2009 VOLKSWAGEN JETTA Complaints

TAKATA RECALL AIRBAG DID NOT POP OUT WHEN I WAS IN A CAR ACCIDENT WHILE DRIVE IN THE HIGHWAY IN ORLANDO FLORIDA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE BRAKES SEIZED AND STARTED TO MAKE A GRINDING NOISE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RELEASE. THE FAILURE OCCURED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTHERN VOLKSWAGEN GREENBRIER, 1248 S MILITARY HWY, CHESAPEAKE, VA 23320) FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED BECAUSE THE MODULE COULD NOT BE READ. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.

ABS CONTROL MODULE RECALL 45F2- THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL UNIT MAY FAIL DURING ABS OR ELECTRONIC STABILITY CONTROL (ESC) ACTIVATION, POSSIBLY CAUSING A LOSS OF VEHICLE CONTROL. ABS AND STABILITY CONTROL BECOMES INOPERATIVE- A LOSS OF VEHICLE CONTROL CAN INCREASE THE RISK OF A CRASH. INSUFFICIENT PCU GROUND CONNECTION. ABS PUMP FAILED FAULT CODE 01276/12 ' ABS PUMP ELECTRICAL ERROR IN CIRCUIT REMAINS ABS MODULE CONTROLS THE PUMP. THE SOFTWARE UPDATE IS TO CORRECT INSUFFICIENT GROUND CONNECTION WHICH CAUSES THE PUMP TO FAIL. WHAT DOES THE SOFTWARE UPDATE FIX? PREVENTS MY ABS FROM FAILING HOW IS THE GROUND CONNECTION CHECKED? IF THE SOFTWARE CAN CAUSE THE PUMP TO FAIL AND MY PUMP FAILED SHOULDN'T THE RECALL FIX THAT ISSUE? SPOKE TO VW WITH THEIR REGIONAL MANAGER CALLED NINA A. AT 800-822-8987 OPTION 9 EXTENSION 43320 WHO DENIED MY CLAIM. THEY DID A SOFTWARE UPGRADE ON MY CAR AND THEN LESS TWO MONTHS LATTER MY CARS ABS DOES NOT WORK. EVEN NINA SAID ITS ODD BUT THE CODES COMING BACK SAY IT WASN'T THE SOFTWARE UPGRADE. HOW COINCIDENTAL THIS IS. EVEN THOUGH VW KNOWS MANY OTHER PEOPLE ARE HAVING THIS ISSUE THEY ARE NOT TAKING ACTION.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION. ALSO, THE VEHICLE VEERED LEFT OR RIGHT WHEN BRAKING AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER (TEAM VOLKSWAGEN OF HAYWARD, 25115 MISSION BLVD, HAYWARD, CA 94544, (510) 885-1000) INDICATED THAT THE REMEDY AND PARTS WERE AVAILABLE. THE REGIONAL CASE MANAGER INDICATED THAT THE MANUFACTURER WOULD NOT PROVIDE A SOLUTION BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE ABS AND ESC WARNING INDICATORS SUDDENLY ILLUMINATED AND THE STEERING WHEEL BECAME HARDER TO TURN. IN ADDITION, THE SPEED SUDDENLY DECREASED. THE VEHICLE WAS TAKEN TO LITHIA VOLKSWAGEN IN RENO, NV WHERE IT WAS DIAGNOSED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, ELECTRONIC STABILITY CONTROL); HOWEVER, SINCE THE DIAGNOSTIC CODES WERE NOT OBTAINED FROM THE MODULE, THE MODULE WOULD NOT BE REPLACED PER THE RECALL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED AND THE SPEEDOMETER MALFUNCTIONED, WHICH RESULTED IN THE SPEEDOMETER NOT INDICATING THE CORRECT SPEED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHITE ALLEN VOLKSWAGEN WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR DUE TO THE ABS MODULE BEING DEFECTIVE, WHICH NEEDED TO BE REPLACED BEFORE THE RECALL COULD BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE DRIVING AT 25-35 MPH, THE ETC, THE ABS, TRACTION CONTROL, THE FUEL GAUGE, AND THE BRAKE WARNING LIGHTS ALL ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE SEIZED AND THE STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO DAY AUDI LOCATED AT: 1580 GOLDEN MILE HWY, MONROEVILLE, PA 15146, (724) 327-4900, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

DOING 70 MPH ON THE HIGHWAY OUR 2009 JETTA TDI LOST ALL POWER. THE HIGH INJECTION FUEL PUMP TURNED OUT TO BE THE PROBLEM. REPAIRS WILL COST AT LEAST $6,000.00 VW MODIFIED THIS PUMP 5 DIFFERENT TIMES AND NEVER NOTIFIED THE OWNERS ABOUT PROBLEMS WITH THE PUMP. THE NHTSA HAD AN INVESTIGATION AND CONCLUDED PEOPLE WERE USING THE WRONG FUEL. WE HAVE 2 DIESEL VEHICLES AND KNOW WHICH PUMP AT THE SERVICE STATIONS ARE DIESEL. THIS IS A SERIOUS LIFE THREATENING PROBLEM, CATASTROPHIC FAILURE AND NO POWER IN YOU CAR YET THE NHTSA CLOSED THEIR INVESTIGATION. VW WILL DO NOTHING TO HELP WITH REPAIRS AND THE JETTA HAS BECOME A TOTAL LEMON. WE HAVE RECEIVED SEVERAL RECALL NOTICES THROUGH THE YEARS, NONE REGARDING THE FUEL PUMP, AND THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE RECALLS EACH TIME. WE WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS SERIOUS PROBLEM.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. WHEN THE VEHICLE APPROACHED A STOP, THE TRANSMISSION FLUID LEAKED ALL OVER THE GROUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CAROUSEL VOLKSWAGEN, IOWA CITY, IA, 319-354-2550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP MALFUNCTIONED AND RUSHED THE TRANSMISSION FLUID OUT OF THE TRANSMISSION. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). LATER, WHEN THE VEHICLE WAS STARTED, THE ABS, BRAKE, EPC, AND ESC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION VOLKSWAGEN LAS VEGAS (6375 W SAHARA AVE, LAS VEGAS, NV 89146). THE VEHICLE WAS NOT REPAIRED BECAUSE ANOTHER UNKNOWN REPAIR NEEDED TO BE COMPLETED FIRST. THE VEHICLE WAS THEN TAKEN TO FINDLAY VOLKSWAGEN (983 AUTO SHOW DRIVE, HENDERSON, NV 89014) WHERE THE PREVIOUS DEALER'S ASSESSMENT WAS CONFIRMED. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EPC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CONTACT WAS UNSURE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.