2009 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE CONTACT ATTEMPTED TO ACCESS THE BRAKE PEDAL AND THE VEHICLE SLID BEFORE IT STOPPED. THE CONTACT STATED THAT THE ABS MODULE WAS FAULTY. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED AND CONSTANTLY BEEPED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO THEIR DESTINATION AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO NAPELTON VOLKSWAGEN OF ORLANDO (12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 843-6461) WHERE THE MECHANIC STATED THAT SINCE THE WARNING INDICATOR WAS CURRENTLY ILLUMINATED, THE UPDATE COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CALLED THE CONTACT AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 120,000.

FUEL PUMP NOT SHUTTING OFF AFTER ENGINE SHUTOFF. DRAINING BATTERY. THIS HAPPENED ONE NIGHT WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITH A BEEPING NOISE. THE VEHICLE WAS TAKEN TO CAROLINA VOLKSWAGEN (7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 537-2336) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) BUT COULD NOT COMPLETE THE RECALL DUE TO THE MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

2009 VW JETTA PURCHASED IN ST. PAUL, MN, ON APRIL 11, 2018. MILEAGE WAS 130,225. MILEAGE IS CURRENTLY 131,600. THE ABS SYSTEM FAILED ON AUGUST 17, 2018 - MULTIPLE CONTROL PANEL LIGHTS WERE ACTIVATED AND STILL REMAIN ACTIVATED. THERE HAS BEEN A RECALL ON THE ABS CONTROL MODULE SOFTWARE ' VW CODE 45F2. 'CORRECTIVE ACTION' PORTION OF THE RECALL NOTICE: 'UPDATE THE ABS CONTROL MODULE SOFTWARE WITH IMPROVED DIAGNOSTIC CAPABILITY TO DETECT INSUFFICIENT PCU GROUND CONNECTION. ABS MODULES WITH INSUFFICIENT GROUND CONNECTIONS WILL BE REPLACED.' TOOK THE CAR TO VW OF INVER GROVE HEIGHTS. THEY SAID THEY INSTALLED THE SOFTWARE UPGRADE BUT SINCE THE ABS SYSTEM HAD ALREADY FAILED THEY COULD DO NOTHING MORE WITHOUT ME PAYING TO HAVE THE ABS MODULE AND PUMP REPLACED ' APPROXIMATELY $2,300. VW CARE'S ERIC WALDOWSKI, WHO SAID HE WAS THE ASSISTANT TO THE CEO AT VW, SAID THIS TO ME: 'IN THIS CIRCUMSTANCE I WILL NOT STAND BEHIND OUR PRODUCT OR OUR ENGINEERS. WE WILL NOT REPLACE THE MODULE SINCE THE CAR WAS NOT BROUGHT IN FOR THE SOFTWARE UPDATE PRIOR TO THE FAILURE OF THE ABS SYSTEM. WE ARE NOT OBLIGATED TO REPAIR THIS ABS SYSTEM THEREFORE WE WILL NOT.' I DID NOT OWN THE CAR WHEN THE RECALL WAS SENT OUT IN MARCH, 2017. ACCORDING TO THE CARFAX I RECEIVED, THE CAR WAS TAKEN TO VW OF INVER GROVE HEIGHTS FOR "SERVICE" JULY 18, 2017 - WHILE THE RECALL WAS AVAILABLE. I BELIEVE THAT VW OF INVER GROVE HEIGHTS SHOULD HAVE FIXED THE ABS SOFTWARE ACCORDING TO THE RECALL AT THAT TIME. ERIC WALDOWSKI CALLED ME TODAY AND SAID THAT THE "SERVICE" THAT WAS COMPLETED ON JULY 18, 2017 WAS "BODY WORK" AND IT WAS SUBLET TO ANOTHER PROVIDER. THUS, VW OF INVER GROVE HEIGHTS WAS UNDER NO OBLIGATION TO ALERT THE OWNER TO THE RECALL AND/OR FIX IT AT THAT TIME. MY CONTENTION IS THAT VW SHOULD HONOR THE RECALL NOTICE AND REPLACE THE ABS MODULE AT THEIR COST FOR TWO REASONS - FAILURE OF ABS AND WAS IN SHOP.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE STRUCTURE. THERE WERE NO INJURIES, BUT THE CONTACT WAS A BIT SHAKEN UP. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER TO INSPECT THE DAMAGES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

THE ABS MODULE FAILED. DEALER SAID THERE WAS NO RECALL FOR MY CAR, BUT I SEE THAT THERE WAS IN FACT A RECALL OF 2009JETTAS FOR THIS EXACT ISSUE. MY REPAIR WAS 1413.48 ON 9/11/18. THE VEHICLE WAS FINE, INSPECTED 8/10/18, ONE MONTH LATER MY 16 YEAR OLD WAS DRIVING TO SCHOOL AND THE ABS LIGHT CAME ON, THE BRAKE LIGHT WAS FLASHING, AND THERE WAS A CONSTANT BEEPING ALARM WHILE DRIVING.

IGNITION KEY WAS HARD GETTING IT TO TURN ON FINALLY GOT IT TO TURN ON AND THEN WHEN I GOT HOME IT WOULDN'T TURN OFF TOOK ME 45 MINUTES TO FINALLY TURN IT OFF

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER (MURFREESBORO HYUNDAI, LOCATED AT 2203 NW BROAD ST, MURFREESBORO, TN) REFUSED TO PERFORM THE REPAIR UNTIL THEY REPAIRED ANOTHER PORTION OF THE ABS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY CAR IGNITION ARE CONTINUE FAILING ON ME. SOMETIMES IT WORKS AND SOME TIMES WAS NOT WORKING. THE KEYS GOT STUCK IN THE IGNITION. WE CAN'T TURN OFF THE ENGINE.SOME TIMES WE CAN'T TURN ON THE ENGINE. I'M AFRAID ITS A SAFETY HAZARD THAT IGNITION WILL FAIL DURING DRIVING.

NOT ABLE TO TAKE KEY OUT OF IGNITION SWITCH. CAR IS PARKED AND STILL RUNNING NOT ABLE TO TAKE KEY OUT.