2015 VOLKSWAGEN JETTA Complaints

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, THE ELECTRONIC POWER CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. PARTS DISTRIBUTION DISCONNECT.

WHEN I PULL OUT THE ENGINE OIL DIPSTICK THERE IS A SHARP EDGE AT THE END OF THE STICK. I ALMOST CUT MY FINGER AS I WIPE IT OFF WITH A PAPER TOWEL. I THINK THIS IS A QUALITY CONTROL PROBLEM. THERE SHOULD BE NO BURR OR SHARP EDGE ON THE END OF THE OIL DIP STICK. EVENTUALLY AS I PULL OUT THE STICK AND PUTTING BACK IN. THIS MIGHT RUB OFF THE INTERNAL PLASTIC TUBING OVER THE YEAR WHICH WILL CAUSE WEAR BY CHECKING THE OIL LEVEL. ONE THING FOR SURE I DID REMOVE THE BURR BY FILING DOWN LIGHTLY TO PREVENT INJURY IN THE FUTURE BUT SHOULD HAVE NOT DONE IN THE FIRST PLACE. PLEASE TELL VW TO IMPROVE IT QUALITY CONTROL ON THE OIL DIP STICK.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHEN DEPRESSING THE BRAKE PEDAL, THE STOPPING DISTANCE WAS EXTENDED AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V70000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 35,500.

SEAT BACKS ON BOTH FRONT SEATS MAKE A TIN-CAN-LIKE CLUNKING SOUND WHEN YOU PUSH ON THEM THEM LEAST BIT AND SOMETHING INSIDE THE SEAT CAN BE FELT SHIFTING AS THE SOUND IS BEING MADE. IT DOESN'T MATTER IF THE CAR IS MOVING OR NOT, IT ALWAYS DOES IT. OUR LOCAL DEALER CHECKED OTHER JETTA'S ON THEIR LOT AND THEY ALL DO IT SO THEY WON'T FIX IT AS THEY CONSIDER IT "NORMAL OPERATION".

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO PROVIDE THE PART FOR THE RECALL REPAIR IN A REASONABLE AMOUNT OF TIME FRAME. THE CONTACT CALLED THE DEALER FOR MONTHS AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE SERVICED UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CANISTER FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.

ABOUT THREE WEEKS AGO WITH 16K MILES I CALLED VW AND INDICATED THAT MY JETTA SMELLED LIKE DIESEL. I WAS TOLD IT WAS PROBABLY JUST AN OVERFILLED FUEL TANK. IT TURNED OUT TO BE A LEAKY HIGH PRESSURE FUEL PUMP. ON THE 2015 JETTA, THIS IS LOCATED ON THE TOP OF THE ENGINE. THIS LITERALLY MEANS THAT FUEL WAS LEAKING DIRECTLY ONTO THE HOT ENGINE AND EXHAUST. THE LEAKING FUEL EVENTUALLY ATE THROUGH RADIATOR LINES AND CAUSED A COMPLETE LOSS OF COOLANT. OBVIOUSLY LEAKY FUEL + HOT ENGINE / EXHAUST = FIRE RISK. NOT TO MENTION THE COOLANT LOSS STRANDED MY FAMILY ON THE SIDE OF THE ROAD. THE LOSS OF COOLANT HAPPENED AT CITY SPEEDS AND STRANDED MY FAMILY.

THE "START ENGINE STOP" BUTTON IS LIVING AWAY ON THE LETTER N OF ENGINE, CAUSING A METAL BLADE TO PIERCE THE SKIN WHEN THE BUTTON IS DEPRESSED TO START OR STOP THE CAR.

I BOUGHT MY CAR IN JULY 2015, NEW, FROM LARRY ROESCH DEALER IN CHICAGO, AFTER WAITING 8 HOURS IN THE WAITING ROOM FOR THEM TO "CLEAN MY CAR IN THE BACK SHOP"- WHILE SEVERAL OTHER CUSTOMERS CAME AND WENT WITH THEIR NEW CARS. AFTER ONLY A FEW THOUSAND MILES ON MY CAR, IT NEEDED TO HAVE A QUART AND HALF OIL ADDED TO IT AND THE OIL LIGHT CAME ON. I TOOK IT INTO THE DEALER AND THEY SAID IT WAS "NORMAL". AFTER I CALLED THE MANUFACTURER TO REQUEST A LETTER STATING MY CAR WAS CLEAR AND DID NOT HAVE ANY RECALL ISSUES, I WAS TOLD THE LETTER COULD NOT BE ISSUED BECAUSE THERE WAS, INDEED, A RECALL ISSUE WHICH HAD TO DO WITH THE CAMSHAFT. I WAS TOLD THIS ISSUE DID NOT HAVE A FIX FOR IT AND WOULD NOT HAVE ONE UNTIL MARCH 2016. I REQUESTED A LETTER STATING IT WOULD BE SAFE TO DRIVE THE CAR WITH MY CHILDREN AND FAMILY, BUT VW SAID THEY WERE NOT ABLE TO GIVE SUCH A LETTER STATING THAT THE MODEL OF THE CAR WAS "SAFE TO DRIVE". I TOLD THEM I WAS NOT COMFORTABLE DRIVING A CAR THAT COULD POTENTIALLY SHUT OFF WHILE DRIVING ON THE HIGHWAY AND CAUSING INJURY OR DEATH TO MY FAMILY-- AT THAT POINT, VW AGREED TO TOW MY CAR AND TO REPLACE THE CAMSHAFT (EVEN THOUGH I WAS INITIALLY TOLD BY VW THAT THE CAMSHAFT REPLACEMENT WOULD CAUSE THE VERY SAME ISSUE). I RECEIVED THE VW JETTA SE 1.8T BACK FROM PUGI DEALERS LAST THURSDAY AND WAS TOLD THERE SHOULD NOT BE ANY OTHER PROBLEMS. TODAY, I DROVE HALF MILE FROM MY HOME TO THE LAUNDRY AND WHEN I RETURNED TO MY CAR, THE CAR WOULD NOT START, THE LIGHT INDICATOR FOR "STEERING MALFUNCTION AND ENGINE ISSUES" CAME ON. I CALLED VW AND THEY HAVE TOWED THE CAR TO PUGI DEALERSHIP, YET AGAIN, AND I DO NOT HAVE A CAR - ONCE AGAIN- TO TAKE MY CHILDREN TO SCHOOL AND WORK, ETC. THERE IS A VERY OBVIOUS AND SERIOUS ISSUE WITH MY CAR. IT IS NOT SOMETHING TO PLAY WITH PEOPLE'S LIVES OVER, SINCE VW TOLD ME IT CANNOT BE FIXED AND COULD POTENTIALLY CAUSE A CRASH.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT GRABBED A CELLULAR PHONE OUT OF THE STORAGE COMPARTMENT IN THE MIDDLE CONSOLE OF THE VEHICLE. THE CONTACT STATED THAT AT THAT TIME THE ON/OFF SWITCH WAS ACCIDENTALLY DEPRESSED, CAUSING THE VEHICLE TO SHUT OFF WHILE STILL IN MOTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,200.