2009 VOLKSWAGEN JETTA Complaints

View complaints related to 2009 VOLKSWAGEN JETTA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2009 VOLKSWAGEN JETTA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN JETTA
    - PAINESVILLE, OH

    THIS IS FOR A 2009 VW JETTA TDI. THE TDI OF COURSE HAS BEEN INVOLVED WITH VW ADJUSTING SOFTWARE TO COVER UP NOX EMISSIONS ON SEVERAL YEAR MODELS OF THEIR DIESEL 2.0 ENGINES. WHAT ALSO NEEDS TO BE LOOKED AT IS THE HIGH NUMBER OF FAILURES INVOLVING THE DIESEL PARTICULATE FILTER (DPF) UNITS. IT COULD BE THE SOFTWARE HAT HAS BEEN CHURNING OUT WRONG EMISSIONS READINGS COULD HAVE POSSIBLY OVERTAXED THE SOOT COLLECTION IN THIS VEHICLES AS WELL. I WOULD SUGGEST SOMEONE FROM YOUR OFFICE PERUSE FORUMS AT TDICLUB AND OTHER TDI SITES TO SEE THE NUMBER OF THESE UNITS THAT HAVE BEEN REPORTED BY MEMBERS. I HAVE NOT HAD THE FAILURE AS OF YET, BUT WANTED TO BRING THIS TO YOUR ATTENTION

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - SANTA BARBARA, CA

    WHILE DRIVING ON A CITY STREET, MY CAR BEGAN TO MAKE A RUMBLING SOUND, FOLLOWED BY A ENGINE WARNING MESSAGE TURNING ON. WITHIN A MINUTE, MY CAR DIED AND WOULD NOT RESTART. WE TOWED OUR 2009 VW JETTA SPORTWAGEN TDI TO A VW SPECIALIZED MECHANIC WHO CONFIRMED THAT THERE WERE METAL SHAVINGS IN THE FUEL SYSTEM THAT SEEMS TO BE RESULTING FROM A HPFP FAILURE. MILEAGE WAS AT 131769 AT TIME OF FAILURE. (OUTSIDE OF THE EXTENDED WARRANTY TIME PERIOD FOR THE HPFP ISSUE) 12/21/2012 TWO FAULTY REAR PASSENGER SEAT BELTS WERE REPLACED. AIRBAGS HAD NOT BEEN DEPLOYED AND CAR HAD NOT BEEN IN AN ACCIDENT PRIOR TO SEAT BELTS BREAKING.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - YUCAIPA, CA

    "HIGH PRESSURE FUEL PUMP" ADDENDUM TO COMPLAINT #10808605 PLEASE ADD TO THE PREVIOUS THAT MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME & I FAILED TO MENTION THAT WHEN THE (HPFP) FAILED HE WAS IN THE FAST LANE OF THE FREEWAY & HIS POWER WAS IMMEDIATELY STOPPED. THIS HAPPENED ON THE I10 FREEWAY EASTBOUND JUST BEFORE THE "COUNTY LINE RD" OFFRAMP IN YUCAIPA, CA. THERE WAS NO SHOULDER IN THE FAST LANE FOR HIM TO PULL OVER. HE WAS VERY FORTUNATE THAT THERE WAS NO TRAFFIC TO HIS RIGHT AS HE HAD TO MAKE IT ACROSS 2 LANES OF TRAFFIC IN AN UPHILL GRADE. THE CAR BARELY MADE IT TO THE OFFRAMP! IF THERE HAD BEEN TRAFFIC (TYPICALLY SLOW MOVING TRUCK TRAFFIC), HE WOULD HAVE BEEN TRAPPED IN THE MIDDLE OF THE FREEWAY & SURELY HIT!! IN MY PREVIOUS COMPLAINT I WAS ANGRY ABOUT VW NOT TAKING RESPONSIBILITY FOR THE KNOWN FAILURE. WE ARE RESPONSIBLE CAR OWNERS & REGULARLY SERVICE OUR VEHICLES. I COULD UNDERSTAND HAD THIS BEEN NEGLIGENCE ON OUR PART. MY HUSBAND COMMUTES 200 MILES A DAY & WE RELY HEAVILY ON HAVING A RELIABLE VEHICLE, WHICH WE THOUGHT WE HAD IN A VW DIESEL. THEY RECOGNIZED THE DEFECT BY OFFERING A 10YR, 120,000 MILE WARRANTY EXTENSION. MIND YOU THIS IS A DIESEL ENGINE WHICH HAS A LIFE EXPECTANCY OF AT LEAST DOUBLE THIS. AT SOME POINT THIS FAILURE WAS BOUND TO HAPPEN & VW KNOWS IT. I SPOKE WITH MANY VW TECHNICIANS IN THE DIAGNOSIS OF THIS ISSUE & THEY ALL ACKNOWLEDGE THIS IS A FAULTY PART. SOME OF THE BLOGS TRY TO ALLUDE THAT POOR FUEL IS THE CAUSE, BUT THE MECHANICS DON'T AGREE.ANY ASSISTANCE YOU CAN PROVIDE IN GETTING VW TO TAKE RESPONSIBILITY WOULD BE GREATLY APPRECIATED. THIS NOT ONLY ENDANGERED THE LIFE OF MY HUSBAND, BUT THIS IS A $5500 REPAIR!!

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - YUCAIPA, CA

    DRIVING OF FREEWAY & SUDDEN LOSS OF POWER. CAR DIED ON THE OFFRAMP & UNABLE TO START. GLOW PLUG LIGHT & BATTERY LIGHT ILLUMINATED. TOWED TO LOCAL SHOP EXPECTING AN ALTERNATOR REPAIR. THEY DIAGNOSED HPFP FAILURE. $5500 REPAIR!! THIS IS A KNOWN ISSUE & SHOULD HAVE BEEN A RECALL! I RECEIVED A WARRANTY EXTENSION (10YR OR 120,000MI) LETTER JUNE 2015. MY VEHICLE IS 2009 WITH 155K MILES AT THAT TIME. MY VEHICLE HAS DEPRECIATED DUE TO THE EMISSION SYSTEM & NOW THIS.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - SOUTH VIENNA, OH

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AFTER WAITING A FEW HOURS, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - HAZLETON, PA

    I'VE HAD TO REPLACE THE LOW BEAM HEADLIGHTS 3 TIMES WITHIN 18 MONTHS AND NOW BOTH LOW BEAM HEADLIGHTS DO NOT WORK EVEN AFTER REPLACING THE BULBS. VW HAS HAD RECALLS ON OTHER VEHICLES FOR A SIMILAR PROBLEM BUT THIS MAKE AND MODEL WAS NOT INCLUDED IN PREVIOUS RECALLS. PERHAPS THE SCOPE OF THE PROBLEM IS WIDER THAN ORIGINALLY THOUGHT.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - JACKSONVILLE, FL

    DRIVING HOME WHEN EXITING OFF TO THE HWY MY JETTA WILL FLASH THE ABS, BRAKE AND ESC LIGHTS WHILE BEEPING. TOOK CAR TO MECHANIC IT WAS RELAYED THAT THE ABS MODULE WAS BAD. I REFUSE TO TAKE CAR TO VW DEALER BECAUSE I ALREADY HAVE ISSUES WITH THEM ABOUT THE ERC VALVE AND DIESEL FUEL PARTICULATE FILTER (ENGINE LIGHT CONSTANTLY STAYS ON) BEING 1 OF THE ISSUES VW HAS ADMITTED BEING FAULTY BUT STILL NOT DOING ANYTHING ABOUT IT. TO GET THE ABS FIXED IT'S GOING TO BE OVER $2500 AND THE HAVE THE ERC & DIESEL FUEL PARTICULATE FILTER FIXED IS OVER $3000. EACH OF THESE ITEMS ARE FAULTY AND SHOULD BE TAKEN CARE OF BY THE DEALER WITH A CENT PAID FROM MY POCKET. BOTH ARE LIFE THREATENING FAULTS THAT EVENTUALLY COULD LEAD TO MY DEATH OR DEATHS OF OTHERS. I HAVE NO CHOICE AS THIS IS MY SOLE SOURCE OF TRANSPORTATION SO I HAVE TO DRIVE IT. EVEN THOUGH VW ADMITS FAULT THEY ARE DOING NOTHING TO HELP EXCEPT FOR OFFERING "CONSOLATION" GIFTS - NONE WILL COVER COST TO FIX CAR AND GET MYSELF AND OTHERS OUT OF DANGER. VW NEEDS TO BE HELD RESPONSIBLE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - MIDDLEBORO, MA

    HAD A NOISE AND THEN LIGHT GO OFF ON MY JETTA AIR BAG LIGHT STAYS ON SOI BROUGHT THIS TO DEALER THEY TOLD ME I NEED TO GET A NEW CLOCK SPRING AND AIR BAG INSTALLED AT A COST OF ABOUT $950. THIS IS ON THE RECALL FOR THE VW S LIST OF RECALLED AIRBAGS THEY SAID MINE DOESN'T QUALIFY SAME PROBLEM BUT A FEW MONTHS DIFFERENT IN TIME

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN JETTA
    - HILTON HEAD ISLAND, SC

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THAT THE HIGH COMPRESSION FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO COVER THE COSTS OF THE REPAIR. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/21/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN JETTA
    - ROCKAWAY, NJ

    DEBRIS WORKS ITS WAY PAST THE SHIELD AT THE BOTTOM OF THE WINDSHIELD, CLOGS UP THE DRAIN HOLES IN THE FENDER AND OVERFLOWS INTO THE HEATER BOX. IT THAN LEAKS INTO THE CAR AND CAUSES THE WINDOWS TO FOG UP TO THE POINT WHERE YOU CAN NOT SEE OUT THE WINDOWS WHILE DRIVING. THE PROBLEM WILL OCCUR WHEN THE VEHICLE IS MOVING OR STANDING STILL

    Source: NHTSA WEB SITE