2018 VOLKSWAGEN GOLF Complaints

View complaints related to 2018 VOLKSWAGEN GOLF. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2018 VOLKSWAGEN GOLF. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 VOLKSWAGEN GOLF R
    - Lake Oswego, OR

    When driving the car it occasionally slips into neutral when it should be making the 1st to 2nd shift. Happens rarely; about 12-15 times in 60K miles. More common after filling up with gas, but has happened at other times. Very dangerous as one pulls out to merge into traffic to have the car do this when trying to accelerate. Acceleration is moderate and not flooring it when this happens. I know of 3-4 others on VW forum reporting the same issue. Again, this is potentially DANGEROUS.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF R
    - REDMOND, WA

    Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped out of gear into neutral when pulling away from a stop. Note that the shifter was not moved and did not move - but the transmission pops out of gear. Every time this has been when pulling pretty gently away from a stop sign or intersection.. It has happened both when the car was cold, and also after driving 15 miles. Yesterday was a highly dangerous situation - I was making a left turn out of a gas station across 4 lanes of traffic, and when it dropped to neutral was left rolling across the lanes with revs up and in neutral gear unable to accelerate. This was when it occurred to me that this could cause serious injury or death. I asked about this behavior on a VW owners forum, and so far have one response from another owner saying the same thing has happened to him 15-20 times (also a 2018 R) and his dealer says is "normal". I've not talked to my dealer yet. So does not appear to be unique to me. - No warning indicators - Not taken to dealer yet - Component - dual clutch automatic transmission (DSG) - Safety - Highly dangerous loss of gear/ability to accelerate out of path of oncoming traffic. - Available for inspection on request

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF SPORTWAGEN
    - Herndon, VA

    The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF SPORTWAGEN
    - Los Angeles, CA

    When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15 mph the transmission disconnects and the car coasts normally again. This has happened consistently since the car was delivered and after taking the car to two separate dealers for investigation was assured that it's part of the normal operation of the transmission. I believe the rapid deceleration when unexpected can be a safety hazard as cars following behind will not see any brake lights to warn them that my vehicle is slowing.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF
    - NORTHRIDGE, CA

    TRIM ON CENTER CONSOLE ABOVE SHIFTER AND BELOW CENTER CUBBY IS RAZOR SHARP AND HAS CUT MY HAND DEEPLY TWICE WHILE PARKED AND CLEANING INTERIOR SINCE PURCHASING THE CAR.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF ALLTRACK
    - WINCHESTER, MA

    AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGES WITHOUT CAUSE OR WARNING. AT BOTH SLOW AND MODERATE SPEEDS WITH NO OBSTACLE IN FRONT OF CAR. RISK OF CAUSING A REAR-END ACCIDENT VERY HIGH. DEALERSHIP RAN DIAGNOSTIC AND FOUND NOTHING. RECOMMENDS DISABLING SYSTEM IF ISSUE PERSISTS.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF
    - HOUSTON, TX

    RIGHT FRONT (PASSENGER) SIDE HAS A VERY LOUD CONSISTENT RATTLING NOISE AT AROUND 2000-3500 ENGINE RPM RANGE. READING ALONE AND CONFIRMING WITH OTHER OWNERS OF THE SAME VEHICLE, IT IS A LOOSE FUEL LINE GOING UNDER THE FRONT PASSENGER SIDE RATTLING AGAINST THE CHASSIS. COULD BE A HIGH RISK, NOT SURE, CHECK AND ADVISE.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF
    - SILVER SPRING, MD

    SO WHAT HAPPEN WAS EVER SINCE I GOT MY 2018 GOLF GTI AUTOBAHN DSG, I'VE EXPERIENCED ISSUES WITH THE TRANSMISSION, IT JERKS WHEN SLOWING DOWN FROM 2ND GEAR TO FIRST AND SOMETIMES FROM 4TH THROUGH 1ST. I TOOK IN THE CAR TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG I TOOK IT TO THEM MULTIPLE TIMES AND THEY STILL SAID NOTHING IS WRONG HOWEVER I HAVE SHOWED THEM PROOF THAT THERE IS SOMETHING WRONG WITH THE CAR, I HAVE A SCANNER TOOL AND IT SHOWS THAT I HAVE MULTIPLE CODES FOR TRANSMISSION AND OTHER STUFF AS WELL. THE CAR HAS 7600 MILES WHICH IS BASICALLY BRAND NEW CONSIDERING ITS 2YRS OLD. ALSO WHEN REVERSING THE TRANSMISSION MAY DISENGAGE REPEATEDLY, THIS HAPPENS MOSTLY WHEN REVERSING ON AN INCLINE, HOWEVER THE INCLINE IS AS LITTLE AS 1.5-2%.THE LANE DEPARTURE KEEP FEATURE IS DANGEROUS, LET ME EXPLAIN WHY. WHEN DRIVING ON A ROAD THAT DOESN'T HAVE VISIBLE LINES THE SYSTEM MAY JERK THE STEERING WHEEL HARD TO ONE SIDE DEPENDING ON ROAD CONDITIONS, IF A DRIVER DOESN'T HAVE A GOOD GRIP OF THE STEERING WHEEL, THERE IS A HIGH RISK OF A CRASH. THE SUSPENSION IN THIS CAR IS AMAZING BUT WHEN IT WAS NEW, NOW IT FEELS LIKE THE CAR HAS NO STABILITY AND DOES NOT ABSORB BUMPS IN THE ROAD.MY 2013 TOYOTA COROLLA LE DOES A BETTER JOB AT ABSORBING BUMPS THAN MY 2018 GTI WITH ADAPTIVE DAMPENING. MY CAR USED TO FEEL LIKE A SUPER EXPENSIVE MERCEDES-BENZ OR BMW WHEN IT CAME TO SUSPENSION COMFORT BUT NOW ITS JUST NOT THE SAME AT ALL.SO THE OTHER DAY THIS CRAZY DRIVER SLAMMED ON HIS/HERS BRAKES AND THE AUTOMATIC BRAKING SYSTEM ENGAGED WHICH IS GOOD CAUSE NO ACCIDENTS HAPPENED, HOWEVER THE CAR HAD A HARD TIME ACCELERATING AFTER, IT FELT LIKE THE FRONT BRAKES WERE STILL ENGAGED, BUT AFTER 1 LONG MINUTE THE CAR STARTED MOVING AGAIN NORMALLY UNTIL YOU TRY TO REVERSE AND THEN IT STARTED JERKING REPEATEDLY WHILE GOING IN REVERSE.THIS CAR NEEDS TO BE RECALLED ESPECIALLY THE 6 SPEED DSG TRANSMISSION

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF
    - MENIFEE, CA

    COOLANT LEAK NOTICED UNDERNEAT THE ENGINE. IT RUN DOWN TO THE OIL PAN DRIPPING ON THE DRIVE WAY. TOOK THE CAR TO THE DEALERSHIP FOR DIAGNOSIS. THEY SAID LEAK IS COMING FROM THE THERMOSTAT HOUSING. MILEAGE IS NOW 73700. VW POWERTRAIN WARRANTY COVERS UP TO 72000.

    Source: NHTSA WEB SITE
  • 2018 VOLKSWAGEN GOLF SPORTWAGEN
    - AUBURNDALE, MA

    TRIM SURROUNDING SHIFT CONSOLE IS MADE OF BRITTLE METAL THAT TEARS AT FOLD AND THEN LACERATES DRIVER OR PASSENGER WHEN THEY REACH INTO CENTER CUBBY.

    Source: NHTSA WEB SITE