2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 VOLKSWAGEN JETTA- RICHMOND, VA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (BROWN'S VOLKSWAGEN, 10501 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23236, (804) 379-7283) FOR DIAGNOSTIC TESTING. THE DEALER LOCATED FAILURE CODE: DTC 125 (WHICH WAS RELATED TO THE RECALL) AND STATED THAT THE ABS CONTROL MODULE WOULD NEED TO BE REPLACED WITH THE SOFTWARE UPGRADE. THE DEALER ALSO LOCATED FAILURE CODE: DTC 124 (UNKNOWN). THE CONTACT STATED THAT THE DEALER WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO RESOLVE THE DTC 124 FAILURE CODE. THE MANUFACTURER PROVIDED A CASE NUMBER AND THE CONTACT WAS AWAITING A REMEDY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA SPORTWAGEN- ARLINGTON HEIGHTS, IL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE RETRACTORS FOR THE REAR DRIVER AND PASSENGER SEAT BELTS FAILED TO PROPERLY EXTEND TO ACCOMMODATE ADULT PASSENGERS. THE VEHICLE WAS TAKEN TO AUTOBARN VOLKSWAGEN OF MT. PROSPECT (333 WEST RAND ROAD, MT PROSPECT, ILLINOIS 60056, (847) 392-6300) WHERE THE SEATS BELTS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- BRADENTON, FL
ABS THE BRAKES LIGHTS ARE ON THERE A RECALL ON VOLKS WAGON WILL NOT DO IT . I HAVE TO DO EVERY THING ELES ON IT FIRST. I JUST CAME IN FOR THE RECALL NORTHING ELES
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ENGLEWOOD, NJ
MY CAR WAS INVOLVED IN A MVA AND THE AIRBAGS DID NOT DEPLOY, ALTHOUGH THE CENSORS SHOULD HAVE DEPLOYED THE AIRBAG. PER MY INSURANCE CARRIER INVESTIGATOR IT WAS CONFIRMED THAT THE AIRBAGS SHOULD HAVE DEPLOYED.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- FAIRVIEW, TX
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, HOWEVER, THE VEHICLE SLID TO A STOP. IN ADDITION, THE ABS AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN MCKINNEY (3600 S CENTRAL EXPY., MCKINNEY, TX 75070) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED BECAUSE A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT A DIAGNOSTIC TEST WAS NOT NEEDED BECAUSE THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2009 VOLKSWAGEN JETTA- ORLANDO, FL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE BRAKE, ABS, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,418.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- IRVINGTON, NY
VW JETTA WOLFSBURG EDITION 2009. 1. I HAVE TAKEN MY CAR AUTO REPAIR SHOP OVER 5X OVER THE TIMES OVER THE PAST YEAR BECAUSE THE 'ENGINE MALFUNCTION' LIGHT WAS GOING ON/OFF INTERMITTENTLY - ON FOR 3 HOURS THEN OFF, ON FOR 2 DAYS, OFF. NOW THE CHECK ENGINE LIGHT IS PERMANENTLY ILLUMINATED ON THE DASHBOARD DESPITE MULTIPLE ENGINE AUTO REPAIR SERVICES RENDERED. 2. THE ABS AND EPS/ASR SYMBOLS ILLUMINATE AND ALARM GOES OFF RANDOMLY WITHOUT REASON WHILE I AM DRIVING 50-65MPH ON MAJOR NYC HIGHWAYS AND/OR WHEN IM DRIVING 15-35 ON A RESIDENTIAL STREET. THE EPS/ASR FLASHES CONTINUOUSLY WHILE SOUNDING AN ALARM FOR 60 SECONDS OR SO, ABS REMAINS CONSTANT LIT AND WILL CONTINUE TO DO SO UNTIL I AM ABLE TO STOP, TURN OF THE ENGINE, WAIT A MINUTE, AND THEN RESTART THE CAR. ON HIGHWAY I HAVE HAD TO DRIVE CONSIDERABLE DISTANCE WITH EMERGENCY LIGHTS FLASHING. 3. I WAS PULLED OVER BY A COP AT NIGHT BECAUSE ONE OF MY TAIL LIGHTS WAS OUT. I HAD NO IDEA THAT WAS THE CASE AND WOULD HAVE NEVER FOUND OUT BECAUSE THE "LIGHT BULB!" WARNING WAS NOT ON, AND NEVER CAME ON. I GOT IT FIXED 2 DAYS LATER, STILL NO LIGHT BULB SIGNAL, MY RIGHT TAILLIGHT WAS REPLACED. ABOUT 2 WEEKS LATER THE "LIGHT BULB!" ICON ILLUMINATED, I TESTED AND ALL THE LIGHTS WERE WORKING- BUT THE 'LIGHTBULB!' REMAINED LIT. ABOUT 2 WEEKS LATER THE LIGHTBULB WAS OFF. 4. THE AUX FEATURE ON MY CAR IS NO LONGER ACCESSIBLE. REPAIR SHOP BUT THEY WERE UNABLE TO FIX BECAUSE VW SPECIALITY CODE/ SYSTEM PROGRAMMING? 5. I HAVE NOTICED IT TAKES MORE EFFORT TO ENGAGE MY BRAKES WHILE DRIVING. I HAVE HAD MY CAR BRAKE PADS REPLACED AT LEAST 2X OVER THE PAST 6 YEARS (I HAVE DRIVEN ABOUT 20K MILES). ALSO NOTE - NO SYMBOL OF EMERGENCY BRAKE/ MECHANIC MAINTENANCE / WORN BRAKE PADS/ AUTOMATIC TRANSMISSION/GEARBOX SYMBOL WERE ILLUMINATED DURING THIS EVENT (IN FEBRUARY 2018) AND NONE OF THESE SYMBOLS HAD ILLUMINATED TO THIS DAY (APRIL 2018).
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- BARBOURSVILLE, VA
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE ABS WARNING INDICATOR ILLUMINATED AS THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S VEHICLE DID NOT STOP AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HER INSURANCE COMPANY. THE MANUFACTURER OPENED CASE NUMBER: 180215369. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) AFTER THE CRASH, WHICH COULD HAVE CONTRIBUTED TO THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 163,129. *TT ENGINE WAS PLACED WITH A REMANUFACTURED ENGINE IN NOVEMBER 2014 DUE TO ORIGINAL ENGINE FAILURE. THE MILEAGE FOR ORIGINAL REPLACEMENT ENGINE WAS APPROXIMATELY 38,000 MILES. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- WHITTIER, CA
I WAS DRIVING HOME AND THE ENGINE LIGHT, THE ABS LIGHT, THE BRAKE LIGHT APPEAR ON THE DASHBOARD OF MY CAR, THE SPEEDOMETER NEEDLE STOPPED WORKING. AS I APPROACHED THE RED SIGNAL LIGHT ON THE STREET AND PRESSED ON THE BRAKES, I FELT THE WHEELS LOCKING AND UNLOCKING TO THE POINT I WAS WITHOUT BRAKES WHEN I GOT TO THE RED LIGHT, LUCKILY THERE WHERE NO OTHER CARS. NOW I FEEL FOR MY SAFETY AND THE SAFETY OF MY LOVE ONES.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- ALAMO HEIGHTS, TX
ONBOARD DIAGNOSTIC CODE -012276 ABS HYDRAULIC PUMP - FLASHING RED BRAKE LIGHT, ABS LIGHT AND ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. WHEN STOPPING ON A WET STREET ABS FAILED TO WORK AND CAR SKIDDED.
Source: NHTSA WEB SITE