2015 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HAD TO CONSTANTLY PRESS THE START BUTTON IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WERE RIPPLES IN THE CHARGING SYSTEM, LEAKAGE IN THE TRANSMISSION, AND LEAKAGE FROM THE TURBO THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHUTTER GRILL NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT VW REFUSED TO ACCEPT ANOTHER INDEPENDENT MECHANICS DIAGNOSE AND TO DARK VW SLATES NOT HAPPENING. DEFECT TIRES, WINDOWS, SMELL FROM HEATER DETECT SHOCKS, SHUTS. RADIO GETS HOT, VW WAS TOLD SHUTTER GNULL BUT CANNOT DIAGNOISE THE PROBLEM AND STARTING PROBLEM AND KEY SYSTEM VW HEADQUARTERS HAVE BEEN MADE AWARE OF ALL ISSUES. TO DATE CAR WILL NOT START NUMEROUS TIMES. CONSUMER TURBO, NOISE IN THE ENGINE, LEAKS, VW FAILED TO DIAGNOISE/ OUTSIDE MECHANIC DIAGNOSE IT. *JB

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHEN THE HIGH BEAM HEADLIGHTS WERE ACTIVATED, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS POWERED OFF WITH THE WINDOWS ROLLED DOWN, THE CONTACT REACHED INTO THE VEHICLE AND THE WINDOW ROLLED UP AND SQUEEZED THE CONTACT. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 160250974. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 *TT*JB

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND FAILED TO RELEASE OR TURN BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-8344) WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS CAUSES THE CAR NOT TO TURN OFF IN SOME INSTANCES.

PUTTING A NEW BATTERY IN EVERY MONTH START PUSH START BUTTON WILL NOT WORK AIRBAG LIGHT OFF AND ON FRONT HEADLIGHTS PARKING LIGHTS BLOW EVERY 2 WEEKS

THE MAJOR PROBLEM OCCURRED SHORTLY AFTER MY 30,000 MILE CHECK UP, WHEN MY KEY GOT STUCK IN THE IGNITION, AND I COULD NOT TURN THE CAR OFF. I AM AWARE THIS PROBLEM DATES BACK TO AS EARLY AS 2012. I IMMEDIATELY CONTACTED VW CUSTOMER CARE SINCE I WAS AT APPROXIMATELY 36,400 MILES TO SEE IF THEY WOULD ASSIST IN REPLACING THIS PART. IN ADDITION, I WAS CHARGED 153.63 FOR THE DIAGNOSIS. MIDDAY ON SEPTEMBER 21, 2018, I RECEIVED A CALL FROM CUSTOMER CARE DENYING MY CLAIM COMPLETELY. I AM AWARE THAT THIS IS AN ONGOING PROBLEM, AND SHOULD BE UNDER A RECALL STATUS. I WAS ALSO INFORMED THAT VW HAS UPDATED THEIR IGNITION SWITCH (REPLACED WITH AN UPDATED MODEL NUMBER) SO THE REPLACEMENT PART WILL NOT CAUSE PROBLEMS. I FEEL LIKE THIS WAS A PLOY TO GET ME TO GO TO THE VW DEALERSHIP, SO THEY MAY CONTINUE TO PROFIT OVER THEIR PAST MISTAKES. I BELIEVE I HAVE PAID FOR SOMETHING THAT SHOULD BE COVERED UNDER A RECALL OR EXTENDED WARRANTY. IN ADDITION, I HAD THE BATTERY FAIL AT THE 36,000 MILE MARK AS WELL. I FEEL THAT I HAVE HAD MORE TROUBLE WITH THIS NEW CAR THAN ANY OTHER CAR I HAVE OWNED IN THE PAST, AND I AM NOT REALLY THRILLED AS A FIRST TIME VW OWNER. *JS *JS THE CONSUMER STATED THERE WAS A RECALL ISSUED FOR THIS PARTICULAR FAILURE. DUE TO THE VIN, THIS VEHICLE WAS NOT INCLUDED ON THE RECALL. *JS

1) DRIVER'S SIDE FRONT SEAT BELT BECAME PROBLEMATIC TO CLICK INTO THE RECEIVER, OFTEN WHEN INSERTING THE BUCKLE INTO THE RECEIVER, IT WOULD BOUNCE BACK OUT AS IF BEING EJECTED 3-6 TIMES BEFORE LATCHING. DEALER EXAMINED, ACKNOWLEDGED SOMETHING WASN'T RIGHT AND RECOMMENDED REPLACEMENT OF THE RECEIVER. 2) DRIVER'S SIDE FRONT SEAT BEGAN EXHIBITING SLIGHT ROCK AND CLICK DURING ACCELERATION AND DECELERATION. DEALER RECOMMENDED REPLACING THE SEAT FRAME.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHETHER THE VEHICLE WAS PARKED OR BEING DRIVEN, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO LAKELAND VOLKSWAGEN (209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V672000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

MY VEHICLE IS DISPLAYING THE EXACT DEFECT DESCRIBED IN NHTSA RECALL NUMBER 15V627000 FOR VOLKSWAGEN'S 2015 JETTA. MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2014, WHICH FALLS WITHIN THE RECALL TIME FRAME. HOWEVER, THE MANUFACTURE REFUSES TO MAKE REPAIRS BECAUSE THEY HAVE NOT INCLUDED MY CAR'S VIN NUMBER IN THE NHTSA RECALL. THIS ISSUE CAN BE OBSERVED WHEN THE VEHICLE IS IN MOTION, AND WHEN IT IS STATIONARY. IT HAS OCCURRED IN SITUATIONS WHERE THE VEHICLE IS ON A CITY STREET AND ON A HIGHWAY AS WELL AS TURNING. I DON'T KNOW WHAT ELSE TO DO AT THIS POINT, I JUST WANT MY VEHICLE TO BE SAFE. THANK YOU.