2012 VOLKSWAGEN GOLF Complaints

I WAS DRIVING ON I-55 AT APPROX. 60MPH AND THE GLOW PLUG INDICATOR LIGHT BEGAN FLASHING AND THE VEHICLE WENT INTO LIMP MODE. PULLED OFF AT THE NEXT EXIT AND SHUT THE VEHICLE DOWN, AND WAITED A FEW MINUTES. AFTER TURNING THE VEHICLE BACK ON, THE 'CHECK ENGINE' LIGHT WAS ILLUMINATED, HOWEVER I WAS ABLE TO DRIVE HOME (APROX. 3 MILES). HAD VEHICLE TOWED TO DEALERSHIP THE FOLLOWING MORNING, WHERE THE DEALER INDICATED THE HIGH PRESSURE FUEL PUMP FOR THE DIRECT-RAIL FUEL INJECTION SYSTEM HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. THIS WILL REQUIRE A REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP, AND THE ENTIRE FUEL SYSTEM, WHICH IS BEING COVERED BY THE MANUFACTURER UNDER THE DRIVETRAIN WARRANTY.

WHEN STARTING MY GOLF TDI I RECEIVED SEVERAL WARNING MESSAGES ON THE CAR'S INFORMATION SCREEN TO CHECK TURNING LIGHTS, BRAKE LIGHTS, HEADLIGHTS AND RUNNING LIGHTS ON THE RIGHT HAND SIDE OF THE CAR. THE RIGHT HAND HEADLIGHTS, TURN SIGNALS AND BRAKELIGHTS WERE OUT. THE CAUSE OF THE FAULT WAS A MELTED FUSEBOX. THE INTERNAL WIRING OF THE FUSEBOX OVERHEATED AND MELTED THE PLASTIC OF THE BOX AND THE PLASTIC OF THE FUSE WITHOUT BREAKING THE CIRCUIT. ACCORDING TO MY REPAIR SHOP, THIS IS A DESIGN FLAW AFFLICTING AS MANY AS ONE MILLION VWS OF VARIOUS YEARS. I SAW THAT VW HAS INITIATED RECALLS FOR THIS PROBLEM WITH OTHER MODELS, BUT NOT THE GOLF OR GOLF TDIS. THIS FAULT CAN CAUSE THE VEHICLE TO LOSE PARTIAL OR TOTAL HEADLIGHTS AND TURN SIGNALS, CREATING A SIGNIFICANT SAFETY HAZARD FOR DRIVERS AND OTHER VEHICLES. *TR

2012 VW GOLF TDI (DIESEL) VEHICLE BEGAN LOSING POWER ON ACCELERATION FROM A STOPLIGHT AND BEGAN CLICKING. CHECK ENGINE AND GLOW PLUG LIGHTS FLASHED. POWER WAS REDUCED TO 15% AND LIMPED TO SHOULDER. SHUT OFF ENGINE AND ATTEMPTED RESTART. ENGINE TURNED OVER BUT NO IGNITION. TOWED TO DEALER WHO CONFIRMED THAT HIGH PRESSURE FUEL PUMP HAD FAILED. DEALER REPLACED HIGH PRESSURE FUEL PUMP, TANK PUMP, HIGH PRESSURE FUEL LINES, FUEL RAIL WITH BOTH SENSORS, ALL INJECTORS, FUEL RETURN LINES, FUEL FILTER, AND AUX FUEL PUMP. TANK AND FUEL LINES WERE FLUSHED AND CLEANED. ALL REPAIRS DONE UNDER VW 60K POWERTRAIN WARRANTY. *TR

DRIVING IN STOP AND GO TRAFFIC ON HIGHWAY WHEN GLOW PLUG ICON ON DASH STARTED TO BLINK, LOST SIGNIFICANT ENGINE POWER. PULLED OVER AND RESTARTED WITH NOTHING ON DASH. QUICKLY, GLOW PLUG ICON STARTED BLINKING AGAIN, ALONG WITH A SOLID MOTOR ICON ON DASH. DROVE TO DEALERSHIP WITH 40MPH MAX POWER, AND AFTER TURNING CAR OFF, TECHNICIAN COULD NOT TURN CAR BACK ON. HIGH PRESSURE FUEL PUMP FAILED AND SENT METAL SHARDS INTO FUEL SYSTEM, DESTROYING THE ENTIRE FUEL SYSTEM. TECH SAYS HE'S SEEN 6 TDI WITH SAME ISSUE RECENTLY. VW IS COVERING 100% OF COST. *TR

TL- THE CONTACT OWNS A 2012 VOLKSWAGEN GOLF TDI. THE CONTACT STATED THAT ON EXTREMELY COLD CONDITIONS THE VEHICLE FAILED TO START. AFTER MULTIPLE ATTEMPTS THE VEHICLE WAS SUCCESSFULLY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT WATER BUILDS UP IN THE AIR INTER COOLER CAUSING THE ENGINE TO HYDRO LOCK, THE CONTACT COULD HAVE TO PAY FOR A COLD WEATHER INTER COOLER TO PROPERLY REPAIR THE VEHICLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 MILES. AZ *TR

FIRST INCIDENT WAS 1/06/14. MY WIFE WAS A WEEK OVER HER DELIVERY DATE TRIED TO START THE CAR AND IT TRIED TO TURN OVER BUT WOULDN'T START. EVENTUALLY CALLED DEALER WHO HAD HER TOW IT IN TO THEM. THE DEALER INFORMED HER OF MOISTURE IN INTERCOOLER PIPE WHICH THEY BLEW OUT WITH AN AIR HOSE AND CHARGED HER $48 (THEY SAID IT IS NORMALLY ABOUT $150). THEY INFORMED HER IT WAS DUE TO DRIVING SHORT DISTANCES & THE COLD WEATHER; THAT DIESELS NEEDED TO BE DRIVEN LONG DISTANCE ONLY. THE 2ND INCIDENT WAS 1/30/14. MY WIFE & NEWBORN WERE RUNNING ERRANDS IN TOWN WHEN THE CAR ENGINE MALFUNCTION LIGHT CAME ON & SHE PULLED OVER TO CHECK ON IT. THE CAR THEN WOULD NOT START & AGAIN HAD TO BE TOWED TO DEALER. THIS TIME THEY PULLED A BIG CHUNK OF ICE FROM INTER-COOLER PIPE AND SAID THE INTER-COOLER HAD TO BE REPLACED & COLD WEATHER KIT INSTALLED (EST. $1100). A QUICK SEARCH ON-LINE SHOWS THIS IS NOT A NEW PROBLEM & VW HAS BEEN AWARE OF IT ON NORTH AMERICAN DIESELS FOR SEVERAL YEARS YET THEY HAVE FAILED TO INFORM NEW BUYERS OR FIX THE PROBLEM. ALSO MANY OWNERS WHO HAVE GOTTEN VW'S "FIX" (COLD WEATHER KIT) SAY IT HAS NOT SOLVED THE PROBLEM. IF WE HAD KNOW THEIR DIESELS COULD NOT BE DRIVEN IN THE WINTER OR FOR SHORT DISTANCES WE DEFINITELY WOULD NOT HAVE BOUGHT ONE. LEAVING ANY ONE STRANDED IN THE WINTER IS BAD BUT LEAVING MY VERY PREGNANT WIFE & MY NEWBORN BABY IS SOMETHING I CAN'T PUT UP WITH. BECAUSE VW DOESN'T ADMIT TO HAVING A DESIGN FLAW I AM GOING TO HAVE TO FOOT THE BILL FOR SOMETHING I HAVE NOW CONTROL OVER BUT VW DOES. ON TOP OF THAT I MAY HAVE THE SAME PROBLEM WITHIN A WEEK DUE TO AN UNFORESEEN EVENT CALLED "WINTER" IF THEIR FIX DOESN'T WORK. IF KNOWING YOU HAVE A DESIGN FLAW IN YOUR VEHICLES THAT LEAVES OWNERS STRANDED AT THE WORST POSSIBLE TIME (WINTER) DOES NOT CONSTITUTE A SAFETY ISSUE & DESERVE IMMEDIATE ATTENTION&ACCOUNTABILITY IF NOT A RECALL THEN I'M NOT SURE WHAT DOES. *TR

VEHICLE STALLED ON STREET AT STOP SIGN. WAS UNABLE TO RESTART THE CAR AFTER MULTIPLE ATTEMPTS. VEHICLE WAS REPAIRED; HIGH PRESSURE FUEL PUMP FAILED. METAL SHARDS CONTAMINATED FUEL RAIL, FUEL TANK, AND OTHER SYSTEMS.

GLOW PLUG AND CHECK ENGINE INDICATOR APPEARED WHILE DRIVING APPROXIMATELY 45 MPH IN VICINITY OF THE M-10 FREEWAY IN DETROIT, MI. VEHICLE POWER UNEXPECTEDLY CUT OUT, FORCING ME TO MANEUVER OFF OF THE ROAD AT A SPEED LOWER THAN SURROUNDING TRAFFIC. I PICKED UP THE VEHICLE ON 19 AUG FROM THE DEALER AND EXPERIENCED AN IDENTICAL PROBLEM IN VICINITY OF 9 MILE ROAD AND MIDDLEBELT IN FARMINGTON HILLS, MI. VW LATER INFORMED ME THAT THE PROBLEM WAS ASSOCIATED WITH A FAILURE OF THE HIGH PRESSURE FUEL PUMP. *TT

THIS CAR WAS INVOLVED IN A VEHICLE CRASH. IMPACT WAS TO THE DRIVER'S SIDE PRIMARILY TO THE DOOR AND FRONT END. DESPITE THE SEVERITY OF THE IMPACT, NO AIR BAGS DEPLOYED FROM THE DRIVER'S SIDE OR THE STEERING WHEEL. I SUSTAINED AN INJURY TO THE SHOULDER AND AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. *TR

CAR PURCHASED NOVEMBER 2011. AUGUST 29, 2012 (MUCH <10,000 MILES) REPORTED ROUGH SHIFTING OF AUTOMATIC TRANSMISSION TO VOLKSWAGEN OF ALEXANDRIA. TOLD THAT EXPERIENCE WAS NORMAL. TRUSTED MECHANIC AND USED VEHICLE. MARCH 18, 2013--COMPLETE TRANSMISSION FAILURE WHILE DRIVING IN A PARKING LOT. ENGINE SHUT OFF WHILE MOVING AND ABRUPTLY BROUGHT CAR TO A STOP. THIS IS THE SAME PROBLEM THAT PROMPTED RECALLS FOR THIS CAR IN AUSTRALIA, CHINA, AND JAPAN. BROUGHT INTO VOLKSWAGEN OF ALEXANDRIA AND TOLD PROBLEM WAS RELATED TO COMPUTER ERRORS CONTROLLING TRANSMISSION. JULY 10, 2013--(@15,000 MILES) CAR LOSES REASONABLE AMOUNT OF POWER, MAKES GRINDING NOISE, ENGINE LIGHT APPEARS. BLOCKS FROM VOLKSWAGEN OF ALEXANDRIA. JUST ABLE TO MAKE IT IN. TECHNICIANS REPORT THAT A NUMBER OF FAULTS WERE REPORTED AND HAVE CONTACTED VW OF AMERICA TO ADVISE WHAT TO DO NEXT. ULTIMATELY THEY DECIDE THAT THE MECHATRONICS UNIT (PART OF TRANSMISSION) SHOULD BE REPLACED BUT WILL NOT BE AVAILABLE SOON. ALEXANDRIA VOLKSWAGEN ADVISES ME TO TAKE THE VEHICLE BACK INTO MY POSESSION AND DRIVE IT AS IS UNTIL THE PART ARRIVES. THEY CLAIMED IT TO BE JUST A NOISE ISSUE. I OBJECT AND HAVE TO POINT OUT THE COMPLAINT ABOUT SEVERE LACK OF POWER AND PREVIOUS COMPLETE ENGINE/TRANSMISSION FAILURE (WHICH THEY CLAIMED TO BE UNRELATED). AFTER COMPLAINT TOLD I COULD RENT A CAR. FINALLY ABLE TO COMPLAIN MY WAY INTO A LOANER. I HAVE READ ABOUT THIS TACTIC FOR WAYS AROUND LEMON LAW LIABILITY. WAS ADVISED TO REPORT IT HERE. *TR