2019 VOLKSWAGEN GOLF Complaints

View complaints related to 2019 VOLKSWAGEN GOLF. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2019 VOLKSWAGEN GOLF. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 VOLKSWAGEN GOLF
    - WEST COVINA, CA

    TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. THE CONTACT PURCHASED THE VEHICLE A FEW DAYS AGO. WHILE DRIVING, THE VEHICLE STALLED TWICE WITHOUT WARNING. THE CONTACT ACTIVATED THE ECO AND NORMAL MODES, BUT THE VEHICLE FAILED TO START. THE CONTACT ALSO DEPRESSED THE ACCELERATOR PEDAL TO SEE IF THE VEHICLE WOULD START, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO MANUALLY START THE VEHICLE WITH THE KEY AND WAS ABLE TO DRIVE. THE CONTACT CALLED NORM REEVES VOLKSWAGEN SUPERSTORE (20 AUTO CENTER DR, IRVINE, CA 92618, (949) 830-7300) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT OR TAKE THE VEHICLE TO A LOCAL DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 320.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 VOLKSWAGEN GOLF
    - PLAYA VISTA, CA

    TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING IN FIRST AND SECOND GEARS, THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND ALSO OCCURRED WHILE THE TRANSMISSION WAS NOT IN GEAR WITH THE CLUTCH PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190719047. THE CONTACT INDICATED THAT THE FAILURES WERE RELATED TO NHTSA INVESTIGATION NUMBER: DP19-003. THE FAILURE MILEAGE WAS 100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 VOLKSWAGEN GOLF
    - CHARLESTON, SC

    TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING FREQUENTLY AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CLUTCH ENGAGED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOW COUNTRY VOLKSWAGEN (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464, (843) 881-8555) WHO STATED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS INVALID.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 VOLKSWAGEN GOLF
    - FULTON, MD

    PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN GOLF
    - RIVERSIDE, CA

    TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 VOLKSWAGEN GOLF
    - CREVE COEUR, MO

    TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING 5-15 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, MANUALLY RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO SUNTRUP VOLKSWAGEN (6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 VOLKSWAGEN GOLF
    - WESTMINSTER, CA

    TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCKENNA VOLKSWAGEN (18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 355-5733), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 VOLKSWAGEN GOLF
    - MATTHEWS, NC

    2019 VW GTI RABBIT EDITION 6SPD MANUAL. INTERMITTENTLY, WHEN APPROACHING A STOP LIGHT OR TRAFFIC STOPPING, THE CAR IN NEUTRAL, OR WITH THE CLUTCH FULLY DEPRESSED, THE ENGINE WILL STALL. THE CAR WILL RESTART. SOMETIMES AFTER THIS HAPPENS, THE CAR WILL HAVE A STRANGE EXHAUST SOUND THAT REMINDS ME OF A CAR THAT IS RUNNING ON NOT ALL OF THE CYLINDERS, OR HAS AN AFTERMARKET CAMSHAFT. IF THE CAR IS SHUT OFF FOR A SHORT PERIOD OF TIME AND THEN RESTARTED, THIS EXHAUST SOUND WILL DISAPPEAR. WHEN THE CAR STALLS, ALL POWER STEERING ASSIST CEASES. THIS STALLING ONLY SEEMS TO HAPPEN WHILE STOPPING AND IS RANDOM. SOME DAYS, IT WILL DO IT 4-5 TIMES IN A 11 MILE TRIP AND SOME DAYS, NOT AT ALL.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN GOLF
    - ATLANTA, GA

    I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.

    Source: NHTSA WEB SITE
  • 2019 VOLKSWAGEN GOLF SPORTWAGEN
    - ODENTON, MD

    THE MOTOR COMPLETELY SHUTS OFF UNEXPECTEDLY WHILE THE CAR IS IN MOTION. SOMETIMES THERE WILL BE A LOSS PF ENGINE POWER AND A 'STUTTERING' AND JERKING JUST BEFORE THE STALL OCCURS, BUT NOT ALWAYS. AT FASTER SPEEDS THERE IS A HARD THUMP AND SUDDEN DECELERATION. MY CAR HAS STALLED 14 TIMES WHILE IN MOTION AT SPEEDS FROM 20 MPH TO 60 MPH SINCE I STARTED COUNTING (THERE HAVE BEEN MORE STALLS THAN THIS). THE CAR ALSO NOW STALLS AT STOP LIGHTS, STOP SIGNS, OR SIMPLY WHILE IDLING IN NEUTRAL (I HAVE VIDEO OF THE MOTOR SHUTTING OFF). THE ISSUE FIRST APPEARED AT ABOUT 310 MILES ON THE ODOMETER ON 19 AUGUST 2019. THE CAR NOW HAS ONLY 372 MILES ON IT. ALL STALLS HAVE OCCURRED WHILE CAR WAS BEING DRIVEN IN A STRAIGHT LINE, ON BOTH LOCAL ROADS AND A STATE ROUTE HIGHWAY. THE CHECK ENGINE LIGHT DOES NOT COME ON WHEN THESE STALLS OCCUR. THERE HAVE BEEN THREE NEAR-ACCIDENTS SINCE THE PROBLEM OCCURRED. CAR WAS PURCHASED 29 JULY 2019, VEHICLE HAD 122 MILES ON IT FROM DELIVERY FROM A PENNSYLVANIA DEALER TO MY DEALER IN MARYLAND.

    Source: NHTSA WEB SITE