2022 VOLKSWAGEN ID.4 Complaints

PRIMARY SAFETY DEFECT — SUDDEN STOP IN ACTIVE TRAFFIC: The vehicle suffers from severe, uncommanded electrical/drive-system shutdowns. While driving in live traffic, the ID.4 panics, flashes error alerts on the display, and abruptly stops within seconds. This sudden, violent stopping in active lanes creates an extreme safety hazard, leaving the EV dead in traffic with no warning and creating an immediate, severe risk of high-speed rear-end collisions, loss of control, and serious occupant injury. SECONDARY SAFETY DEFECT — ELECTRICAL & CHARGING SYSTEM FAILURE: Immediately upon picking up the EV post-warranty service on Aug 31, 2026, the dash displayed persistent error messages: "Your Charging Socket is not working." A VW Master Tech/Engineer at the dealership evaluated the vehicle, witnessed the failure, and explicitly warned that driving long distances poses a severe risk of complete vehicle disablement and becoming stranded on public roads due to total charging failure.REPAIR HISTORY & DAYS OUT OF SERVICE (OOS): The safety issues first occurred around Feb 2025 (towed to dealer). Since then, I returned the EV to the authorized dealer (Jim Ellis VW Kennesaw) at least 5 separate times for the same unresolved flaws. The vehicle has been OOS for warranty repairs for over 90 cumulative days, including 60+ continuous days during the last visit. Dealer diagnostic logs confirm central control unit (CCU) replacements and extensive electrical repairs, yet the hazardous conditions remain uncorrected. MANUFACTURER RESPONSE: VW Group of America acknowledged this history under cases 07530936, 07526164, 07386099, 07334984, and 07709898. VW offered a $4.5k cash settlement, which I rejected as insufficient to address the extreme safety risks. VW has since refused a repurchase, ended negotiations, and closed the case without resolving the defect. This EV is dangerous and unroadworthy. My family and I have lost all confidence in this car.

This July (2026) I found the power steering to fail on two separate hot days, a similar issue also occurred in July of 2025. Using an OBDII reader it appears that it may have been related to a torque sensor.

The issues I am having are exactly the ones that were subject to an earlier recall. NHTSA: 24V344 and Volkswagen 919A. From the text of that recall: "Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer inforation or loss of rearview camera image. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility." Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash." These symptoms are recurring in my vehicle and I have video documentation. Volkswagen is refusing to deal with me because "their diagnostic tools do not show any error message."

What happened: On XXX at approximately 6:49 PM, shortly after departing, the vehicle displayed error and warning messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour near the intersection at approximately [XXX] , during rush hour traffic. The vehicle recovered without mechanical intervention. This is the third occurrence of this failure mode within approximately 90 days. Safety risk: Loss of propulsion at or near a major intersection during rush hour traffic created a severe collision risk to vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour in high-density traffic conditions. Dealer/manufacturer confirmation: The vehicle was brought to Deel Volkswagen, Miami, FL on XXX and is currently under active diagnostic evaluation. This is the third reported occurrence of the same failure mode. A related drive error was previously documented at a XXX dealer service visit. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Error and warning messages appeared on the vehicle display immediately prior to loss of drive mode. Identical failure modes were previously documented on 02/23/2026 and 05/11/2026. The vehicle has a history of repeated software campaigns and recalls including 97HB, 919A, 57J5, and 57J9 suggesting a pattern of unresolved electrical and software nonconformities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System: Electrical system / electric drive control system. Available for inspection upon request. What happened: On XXX at approximately 5:45 PM, shortly after departing, the vehicle displayed error and warning messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour at approximately [XXX] . The vehicle recovered without mechanical intervention. This is the second occurrence of this failure mode. Safety risk: Loss of propulsion in active traffic created an immediate collision risk to the vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour. Dealer/manufacturer confirmation: The failure was reported to Deel Volkswagen, Miami, FL. The vehicle was subsequently brought in for service on XXX, currently under active diagnostic evaluation at Deel Volkswagen for this and a third occurrence of the same failure mode. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Error and warning messages appeared on the vehicle display immediately prior to loss of drive mode. This failure mode had previously occurred on XXX at approximately [XXX] under materially identical circumstances. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System: Electrical system / electric drive control system. Available for inspection upon request. What happened: On XXX at approximately 3:43 PM, shortly after departing, the vehicle displayed electrical system warning and error messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour at approximately [XXX] . The vehicle recovered without mechanical intervention. Safety risk: Loss of propulsion in active traffic created an immediate collision risk to the vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour. Dealer/manufacturer confirmation: The failure was reported to Deel Volkswagen, Miami, FL. A related drive error service visit occurred on XXX at the same dealership. The vehicle is currently in service at Deel Volkswagen as of XXX for diagnosis of recurring power loss events. Dealer has confirmed the vehicle is under active diagnostic evaluation. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Warning and error messages appeared on the vehicle display immediately prior to the loss of drive mode. History of prior software campaigns (97HB, OTA 3.2.12, OUE7 3.8.11) and Recall 919A (instrument panel display malfunction) suggest a recurring underlying electrical/software fault. A drive error warning was documented at a XXX dealer service visit prior to this event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 5 separate occasions the vehicle locked up the brakes while at highway speeds. Nothing around to trigger any systems

I brought my car to the Volkswagen garage because there was a problem with the software, mainly the GPS was off. The location shown was 1 mile away. After 10 days in the garage, I asked if I could take it back and the case remained open because the problem was not resolved. I was pulling back my car in front of the house to unload groceries and it did not stop, damaged the garage door. Several people complained about this problem on the web, when the car is in reverse, and it seems that a software update can fix it.

At 43k miles, 90F outside temps, battery SOC at 20%, charged the car at a fast charger getting 140kw. Daytime Running Lights, DRL, were on. After the charging session was over at 80%, the driver's side DRL went and stayed dim. Dealership replaced the entire headlight under warranty. At 77k miles, 94F outside temps, battery SOC at 20%, using a fast charger and getting 145kw with DRL left on. After the charging session was over at 80%, the passenger's DRL went and stayed dim. I normally turn off the DRL and forgot this one time.

The front wheel assembly detached from the vehicle while I was driving. The vehicle is a Volkswagen ID.4 currently under lease. Prior to the incident, the vehicle had multiple wheel alignment services performed by an authorized Volkswagen dealership on May 24, 2025 and August 11, 2025. After the wheel detached on February 1st, 2026, the vehicle was towed and repaired by an independent repair shop. The vehicle and repaired wheel assembly may still be available for inspection if requested. The wheel detached while the vehicle was traveling on a public street, which caused an immediate loss of control and created a serious risk of collision and injury to myself and other road users. The vehicle could not be driven and required a tow. A police officer assisted at the scene in arranging a tow truck because the vehicle was immobilized.