2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- Orlando, FL
The vehicle experienced a complete loss of communication with the ABS control module, resulting in multiple warning lights and loss of ABS and related safety systems. The failure is consistent with Volkswagen Recall 45F2, which describes internal ground and solder failures in the ABS module. Prior to total failure, the vehicle exhibited intermittent warning lights and an ABS fault code (01130 – Implausible Signal) in 2021 but was told the car was not under recall by dealer. After the condition progressed, the module became non-communicative and no longer generated fault codes. This is consistent with internal failure preventing communication. The failure affects braking-related safety systems, including ABS and stability control, and creates a potential safety risk, particularly during emergency braking or low-traction conditions. The condition has been confirmed by both a Volkswagen dealership and an independent Volkswagen/Audi specialist. A dealership diagnosis in 2025 once again confirmed that the ABS pump and module had no communication and required full replacement. Independent electrical testing verified that all external wiring, power, and ground inputs were functioning properly, indicating the failure is internal to the ABS module. Despite this, the manufacturer denied recall repair based on the absence of diagnostic fault codes. However, the lack of communication prevents the module from generating fault codes, creating a situation where complete failure does not qualify for recall repair. The failed ABS module is still installed in the vehicle and is available for inspection upon request.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- Holyoke, MA
The contact owns a 2009 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The contact stated that while driving on several occasions at various speeds, there was a burning odor coming from outside the vehicle, and the odometer was inoperable. The ABS, Brake, DRL, and EPC warning lights were illuminated. During the failure, the vehicle drove like the parking brake was engaged. The contact stated that on two separate occasions, while driving and experiencing the failures, the vehicle was pulled over to the side of the road, and the contact exited the vehicle, and observed smoke coming from all four wheels. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the cylinder to the ABS module had failed to communicate with the computer and needed to be replaced. The vehicle was not repaired, but the contact was made aware of an associated recall. The vehicle was taken to a dealer where it was diagnosed, and determined that the ABS module was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 177,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- Sarasota, FL
The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at 50 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The contact stopped driving the vehicle due to safety concerns. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- Oklahoma City, OK
I purchased it unknown condition Accident History Damage Report - OKLAHOMA CITY, OK - [xxx] Accident or Damage Reported Vehicle Damage Reported Right Side Damage or Repair Reported Damage or Repair to Bumper Reported Damage or Repair to Hood Reported Damage or Repair to Radiator Reported Damage or Repair to Grille Reported Damage or Repair to Fender Reported INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- Kannapolis, NC
The contact owns a 2009 Volkswagen Jetta. The contact stated that ABS and the ESC warning lights illuminated intermittently. The contact became aware that the VIN was included in NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced; however, the dealer informed the contact that the manufacturer had denied the recall repair coverage due to lack of communication between the computer and the ABS module. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 157,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 VOLKSWAGEN JETTA- Belleville, IL
Since there has been ongoing investigation on airbags, thought to report the issue related to this. For some reason, the airbag yellow warning light came up for no reason on my dashboard. It came up months ago and never has'nt gone away. Was wondering this is part of the airbag recall debate that has been reported in the media
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- Cincinnati, OH
The contact owns a 2009 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning chime was activated, and the warning light had illuminated on the instrument panel along with several other unknown warning lights. The dealer was contacted, and the vehicle was taken to be diagnosed. The contact was informed that the ABS module needed to be replaced. The contact stated that the dealer attempted to charge for the ABS module replacement despite the recall campaign stating that the ABS module should be replaced. The dealer stated that because the ABS had not experienced a failure, there would be a cost out-of-pocket to replace the ABS module. The manufacturer was not made aware of the issue. The failure mileage was 115,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- Cocoa, FL
I received a letter stating there was a ABS Control module Software. My abs lights came on. I took it to Volkswagen to have them do the recall. They said it’s the ABs control module and pump and it isn’t part of the recall. So they didn’t do any part of the recall, they just closed out the recall and she said it’s a Volkswagen problem. This was the Volkswagen service department that said this. My daughter almost wrecked the day this happened because it was raining. She is 16.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- Xenia, OH
The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pads made grinding sounds. The brake pedal went to the floorboard, but the vehicle failed to stop immediately. The ABS, traction control, and brake warning lights were illuminated. Additionally, the speedometer was inoperable. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) which was associated with the VIN. The vehicle was then taken to the dealer, who performed the recall repair under NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) by updating the ABS control module software; however, the failure recurred. The dealer informed the contact that the ABS module required replacement but that the part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA SPORTWAGEN- Eugene, OR
While driving the vehicle, suddenly and without warning it downshifted, went into limp mode and became stuck in second gear. Fortunately, I was driving on a secondary road with little traffic. Had I been on a major road or highway, its likely I would have been rear ended resulting in injury/death. I have taken vehicle to dealership where it has been confirmed it is the DSG transmission caused by a faulty Mechatronics unit. I am being told the entire transmission needs to be replaced. Had VW recalled and fixed the problem earlier, I would not need a new transmission now. VW is refusing to pay for cost to replace it. After speaking with VW service representatives and mechanics, it is well known by VW this could happen. There have been recalls in other countries - Australia, Singapore, Japan, China, etc. to replace faulty unit/transmission because it caused deaths. VW only did an extended warranty for cars in the USA. My vehicle is beyond that warranty.
Source: NHTSA WEB SITE