1993 VOLKSWAGEN EUROVAN Complaints

CONSUMER WAS TRAVELING ABOUT 15MPH ON A RESIDENTIAL STREET. SHE HAD THE WINDOW ROLLED UP, AND SHE STARTED FEELING SICK. SHE PULLED OVER AND NOTICED WHITE SMOKE COMING FROM HOOD AREA. CONSUMER WENT TO GET HER HUSBAND, AND WHEN SHE RETURNED VEHICLE WAS IN FLAMES. VEHICLE WAS TOTALED. *AK PRIOR TO THE RECALL THE FUEL LINE FAILED (00V-039). CUSTOMER LATER FOUND OUT THAT THERE WAS A RECALL. *YH

RECALL 00V039000 VW/ FUEL LEAKAGE; VOLKSWAGEN OF AMERICA WILL NOT PAY THE FULL PRICE OF CORRECTING RECALL CAMPAIGN. VOLKSWAGEN WANTS CONSUMER TO PAY OVER $900.00 IN LABOR CHARGES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

A RECALL ON FUEL LINES WAS ISSUED IN MARCH OR APRIL. UP TO THIS DATE VWOA REFUSES TO PERFORM THE REQUIRED FUEL LINE REPLACEMENT. I HAVE HAD TWO APPOINTMENTS WITH A DEALER (AFTER VWOA AUTHORIZED THE REPLACEMENT OVER THE PHONE) AND BOTH TIMES I WAS SENT HOME. THE FIRST TIME THE DEALER CLAIMED THERE WAS NOT RECALL. AFTER VWOA CALLED HIM HE CONSENTED TO PERFORMING THE RECALL. AS I PICKED UP THE VAN I RECEIVED A STATEMENT THAT THE LINES WERE PERFORMING ACCORDING TO WV SPECIFICATIONS. WHEN I CHECKED UNDER THE HOOD I REALIZED THAT THEY HAD NOT CHANGED THE LINES. I BELIEVE THEY WERE FRAUDULENT. WHEN I QUESTIONED THE MANAGER HE CLAIMED THERE WAS NO RECALL. THE SECOND TIME HE CLAIMED HIS FACTORY REP DID NOT AUTHORIZE THE REPAIR. THE VW DEALER IN QUESTION IS LAND VW IN DURHAM, NC. THE SERVICE MANAGER IS DAVE WILCOX. HE SIMPLY REFUSES TO FIX THE FUEL LINES. I BELIEVE VWOA IS TRYING TO COVER UP AND STALL. MY LINES ARE LEAKING BUT NOONE WILL FIX THEM. WHY DOES THE GOVERNMENT NOT ENFORCE MANDATED RECALLS?? HOW LONG WILL IT TAKE BEFORE VW AND THE GOVERNMENT WILL TAKE ACTION? HOW MANY EUROVANS HAVE TO GO UP IN FLAMES. I WANTED THE LINES REPLACED BEFORE I DRIVE THE VAN TO IDAHO FROM NC (WE ARE MOVING) BUT THE DEALER REFUSES. MY NEW ADDRESS IS 2062 CASSIA ST, POCATELLO, ID 83201 (NO PHONE, YET--BUT MY EMAIL REMAINS THE SAME). HOPE I GET THERE W/O AN ENGINE FIRE.

NEVER NOTIFIED OF ANY RECALLS, INCLUDING CURRENT, INCLUDING ONES REPAIRED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

FUEL LEAKAGE IN ENGINE COMPARTMENT DUE TO DEFECTIVE RUBBER FUEL LINE CONNECTORS. REPAIRED TWICE, SECOND REPAIR PAID FOR BY VW. *AK *ML

RECALL 00V039000. NO NOTIFICATION AS REQUIRED. DURING TELEPHONE CALLS, ETC.VW REFUSES TO FIX. *AK

AFTER STOPPING COULD DETECT THE SMELL OF FUEL INSIDE OF VEHICLE, EVEN WITH THE A/C ON. CONSUMER THOUGHT IT WAS A FUEL LINE. *AK

VEHICLE EXPERIENCING FUEL LEAKAGES FROM THE FUEL LINE FIXING. REPAIRS WERE DONE BY A DEALER AT CONSUMER'S COST. PROBLEM IS REOCCURRING, MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL 00V039000 DUE TO VIN. *AK

LEAK AT RETURN LINE AND FUEL MANIFOLD. FUEL DRIPPED ON DISTRIBUTOR LOCADED DIRECTLY BELOW. USED HALON FIRE EXTINGUISHER TO PREVENT FIRE.*AK

THE FUEL LINE LEAKED AS I STARTED THE CAR. I SMELLED GAS, TURNED IT OFF AND INVESTIGATED. FUEL WAS DRIPPING FROM THE FITTING. THE FITTING IS RIGHT ABOVE THE DISTRIBUTOR AND CLOSE TO THE EXHAUST MANIFOLD. A FIRE WAS LIKELY IF I HAD DRIVEN THE VAN. I REPLACED THE LINE, PAID OUT OF POCKET SINCE VW DOES NOT SEE THIS AS A MANUFACTURING DEFECT. I HAVE REPLACED LINE BUT A GAS SMELL PERSISTS AND IS PROBABLY LINKED TO A BAD VAPOR RECOVERY SYSTEM. THIS VEHICLE HAS PROBLEMS WITH FUEL LINES, AS OTHER OWNERS CAN TESTIFY. THERE HAVE ONLY BEEN 10 000 SOLD IN THE US AND A REPORTED 3 HAVE CAUGHT ON FIRE AND I KNOW OF SEVERAL IN CANADA. *AK