2009 VOLKSWAGEN JETTA Complaints
View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN JETTA- PORT HUENEME, CA
RECALL 45F2- WHILE DRIVING MY CAR UNDER NORMAL CONDITIONS THE ABS LIGHT CAME ON. COINCIDENTALLY THE NEXT DAY I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A RECALL ON THE ABS FOR MY VEHICLE. WHEN I CONTACTED VW THEY COULD NOT FIND THE RECALL. I DID A SEARCH AND FOUND IT IN 5MINS. I CONTACTED THEM AGAIN AND TOLD THEM I FOUND IT THEY PROCEEDED TO SCHEDULE AN APPOINTMENT. AFTER THEY WORKED ON MY CAR AND DID THE SOFTWARE UPDATE THE ABS LIGHT WAS STILL ON. THEY TOLD ME MY ABS PUMP HAD A FAILURE CODE OF 01276/12 (ABS PUMP ELECTRICAL ERROR IN CIRCUIT REMAINS) AND THAT THE RECALL DID NOT COVER IT AND QUOTED ME TO REPLACE THE WHOLE ASSEMBLY AT $2600. MY UNDERSTANDING IS THAT THE ABS MODULE CONTROLS THE PUMP AND IF THE PUMP FAILS IT IS BECAUSE THE MODULE FAILED. I CONTACTED VW CORPORATE AND THEY GAVE ME THE SAME ANSWER, IT IS NOT COVERED UNDER THE RECALL. IF I DRIVE THE CAR I AM AT RISK OF DYING, MY WIFE AND CHILDREN ARE AT RISK OF DYING. THIS IS ONE OF THE MOST IMPORTANT PARTS OF THE CAR. I CAN NOT BELIEVE VW WOULD TRY AND PUSH THE FIX BACK ON THE CONSUMER!!!!
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- WINTER GARDEN, FL
OIL SEALS LEAKING OIL ALL OVER ENGINE, MAJOR CARBON BUILD UP FAILING AXLES. I WAS DRIVING ON THE ROAD AND THE CAR MADE A MAJOR THUD AND CHECK ENGINE LIGHT CAME ON. TOOK CAR TO DEALER NEXT DAY AND THEY FOUND ALL SEALS ON THE ENGINE ARE LEAKING OIL AND WATER PUMP HAS FAILED AND MAJOR CARBON BUILD UP IN ENGINE. FOUND OIL ON GROUND OF MY GARAGE. FRONT SUSPENSION KNOWN TO MAKE CRUNCHING SOUNDS WHEN GOING OVER MAJOR BUMPS WHEN COLD.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- HANAHAN, SC
ABS, ESP, AND BRAKE LIGHT ALL ACTIVATED AT 93000 MILES. TOOK VEHICLE IN FOR RECALL SERVICE AND WAS DENIED
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN JETTA- EL PASO, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES LOCKED UP AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. TWO WEEKS AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 128,792.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- ATLANTA, GA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE PERFORMED ABNORMALLY. ALSO, THE SPEEDOMETER AND FUEL GAUGE CEASED TO FUNCTION, AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE TECHNICIAN REFUSED TO PERFORM THE REPAIR DUE TO THE HYDRAULIC PUMP NEEDING TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 VOLKSWAGEN JETTA- VALLEY PARK, MO
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- POCASSET, MD
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS UNABLE TO START THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED AS NEEDING A NEW BATTERY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE BATTERY WAS TESTED AT THE DEALER AND THE VEHICLE WAS ABLE TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- ORLANDO, FL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE MODULE WOULD NEED TO BE REPLACED BEFORE THE REMEDY COULD BE PERFORMED. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- WEST COVINA, CA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, ESC, BRAKE, TRACTION, AND STEERING WHEEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN JETTA- VENICE, CA
FIRST MY CAR HAD TROUBLE TURNING OVER AFTER A MISFIRE. THEN WHILE DRIVING THE CAR (IN MOTION) AS I WAS COMING TO A STOP THE ENGINE BEGAN TO SPUTTER AND FEEL AS IF IT WAS LUNGING FORWARD. I DROVE IT STRAIGHT TO THE VW SERVICE CENTER WHICH WAS NEARBY. NOW THEY ARE TELLING ME IT IS A TIMING ISSUE WHICH I SUSPECT TO BE THE TIMING CHAIN TENSIONER.
Source: NHTSA WEB SITE