2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - NEW YORK, NY

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ABS, BRAKE, AND SLIPPERY WARNING INDICATORS INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A FUEL STATION AND LATER TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,120.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - DEANSBORO, NY

    THE CAR WAS DRIVEN A SHORT 7 MILES AND PARKED FOR 2.5 HOURS IN 28F WEATHER. UPON STARTING TO RETURN THE SMELL OF FUEL WAS NOTICEABLE. UPON DRIVING THE SMELL DID NOT DISSIPATE AND SEEMED QUITE INTENSE. THE VEHICLE WAS STOPPED AFTER ABOUT MILE OF SLOW IN-TOWN TRAVEL AND ON A HUNCH THE TOP ENGINE COVER WAS REMOVED. FUEL WAS FOUND TO BE ALL OVER THE TOP OF THE ENGINE IN THE AREA OF THE INJECTOR LINES. THE RECALL WORK (11V490000) FOR THESE LINES WAS DONE YEARS AGO. THE CAR IS CURRENTLY AT THE DEALERSHIP AWAITING EVALUATION BUT I CAN'T HELP WONDER IF THEIR RECALL WORK WAS NOT FULLY SUCCESSFUL AT PREVENTING THE FUEL LEAK IT WAS MEANT TO. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - SAN DIEGO, CA

    THE FAILURE THAT OCCURRED WAS WHILE THE VEHICLE WAS IN MOTION, ON A CITY STREET, ALMOST ALL THE INDICATOR LIGHTS TURNED ON (BRAKE, ABS, CHECK ENGINE, AND STABILITY CONTROL) AND THE FUEL AND SPEEDOMETER GAUGES WENT OUT. AFTER PULLING OVER AND RESTARTING THE CAR, IT SEEM TO OPERATE OK, BUT THEN EVERYTHING LIT UP AGAIN. I PULLED OVER ON A SIDE STREET TO TEST THE BRAKES AND IT SEEMED TO BRAKE "NORMAL" WITHOUT ENGAGING THE ABS. IT SEEM LIKE THE CAR OPERATES WITHOUT ABS, STABILITY CONTROL, THE SPEEDOMETER, AND FUEL GAUGE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - VA BEACH, VA

    FEB 2014 HEADLIGHTS AND BRAKELIGHTS WERE OUT...FUSE PLATE AND PLUG WAS REPLACE AT DEALERSHIP . NO CHARGE. SINCE THEN I CONSTANLY HAD TO REPLACE HEADLIGHTS AND BRAKE LIGHT BULBS. NOVEMBER 2016..HEADLIGHTS AND BRAKE LIGHT WONT COME ON EVEN WOTH BULBS CHANGE.TOOK TO DEALERSHIP..STATES I NEED NEW FUSE BOX..CALL VW CUSTOMER CARE..I HAVE TO PAY OUT OF POCKET...THIS LIGHTING ISSUE BEEN A NUISANCE FOR TWO YEARS.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - PALATINE, IL

    WHILE DRIVING THE VEHICLE, I HAD TO STOP QUICKLY DUE TO POSSIBLE IMPACT WITH A CAR WHICH RAN A RED LIGHT. MY ABS KICKED IN TO PREVENT WHEEL LOCK UP AND SUDDENLY ESP/ABS LIGHTS CAME ON ALONG WITH 3 LOUD BEEPS AND MY WHEELS LOCKED UP. ABS/ESP LIGHTS STAYED ON AND MY TRACTION CONTROL, STABILITY CONTROL AND ABS DID NOT FUNCTION ANYMORE. CONVENTIONAL BRAKING WAS STILL WORKING NORMAL AND CAR WAS DRIVE-ABLE. UPON PERFORMING A ABS/ESP SCAN FOR FAULTS, IT INDICATED A INTERNAL FAILURE OF THE ABS CONTROL MODULE. TURNING THE CAR ON AND OFF RESETS THE LIGHTS AND ABS FUNCTION IS RESTORED, BUT IF YOU ATTEMPT TO DO ANOTHER PANIC STOP- ALL THE LIGHTS COME ON AND ANTI-LOCK BRAKES DO NOT FUNCTION- BRAKES LOCK UP.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - DOYLESTOWN, PA

    DRIVING DOWN THE HIGHWAY I HAD TO SLAM ON MY BRAKES, EXPECTING THE ABS TO KICK ON I KEPT MY FOOT DOWN UNTIL I REALIZED ALL MY TIRES HAD LOCKED UP AND I STARTED TO SLIDE SIDEWAYS. IN HEAVY TRAFFIC I BEGAN PUMPING MY BRAKES. EVER SINCE, MY ABS SYSTEM WILL WORK FOR A BRIEF SECOND BEFORE SHUTTING OFF. THIS IS A KNOWN ISSUE FOR MANY 2009 MARK V VW VEHICLES INCLUDING THE JETTA. I WAS TOLD BY VW THAT IT WOULD BEA $1600 REPLACMENT ABS MODULE. THIS SHOULD BE RECALLED AS A SAFETY HAZARD BY VWOA.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - EXTON, PA

    DURING NORMAL DRIVING OF THE VEHICLE, IT HAD MANY DASH LIGHTS TURN ON SIMULTANEOUSLY, INCLUDING ABS, TRACTION CONTROL, BRAKE (EVEN THOUGH EMERGENCY BRAKE WAS NOT ENGAGED), EPC, AND POWER STEERING. THE GAS GAUGE DROPPED TO ZERO INTERMITTENTLY AND THE SPEEDOMETER DROPPED TO 0 WHILE THE CAR WAS BEING DRIVEN AT AROUND 25MPH. ON THE SHORT DRIVE HOME, THE CAR WENT INTO LIMP MODE AND LOST POWER STEERING. THE ISSUE HAS BEEN DIAGNOSED AS THE ABS MODULE NEEDING REPLACED FOR OVER $2000. THE CAR HAS APPROXIMATELY 85K MILES ON IT, AND THIS PART SHOULD LAST THE LIFETIME OF THE CAR. THANKFULLY, THERE WAS NO ACCIDENT INVOLVED LIKE SOME OF THE OTHER COMPLAINTS. IF THIS HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. BEYOND THE COMPLAINTS WITH THE NHTSA, THERE ARE COUNTLESS OTHER DRIVERS ON VW FORUMS OF JETTA AND OTHER MODELS FROM 2009 WITH THE SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - MARTINSBURG, WV

    THE VEHICLE WAS STATIONARY AT IDLE FOR APPROXIMATELY 15 MINUTES. FIRE STARTED UNDER THE HOOD AT UNKNOWN LOCATION. INITIAL SMELL OF "SOMETHING HOT" WAS FOLLOWED BY SMOKE THROUGH VENTS. NOTICED SMOKE BETWEEN HOOD AND WINDSHIELD. PAINT ON HOOD BUBBLED IN APPROXIMATE LOCATION ABOVE OIL CAP / DIESEL PARTICULATE FILTER. SHUT ENGINE OFF AND EXITED THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - LAGUNA NIGUEL, CA

    AT 140K MILES 2009 VOLKSWAGON JETTA TDI STALLED OUT IN MIDDLE OF INTERSECTION. TOWED TO DEALER AND DIAGNOSTICS REVEALED P0191-FUEL PRESSURE SENSOR IMPLAUSIBLEAND P0087-FUEL RAIL SYSTEM PRESSURE TOO LOW. VOLKSWAGEN WILL NOT FIX DUE TO EMISSIONS RECALL OF MY VEHICLE AND OVER WARRANTY. VOLKSWAGEN KNOWS THIS IS A DEFECT WITH THE DIESEL ENGINE AND WON'T FIX IT.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - LAKE CHARLES, LA

    I AM REQUESTING THAT THE DOT NHTSA INVESTIGATE THE TIMING CHAIN TENSIONER IN THIS MAKE AND MODEL OF CAR. I STARTED MY CAR ONE MORNING AND THE ENGINE MADE A METALLIC RATTLING SOUND AS I PROCEEDED TO BACK OUT OF THE DRIVEWAY. NO CHECK ENGINE LIGHT CAME ON UNTIL REACHING THE END OF THE DRIVEWAY. CAR WAS THEN DRIVEN TO DEALERSHIP IMMEDIATELY AND DIAGNOSED AS HAVING "JUMPED TIME" DUE TO THE FAILURE OF THE TIMING CHAIN TENSIONER. UPON PICKING UP THE CAR SEVERAL DAYS LATER AFTER THE REPAIRS WERE COMPLETE, THE SERVICE ADVISOR INFORMED US THAT THE METAL RING HOLDING THE TENSIONER LATCH IN PLACE HAD FALLEN OFF; ALLOWING THE TINY ADJUSTABLE LATCH TO FALL OUT, AND THAT BOTH PIECES WERE LYING, LOOSE, IN THE COMPARTMENT WHEN THE CAR WAS TAKEN APART. THIS FAILURE APPEARS TO BE RELATED TO TECHNICAL SERVICE BULLETIN 15-12-01. A WEB SEARCH REVEALS THAT THIS PROBLEM HAS BECOME MORE AND MORE COMMON AND AFFECTS MULTIPLE YEARS AND MODELS OF VOLKSWAGEN AUTOMOBILES. THE CAR HAD APPROXIMATELY 49,000 MILES ON IT AT THE TIME OF THE FAILURE AND NEVER MISSED A SERVICE. VW WAS NOTIFIED OF THE FAILURE. *TR

    Source: NHTSA WEB SITE