VOLKSWAGEN EOS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2009 VOLKSWAGEN EOS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN EOS
    - SPARKS, NV

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SELECTOR MOVED FROM THE DRIVE POSITION INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V330000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,251.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN EOS
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE PARKING, THE GEAR WAS SHIFTED FROM PARK TO REVERSE AND THE TRANSMISSION ABRUPTLY WENT INTO NEUTRAL. IN ADDITION, THE SELECTOR LEVER POSITION INDICATOR LIGHT FLASHED AND THE DEPRESSED BRAKE INDICATOR LIGHT FLASHED. THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN EOS
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. AFTER THE VEHICLE WAS SHIFTED INTO THE REVERSE POSITION, THE VEHICLE FAILED TO MOVE. THE GEAR SELECTOR BOX AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. ON ANOTHER OCCASION, WHILE DRIVING AT A SLOW SPEED, THE VEHICLE LOST POWER AND THE GEAR SHIFT BOX ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE THE TECHNICIANS STATED THAT THE GEAR SHIFT BOX, DUAL CLUTCH, AND TRANSMISSION POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN EOS
    - FORT MYERS, FL

    UPON CLOSING CONVERTIBLE TOP WHILE STATIONARY ON THE SHOULDER OF A DIVIDED ROADWAY, DRIVER'S WINDOW JAMMED HALFWAY AND BECAME INOPERABLE. VW DEALER AND VW REGIONAL OFFICE CONFIRMED THAT THIS WAS A KNOWN MANUFACTURING DEFECT IN WINDOW REGULATORS, AFFECTING ABILITY TO SEE PROPERLY OUT OF VEHICLE. VW PERSONNEL SAID THEY HAD ACTUALLY EXTENDED A WARRANTY BECAUSE OF THIS KNOWN DEFECT -- PROVIDING 100,000 MILES OF COVERAGE. HOWEVER, UPON FURTHER RESEARCH, THEY STATED THAT THE EXTENDED WARRANTY HAD EXPIRED IN 2014 AND WOULD NO LONGER BE HONORED DESPITE THEIR ACKNOWLEDGMENT THAT THIS IS A KNOWN SAFETY ISSUE CAUSED BY A MANUFACTURING DEFECT. THIS FORCED ME TO HAVE THE DEFECT REPAIRED AT EXTREMELY HIGH COST AND MY OWN EXPENSE. THE INVOICE IS ATTACHED, AND I HAVE KEPT THE RUINED PARTS FOR FURTHER DOCUMENTATION IF NEEDED.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN EOS
    - HOUSTON, TX

    THE TRANSMISSION ABRUPTLY GOES INTO NEUTRAL WILE IN FREEWAY.ACCORDING TO A RECALL FROM THE NHTSA, MY CAR HAS EXACTLY THE SAME PROBLEM, A LOSE WIRE IN THE TRANSMISSION. THE DEALER SAYS THE RECALL IS NO LONGER ACTIVE, AND WOULD NOT FIX IT. ?????. THE CAR WILL DO THIS IN BUMPY ROADS.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN EOS
    - STATEN ISLAND, NY

    AT TIMES, THE VEHICLE WILL NOT GO INTO REVERSE. THE GEAR DISPLAY BLINKS AND THE VEHICLE MUST BE SHUT OFF BEFORE BEING ABLE TO EVENTUALLY GO IN REVERSE. I BROUGHT THE VEHICLE INTO A VOLKSWAGEN SERVICE CENTER AND WAS INFORMED OF THE EXTENDED WARRANTY REGARDING THE DSG. HOWEVER, VOLKSWAGEN HAS INFORMED ME THAT SINCE I DID NOT HAVE THE DSG SERVICED AT 40,000 MILES, IT WOULD NOT HONOR THE EXTENDED WARRANTY. I WAS NEVER INFORMED OR THE RECALL AND THE REQUIRED WORK WAS NEVER PERFORMED ON THE VEHICLE DESPITE THE FACT THAT I PURCHASED IT IN OCTOBER 2012.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN EOS
    - CORE, WV

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN EOS
    - SAN JOSE, CA

    ABS, ENGINE FAULT, AND A WHOLE CLUSTER OF LIGHTS CAME ON SUDDENLY WHEN THE BRAKE WAS APPLIED AT A NORMAL RATE OF SPEED (~40MPH), WITH THE WHEELS ALMOST LOCKING UP (UNTIL BRAKE WAS RELEASED). THIS CAUSED A POTENTIALLY EXTREMELY DANGEROUS SITUATION, AND COULD HAVE BEEN MUCH WORSE IF THERE WERE CARS IN THE NEXT LANE, WHICH I HAD TO QUICKLY SWITCH INTO, TO AVOID AN ABRUPT BRAKING BY THE CAR IN FRONT OF ME. THIS APPEARS TO BE A COMMON PROBLEM IN THESE 2009 VW MODELS, AND WE FEEL SHOULD BE INVESTIGATED FURTHER.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN EOS
    - ELKRIDGE, MD

    DRIVING 60 MPH DURING RUSH HOUR TRAFFIC ON HIGHWAY WHEN SUDDENLY ENGINE REVED PRND LIGHTS STARTED BLINKING AND CAR HAD NO POWER. I MANAGED TO GET TO SHOULDER AND THE CAR WOULD DRIVE 20 MPH ON SHOULDER. FASTER THE ENGINE REVED. VW SAYS RECALL ON 2009 EOS DOES NOT INCLUDE MY VIN NUMBER. I COULD HAVE BEEN KILLED IF THE PEOPLE BEHIND ME DIDN'T MANAGE TO AVOID HITTING ME. VW WILL NOT ASSIST ME BECAUSE MY POWER TRAIN WARRANTY RAN OUT AT 100K MILES. MY CAR HAS 103K. I AM CONCERNED THAT MORE CARS WERE INVOLVED IN THE RECALL. FLASH OF DEATH ARTICLE BY ABC NEWS IS EXACTLY WHAT HAPPENED TO ME ON NOV 6 2015. VW SAYS MY CAR IS NOT AFFECTED. I DISAGREE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN EOS
    - DANA POINT, CA

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE VEHICLE DROVE ROUGHLY AND HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE THE FAILURE. ON ANOTHER OCCASION, WHILE AT A STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE ACCELERATOR PEDAL REQUIRED EXCESSIVE FORCE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE